Pallet Connect
About Pallet Connect
Pallet Connect Pricing
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Most Helpful Reviews for Pallet Connect
1 - 10 of 10 Reviews
luiss
Packaging and Containers, 201-500 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
SWF pallet connect
good....
PROSMany softwares are similar and provide you basic same features.....the people at Pallet Connect are who make the difference. The development team is amazing and so flexible to customization and suggestions for improvements.
CONSthe buffering 2 years ago but that has greatly improved.
Reasons for switching to Pallet Connect
Needed a program designed to better support a manufacture with so many moving parts
Billy
Packaging and Containers, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Pallet Connect - Easy and Intuitive
The software is convenient and easy to use. The customer service is second-to-none. The developers and support staff listen and work hard to implement ideas they receive from customers to provide a software that functions like a million dollar customized EMS.
PROSOne of the best features of this software is the ability to use any mobile device. This saves us a ton of money because we do not have to purchase expensive tablets for forklift operators that have the software pre-loaded.
CONSIntegration from Pallet Connect to Sage 50 is clumsy and currently requires the use of a third party software that is difficult to map all information from Pallet Connect to Sage. However, the teams at both companies have worked diligently to ensure our information is preserved.
Reason for choosing Pallet Connect
Functionality, service, and price.
Reasons for switching to Pallet Connect
Unwillingness of IDS to make changes that improve the functionality of the software, the expense of purchasing tablets from IDS to make the system paperless, and the biggest reason was because when we had problems with Mill Manager, they were rarely corrected... we were just given a way to work around the problem.
mark
Paper & Forest Products, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2023
Implementing
Pallet Connect's customer service department is easy to deal with and eager to help and modify the system and reports to complement individual needs.
PROSThe ease of use in customer, vendor setups and customer and vendor order entries
CONSInventory is hard to track with Bills of Materials.We are still early in the implementation stage. Not sure it will become better.
Reasons for switching to Pallet Connect
WoodPro out dated
Vendor Response
Thanks for the review Mark and good to hear you are happy with the simplicity of the customer and vendor management. The bill of materials is one feature that takes some time to set up and link to production and stock management. We also integrate with PDS and Best Pallet software which can help make the setup of the bill of materials easier. I would recommend reaching out to your account manager and they will spend some time working with you and the team on the Bill of Materials and stock management.
Replied March 2023
Mark
Packaging and Containers, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Pallet Connect working behind the Scenes
It is a true Business Relationship reflecting a company that wants to work with it's customers to have the best industry specific software in the business.
PROSFoundational from the ground up from receiving raw materials to final product. Easily build product and assign to production line. Ability to received signed delivery ticket via smartphone and instantly invoice.
CONSLogistics could be better for outside carriers, but it is being looked at and improved.
Reason for choosing Pallet Connect
Pallet Connect was the most inclusive of all the functionality that I was looking for, pretty much turnkey except for exporting to Quick Books, which is fine.
Vendor Response
Hi Mark and thanks for the review. You and Maria have been amazing to work with and are on the way to becoming Pallet Connect super users! We always stop and listen to your feedback and industry knowledge. Thanks for such a positive business partnership!
Replied March 2023
Jon
Packaging and Containers, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2022
Stop Looking For Another Software To Manage You Pallet Business
From the software to their entire team they've been integral at helping us bring our business of producing wooden squares into the digital age. With the information and learnings we've seen since going live, we've reduced our customer base by 80% and increased profits by 40%. We are working with less customers but at a more profitable bottom line for our business.
PROSSetup of the platform. Ability to customize to our business. Ease of use for our entire team. Line of sight into all of the important information about our business. Tranparency of workflow across all departments.
CONSNothing negative to say. Maybe all the different accents they have . No actually those are PROS as well.
Reason for choosing Pallet Connect
The team and how the platform fit our needs.
Adam
Packaging and Containers, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed January 2023
Pallet Connect Crucial to the smooth management of our pallet company
Working with Pallet connect has been a pleasant experience. The software is very niche to the Pallet Industry and being able to help shape the software to improve it's functionality for the industry has been a highlight for us. Customer support is amazing and the program is proving to be crucial to our operations.
PROSMakes organising our industry so much easier
CONSstill a lot of bugs especially on mobile device platforms.
Reason for choosing Pallet Connect
This is the only product we could find that fit within our industry.
Vendor Response
Thanks, Adam for the review - We have been working with IOS to ensure there are no issues with the app on some of the older I phones. You and your team have been amazing at offering feedback and suggestions on how to improve Pallet Connect for all our users !!
Replied March 2023
Jordan
Logistics and Supply Chain, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed March 2023
Great software & great service!
Extremely happy with pallet connect, the features are incredible and we have enable us to manage our business more effectivly more efficiently.
PROSIntegration into our existing processes was-simply and effective.
CONSWe would like to see integration within our existing CRM software.
Vendor Response
Thanks for the review Jordon you and the team and JK have been great to work with. Within our roadmap is to add more CRM functionality to Pallet Connect. We also are working on more direct integration with other popular CRM systems.
Replied March 2023
Lily
Environmental Services, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2023
Quick and easy to use
The product itself is easy to use and very easy to navigate. The features we use, such as the driver schedule, enable us to provide the most up to date details to our customers.
CONSWe would not say there is anything we don't like.. we are currently in the process of getting our actual stock levels to reflect on PalletConnect so that a manual count isn't having to be done each time we are putting through customer orders.
Vendor Response
Thanks Lily Our team is always working on the user experience to make Pallet Connect as easy as possible to navigate. When you get time reach out to your account manager and we will be happy to offer training on how to set up and manage stock levels across one or multiple facilities
Replied March 2023
Justin
Warehousing, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Pallet Connect
amazing - great team and designed for pallet manufacturing - its covers every part of my pallet business and I no longer need to use excel and an annoying bit of paper. I can check what's going on really quickly from my phone anytime
PROSWorks well to track the incoming lumber purchases and when we buy in used pallets.the production module is really nice
CONSthere are a lot of features - I think i am not using to their full potential
kayla
Packaging and Containers, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed January 2023
kayla's review
excellent
PROSthe ease of use as well as being able to easily talk to design team for changes
CONSthis is overall a great product .
Reason for choosing Pallet Connect
Phil and how easy he was to communicate with