3G Pacejet Shipping

RATING:

4.1

(16)

About 3G Pacejet Shipping

3G software optimizes everything over-the-road for shippers, 3PLs, and brokers, helping them improve costs, customer satisfaction, and efficiency. The 3G Transportation Suite is the ideal software to optimize all over-the-road modes of transportation, combining a complete suite of transportation software in a modern cloud architecture, with an expansive carrier network, and planning-driven automation. The 3G Transportation Suite includes: 1. 3G Transportation Management: Optimize service while reducing costs through industry-leading planning-driven automation, which efficiently manages loads, evaluates logistics constraints, consolidates shipments, and selects optimal modes and carriers. 2. 3G Pacejet Shipping: Maximize warehouse throughput and minimize errors with h...

3G Pacejet Shipping Pricing

Pricing is customized based on each business's unique needs. Contact Pacejet Logistics to discuss shipping strategies and business requirements.

Starting price: 

$6,500.00 per year

Free trial: 

Not Available

Free version: 

Not Available

Pacejet shipments screenshot

3G Pacejet Shipping Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for 3G Pacejet Shipping

1 - 5 of 16 Reviews

User Profile

Josh

Verified reviewer

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2018

good app to process the cheapest shipping method by size and weight

saving on shipping costs

PROS

the ability to default to the cheapest shipping method for the size and weight of the package, as well as showing all possible ship options

CONS

wish there was more customer functionality - meaning settings and rules can be changed by the customer rather than the engineers at pacejet

Vendor Response

Thank you, Josh for your feedback. We appreciate your business and look forward to rolling out new features and functionalities that will benefit Pinnacle Peak Trading Company.

Replied May 2018

Travis

Warehousing, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2018

Great shipping software.

I think i benefit most, by being able to ship with any vendor from the same shipping source. I can ship UPS, FED EX, and USPS from one page. No more individual software and multiple computer updates.

PROS

User friendly software, and great customer support to assist with start up . I love how it rates the cheapest option for our company and the customer. Both parties involved can save money. Its also nice how the address is pulled from our main software right into pace jet. We do not have to manually type in shipping addresses, eliminating user error. I love the TRACE OPTION to help figure out why a shipment cannot be shipped.

CONS

International shipments seem to be difficult to process. I dont technically think this is Pace Jets fault. Its just the nature of the beast when trying to ship internationally. Commodities and HTS codes can be somewhat exhausting to enter. If your company can provide these codes to the product you ship, it should make this frustration disappear, as these codes would be pulled over to pace jet from your main software.

Vendor Response

Travis, thank you for this awesome review. We encourage you to check out our Beta Program under Support and Get Involved on our website. We're committed to driving continuous innovation through the platform.

Replied May 2018

Anonymous

2-10 employees

Used daily for less than 12 months

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed November 2023

Biggest Joke in Shipping

During the months long implementation process they give the user no access to add or configure carriers or other important features. They have all the settings only available to their own staff who doesn't understand very much. Then, when it was finally time to go live, my dedicated solution consultant was [sensitive content hidden], not answering emails or calls. We had no support during the go live even though there were tasks that Pacejet needed to complete to get us going. When we finally got a hold of someone, they had no idea what they were doing and provided little assistance. Post go live, we were quickly handed over to support. The support experience was the worst I have ever had. They claim to offer live chat, but just don't answer them during their supposed support hours. I was told basic functionality that was broken could only be fixed with a paid feature request. There is clearly a culture problem with this company where not understanding shipping or caring at all about customers is the way of life.

PROS

The only pro is that it could create labels for small parcel shipments fairly simply.

CONS

Other than some of the parcel shipping, everything else was absolutely terrible. The people are terrible. The software is poorly thought out and filled with bugs and the company fundamentally does not understand freight shipping. The freight shipping features do not work. The integrations are hardly functional, if it all. Some schedule pickups, some get PRO numbers, some get rates, and some are just totally broken. The company doesn't understand the difference between handling units and pieces. Simple changes they can make in their system are all paid customizations.

Jonathan

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed April 2018

Very seamless integration with netsuite. Overall a very good shipping solution.

PROS

Pacejet is seamlessly integrated for us. The service is reliable and very user friendly. It's easy to train new employees quickly.

CONS

Reporting is not as robust as it could be. Some of the add on features are not intuitive and require support from a rep, which is not always as easily accessible as I would like.

Vendor Response

Hi Jonathan! Thank you for taking time to write a review. We're happy to hear that you are pleased with the integration between Pacejet and Oracle NetSuite. Also, the fact that it's easy to train new employees is great to hear. In terms of your comments on reporting, we think there may be new features and modules that you could take advantage of or do a preview of. Also, especially since you are a case study customer for us, consider whether you or someone at Tool Nut would like to be an advisory board member. We're always happy to hear from customers who are interested in helping us improve the platform. Thanks again for being a valued customer!

Replied April 2018

Dawn

Wholesale, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2018

Pacejet is the best shipping cloud software. Easy to use and helps you save money!!

We benefit in multiple areas. My sales reps can give quotes while the customer is on the phone. They used to have to hang up call our warehouse for shipping estimate then reach back to the customer. We are able to give our customers the best shipping option with Pacejet, highlights the best rate and gives our sales reps transit times.

PROS

2 things I love. Shipping over 150 orders a day, Pacejet helps a streamline shipping procedures better. The software has saved us money since Pacejet tells you the cheapest shipping form. My sales reps can quote shipping right from their proposal or sales order and give shipping estimates to customers right away.

CONS

I cannot say that my company has any issues with the software. We use daily shipping large amount of packages. Never have an issue.

Vendor Response

Thank you, Dawn! We appreciate TelQuest being a customer and look forward to showing you new features as they come out this year.

Replied April 2018