# Descartes Pacejet Software Reviews, Demo & Pricing - 2026 > Review of Descartes Pacejet Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/scm/pacejet-profile --- [Home](https://www.softwareadvice.com/) / [Logistics Software](https://www.softwareadvice.com/scm/logistics-comparison/) / Descartes Pacejet Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/scm/pacejet-profile/reviews/)[Alternatives](https://www.softwareadvice.com/scm/pacejet-profile/alternatives/) # Descartes Pacejet 2026: Benefits, Features & Pricing Wondering if Descartes Pacejet is right for your organization? Our Logistics Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Descartes Pacejet 4.1 [(16)](https://www.softwareadvice.com/scm/pacejet-profile/reviews/) Pricing Starting at $6,500.00 per year ### About Descartes Pacejet 3G software optimizes everything over-the-road for shippers, 3PLs, and brokers, helping them improve costs, customer satisfaction, and efficiency. The 3G Transportation Suite is the ideal software to optimize all over-the-road modes of transportation, combining a complete suite of transportation software in a modern cloud architecture, with an expansive carrier network, and planning-driven automation. The 3G Transportation Suite includes: 1. 3G Transportation Management: Optimize service while reducing costs through industry-leading planning-driven automation, which efficiently manages loads, evaluates logistics constraints, consolidates shipments, and selects optimal modes and carriers. 2. 3G Pacejet Shipping: Maximize warehouse throughput and minimize errors with highly efficient order fulfillment processes, including streamlined packing, carrier-connected rating and tendering, and automated paperwork and label printing. 3. 3G Carrier Network: Access the most comprehensive range of transportation modes and capacity, leveraging various carriers and tools with certified APIs and EDI support to improve cost, service, and efficiency. 4. 3G ERP Integrations: Simplify integration... with ERPs such as NetSuite, Acumatica, and IFS, providing businesses a direct route to link their shipping software with top-tier ERP solutions, thereby boosting operational efficiency and ensuring data accuracy. 5. 3G Integration Hub: Adapt to changing transportation needs seamlessly with built-in EAI support, enabling quick data exchange and efficient IT resource utilization through modern tools like RESTful APIs and open compatibility with various systems. 6. 3G Logistics Marketplace: Enhance automation and connectivity in your transportation ecosystem with 3G's library of add-on apps, enabling swift onboarding of carriers, access to more capacity and market pricing through load boards, and extended tracking insights with visibility apps. Wondering if Descartes Pacejet is right for your organization? Our Logistics Software selection experts can help you in 15 minutes or less. ## Descartes Pacejet User Interface ## Popular Descartes Pacejet Alternatives Main Product Descartes Pacejet 4.1 [(16)](https://www.softwareadvice.com/scm/pacejet-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.13Value for money - 4.0Customer support - 3.88Functionality Pricing Starting at $6500.00 per year Get Price Alternative Product [ShipTime](https://www.softwareadvice.com/scm/shiptime-profile/) 4.6 [(500)](https://www.softwareadvice.com/scm/shiptime-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.53Value for money - 4.37Customer support - 4.55Functionality Pricing Available upon request Get Price Alternative Product [Easyship](https://www.softwareadvice.com/scm/easyship-profile/) 4.4 [(283)](https://www.softwareadvice.com/scm/easyship-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.23Value for money - 4.24Customer support - 4.14Functionality Pricing Available upon request Get Price Alternative Product [Pirate Ship](https://www.softwareadvice.com/scm/pirate-ship-profile/) 4.9 [(1005)](https://www.softwareadvice.com/scm/pirate-ship-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.90Value for money - 4.88Customer support - 4.83Functionality Pricing Available upon request Get Price Alternative Product [Freightview](https://www.softwareadvice.com/scm/freightview-profile/) 4.7 [(743)](https://www.softwareadvice.com/scm/freightview-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.62Value for money - 4.66Customer support - 4.48Functionality Pricing Starting at $149.00 per month Get Price Alternative Product [ShipStation](https://www.softwareadvice.com/scm/shipstation-profile/) 4.6 [(959)](https://www.softwareadvice.com/scm/shipstation-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.45Value for money - 4.32Customer support - 4.45Functionality Pricing Starting at $14.99 per month Get Price ## Descartes Pacejet Pricing and Plans Starting price: $6,500.00 per year Free Trial Free Version Basic $6,500.00 per feature, per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Descartes Pacejet Features - Popular features found in Logistics 3PL Management Barcoding/RFID CRM Cross Docking Delivery Tracking Demand Forecasting Fleet Management Order Management Real-Time Updates Route Optimization Shipping Management Supplier Management - More features of Descartes Pacejet Activity Tracking Air Shipping API Billing & Invoicing Bills of Lading Container Shipping Data Import/Export eCommerce Management EDI Freight Shipping Ground Shipping Import/Export Management International Forwarders Label Printing Local Forwarders LTL/Shared Truckload Multi-Location Package Tracking Parcel Shipping Quotes/Estimates Rate Management Real-Time Data Reporting/Analytics Shipment Price Calculation Shipment Tracking Shipping Labels Third-Party Integrations Transportation Management ## Descartes Pacejet Integrations NetSuite Integration rated undefined from -1 review Plex Smart Manufacturing Platform Integration rated undefined from -1 review Dynamics 365 Integration rated undefined from -1 review SAP Business One Integration rated undefined from -1 review Acumatica Cloud ERP Integration rated undefined from -1 review Oracle CRM On Demand Integration rated undefined from -1 review See all 8 integrations ## Descartes Pacejet User Reviews Overall Rating 4.1 Ratings Breakdown 5 50% 4 31% 3 6% 2 0% 1 13% Secondary Ratings Ease of Use 4.3 Value for money 4.1 Customer support 4.0 Functionality 3.9 Josh D. Verified reviewer Used daily for more than 2 years Review source Reviewed May 2018 good app to process the cheapest shipping method by size and weight 5 saving on shipping costs Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: the ability to default to the cheapest shipping method for the size and weight of the package, as well as showing all possible ship options Cons: wish there was more customer functionality - meaning settings and rules can be changed by the customer rather than the engineers at pacejet Vendor Response Thank you, Josh for your feedback. We appreciate your business and look forward to rolling out new features and functionalities that will benefit Pinnacle Peak Trading Company. Replied May 2018 Read More JS Joshua S. Verified reviewer Wholesale 51-200 employees Used daily for less than 2 years Review source Reviewed October 2023 Love PaceJet and their team 5 I have worked directly with their teams to create customizations needed when needed. There are some that are not able to be made, but they are willing to work with you. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love the ability to customize the system. I love that PaceJet is willing to work with my company to make the necessary changes. Cons: The only issue I have with PaceJet is that they do not have a great function for small parcels especially with USPS or their label creation Read More VR Verified Reviewer Wholesale 2-10 employees Used daily for less than 12 months Review source Reviewed November 2023 Biggest Joke in Shipping 1 During the months long implementation process they give the user no access to add or configure carriers or other important features. They have all the settings only available to their own staff who doesn't understand very much. Then, when it was finally time to go live, my dedicated solution consultant was \[sensitive content hidden\], not answering emails or calls. We had no support during the go live even though there were tasks that Pacejet needed to complete to get us going. When we finally got a hold of someone, they had no idea what they were doing and provided little assistance. Post go live, we were quickly handed over to support. The support experience was the worst I have ever had. They claim to offer live chat, but just don't answer them during their supposed support hours. I was told basic functionality that was broken could only be fixed with a paid feature request. There is clearly a culture problem with this company where not understanding shipping or caring at all about customers is the way of life. Ratings Breakdown 2 Ease of use 1 Value for money 1 Customer support 2 Functionality Pros: The only pro is that it could create labels for small parcel shipments fairly simply. Cons: Other than some of the parcel shipping, everything else was absolutely terrible. The people are terrible. The software is poorly thought out and filled with bugs and the company fundamentally does not understand freight shipping. The freight shipping features do not work. The integrations are hardly functional, if it all. Some schedule pickups, some get PRO numbers, some get rates, and some are just totally broken. The company doesn't understand the difference between handling units and pieces. Simple changes they can make in their system are all paid customizations. Read More Dawn M. Verified reviewer Wholesale 51-200 employees Used daily for more than 2 years Review source Reviewed April 2018 Pacejet is the best shipping cloud software. Easy to use and helps you save money!! 5 We benefit in multiple areas. My sales reps can give quotes while the customer is on the phone. They used to have to hang up call our warehouse for shipping estimate then reach back to the customer. We are able to give our customers the best shipping option with Pacejet, highlights the best rate and gives our sales reps transit times. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: 2 things I love. Shipping over 150 orders a day, Pacejet helps a streamline shipping procedures better. The software has saved us money since Pacejet tells you the cheapest shipping form. My sales reps can quote shipping right from their proposal or sales order and give shipping estimates to customers right away. Cons: I cannot say that my company has any issues with the software. We use daily shipping large amount of packages. Never have an issue. Vendor Response Thank you, Dawn! We appreciate TelQuest being a customer and look forward to showing you new features as they come out this year. Replied April 2018 Read More TC Travis C. Warehousing 201-500 employees Used daily for more than 2 years Review source Reviewed May 2018 Great shipping software. 5 I think i benefit most, by being able to ship with any vendor from the same shipping source. I can ship UPS, FED EX, and USPS from one page. No more individual software and multiple computer updates. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: User friendly software, and great customer support to assist with start up . I love how it rates the cheapest option for our company and the customer. Both parties involved can save money. Its also nice how the address is pulled from our main software right into pace jet. We do not have to manually type in shipping addresses, eliminating user error. I love the TRACE OPTION to help figure out why a shipment cannot be shipped. Cons: International shipments seem to be difficult to process. I dont technically think this is Pace Jets fault. Its just the nature of the beast when trying to ship internationally. Commodities and HTS codes can be somewhat exhausting to enter. If your company can provide these codes to the product you ship, it should make this frustration disappear, as these codes would be pulled over to pace jet from your main software. Vendor Response Travis, thank you for this awesome review. We encourage you to check out our Beta Program under Support and Get Involved on our website. We're committed to driving continuous innovation through the platform. Replied May 2018 Read More Rocco C. Verified reviewer Retail 11-50 employees Used daily for less than 6 months Review source Reviewed January 2020 PaceJet is NOT what it seems! BUYER's BEWARE OF PACEJET! 1 To start off the people at PaceJet all really did seem like for the most part that they do care & they are trying to run a reputable business. However, that is where the good comments unfortunately end. Their company from the top down is very confusing. One person just points blame at the next all the way up to the \[SENSITIVE CONTENT HIDDEN\] pointing fingers at other companies or their counterparts. Our project was completely messed up with PaceJet. We asked a lot of pre-sales questions which included going over what shipping carriers we use. We outlined our business goals and needs then were sold on PaceJet by their staff into a multi-year solution. Kicking off the project with kick-off coordinator was straight forward they went over our info again and then we went into the integration phase. By this point now 3-4 people from PaceJet had spoken with us regarding our project. The issue there was months later PaceJet then confirms that about half of the things on our list of issues that came up could not be fixed and its due to the way pacejet was designed. Things that their staff should have instantly said to us prior to even purchasing pacejet! Their staff literally configured business rules for us then that would not work at all due to the way pacejet's software flow works. So we wasted months setting things up and configuring things ultimately that would not work. Also they keep pointing fingers about giving us a refund! A nightmare stay away from them Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Web/Cloud-based software - issue, however, was PaceJet did NOT work & was not stable at all! Cons: Absolutely no user flow! PaceJet expects users to click keyboard buttons or scan 3-4 barcodes just to do a simple task, there is ZERO flow, meaning that when a warehouse employee completed shipping an order, there is no flow. A Normal system would pop-up an input box for your next order to ship, well not with pacejet and this is just one of many fundamental things you will find out when you try to do business with them. You have to scan barcodes and click buttons about 7-9 times just to do a single order if you are using scan pack verification and rate quoting, they overcomplicated the process completely and have no user flow directing the user to what step is next! They have fundamental business flow/setup things not built into their software correctly and then to make matters worst half of their staff understands the way their software works than the other half and your project will be stuck in the middle!. Software CRASHES and does not work. More than 2 times during a 3 month period multiple computers would not be able to print labels from PaceJet. The one time it took their support staff over 2.5 weeks to fix the issue and we made zero changes! Every other software we use printed labels fine, it was only pacejet that crashed multiple times and it was on different computers with different printers, so its not like they could blame the computer type/printer type. This made us very uncomfortable using their software as it was very very buggy. Vendor Response This has been a complex implementation in which all parties have worked beyond the scope of the agreement. We understand the emotional tone of this content and have offered to work with them on remaining components in bringing them live as well as to extend their subscription at no further cost to deliver value. It is our intent to connect with this reviewer and move forward. Replied January 2020 Read More JR Jonathan R. Used daily for more than 2 years Review source Reviewed April 2018 Very seamless integration with netsuite. Overall a very good shipping solution. 4 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 3 Functionality Pros: Pacejet is seamlessly integrated for us. The service is reliable and very user friendly. It's easy to train new employees quickly. Cons: Reporting is not as robust as it could be. Some of the add on features are not intuitive and require support from a rep, which is not always as easily accessible as I would like. Vendor Response Hi Jonathan! Thank you for taking time to write a review. We're happy to hear that you are pleased with the integration between Pacejet and Oracle NetSuite. Also, the fact that it's easy to train new employees is great to hear. In terms of your comments on reporting, we think there may be new features and modules that you could take advantage of or do a preview of. Also, especially since you are a case study customer for us, consider whether you or someone at Tool Nut would like to be an advisory board member. We're always happy to hear from customers who are interested in helping us improve the platform. Thanks again for being a valued customer! Replied April 2018 Read More JC Jer C. Used daily for more than 2 years Review source Reviewed April 2018 Fast shipping! 4 Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 4 Functionality Pros: The software was customized to accommodate our unique product line. The Pacejet portal is simple and automates the fulfillment process in NS. Cons: The support capacity appears to be lacking. Development team is constantly backed up with projects which impacts their ability to address customizations in a timely manner. Vendor Response Jer, thank you for this 4-star review. We want to make sure you know that during the past year, we've changed our support management, increased our hours, and we've expanded our product, services, and support teams. We just released new functionality in early 2018, and would be happy to talk with you about everything new at Pacejet. Please contact our Customer Success Management team for an account review and briefing. You can also talk to them about the ability to preview new products and volunteer for our advisory board. We appreciate you taking the time to provide your feedback and hope to see your satisfaction grow higher and higher. Replied April 2018 Read More DH Doug H. Used daily for more than 2 years Review source Reviewed April 2018 Great product, easy to use 4 Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: The best part about Pacejet is the ease of use and how well it works with Netsuite. Has really taken our mom and pop to the next level. It allows us to ship via multiple carriers. Has definitely helped increase our daily ship outs. Cons: Occasional downtime, reporting could be better too. Customer service could be improved. Other than that I honestly don't have any other issues. This is a great product and works well with our main system (Netsuite). Vendor Response Doug, thank you for your feedback. We encourage you to submit your interest to being part of our advisory board or in testing beta products. New tools like ShipOptics reporting may help with issues you've previously experienced. We look forward to working with you to continue to improve the platform and bolster the existing integration with NetSuite. We're committed to your success. Replied May 2018 Read More SJ Shwannna J. Used daily for less than 2 years Review source Reviewed May 2018 Life Saver! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Outstanding Customer service! The software makes life easier and help save money on shipping. I love it offers a several reports to analyze shipping needs. Find the best carrier for a lower cost. It allows you to consolidate shipments. It has made our shipping department easier. Cons: Some forms are not automatic in the software and if the company need it to be generated its an additional cost. Pacejet considers this a customization forms. Their are days we need scan form sheet for USPS and this is not offered through the software. Vendor Response Shwanna, thank you for your feedback. We're thrilled that you are happy with the customer service! We work hard to make sure customers are happy and continue to grow their businesses through better shipping processes--we call it the science of shipping. We encourage you to talk to our Customer Success team to see what can be done to address any future issues and concerns. Thank you! Replied May 2018 Read More Showing 1 - 10 of 16 Reviews [See All Reviews](https://www.softwareadvice.com/scm/pacejet-profile/reviews/) ## Other Top Recommended Logistics Software [NetSuite](https://www.softwareadvice.com/accounting/netsuite-financials-accounting-software-profile/) **4.2** (2045) Recently recommended **58** times [Item](https://www.softwareadvice.com/fleet-management/item-profile/) **4.6** (16) Recently recommended **22** times [Excalibur WMS](https://www.softwareadvice.com/scm/3plink-profile/) **4.3** (31) Recently recommended **16** times [MyCarrierTMS](https://www.softwareadvice.com/scm/mycarrier-profile/) **4.7** (108) Recently recommended **15** times Stuck Between Options? Our experts can help you compare Descartes Pacejet with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice