--- title: "Descartes Peoplevox Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Descartes Peoplevox. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Descartes Peoplevox is a good fit for you!" source_url: "https://www.softwareadvice.com/scm/peoplevox-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Warehouse Management Software](https://www.softwareadvice.com/scm/warehouse-management-system-comparison/) / [Descartes Peoplevox](https://www.softwareadvice.com/scm/peoplevox-profile/) / Descartes Peoplevox Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/scm/peoplevox-profile/) Reviews # Descartes Peoplevox User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 37 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.3/5 - Value for money: 4.4/5 - Functionality: 4.6/5 ### Rating distribution - 5 stars: 30 reviews (81%) - 4 stars: 6 reviews (16%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (3%) ### Most mentioned pros - We immediately were able to reduce fulfillment costs, and staffing costs and we were able to be in full control of our fulfillment process for the first time. - The simplicity of the application on the handheld scanners as well as the integration with Brightpearl and the automated stock adjustments . ### Most mentioned cons - The UX is fairly ancient, and some of the reporting is difficult to use. - We cancelled our contract with Peoplevox after spending $20,000AUD in implementation, 9 months of staff training, and prior to even going live. - Your need to create a completely new shipment, which unnecessarily increases shipping cost. ## Descartes Peoplevox customer reviews Showing reviews 1-25 of 37 (page 1). ### An honest review - Overall rating: 4/5 - Reviewer: Mark F. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered We have managed to scale our business incredibly due to Pvx. Its user friendly.The account manager (Adam Larkins) is a huge asset to Descartes, and I actually class him as a friend rather than business contact. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The fluidity of Peoplevox is the best feature, allowing us to change warehouse three times now with no actual PVX created issue #### Cons The only thing I dont like is the fact it is rubbish with iPhone --- ### Great WMS ! - Overall rating: 5/5 - Reviewer: Ulyses S. - Verified reviewer: Yes - Industry: Logistics and Supply Chain - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I was able to learn this system within my first week of use and able to train immediately ! #### Cons LOT tracking is our biggest opportunity. We utilize other methods within PVX to accommodate, but would be amazing to have a system driven lot tracker --- ### Warehouse Management System - Overall rating: 4/5 - Reviewer: Richard L. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Ease of use of the system is very good. Working with the development team allows the system to be flexible and connections into our online system was simple #### Cons Some functionality is limited and bespoke development can be difficult to apply --- ### Meshki x Peoplevox WMS - Overall rating: 5/5 - Reviewer: Damien P. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered Meshki onboarded PVX at a very critical time as we were going through huge growth period and had no viability on any warehouse operations. Working on around 3000 SKUs Meshki didnt have any product locations or barcodes on products, fulfilment process was to marry up a paper invoice with a shipping label then finding the product which may or may not have been in its allocated location. Moving to PVX gave us complete visibility of the warehouse and optimise warehouse procedures. The reduction of unneeded touch points and improved processes allowed us to scale the business 150% with PVX while not needing to add any additional labour. Even after the initial implementation period, PVX continues to identify key improvements in the different areas that will lead to a more effective and efficient warehouse operations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros 1. Android application for picking and receiving 2. Minimise chance for stock handling errors, improved warehouse flows 3. Dashboards and reporting #### Cons 1. Support (Primary support coverage is outside of AUS business hours) can seem limited. 2. Android Bugs seem to occur due to network drop outs 3. Unable to make suggestions for improvements and customisation --- ### Like expresso for your warehouse - Overall rating: 5/5 - Reviewer: gareth h. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2024 - Review source details: This review was submitted organically. No incentive was offered Excellent 10/10 I would recommend this business and service to any other business #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The simplicity of the system has increased the productivity of the distribution 10 fold! #### Cons Sometimes the system can take a little time to transfer new products/information but nothing too bad --- ### Highly recommended WMS - Overall rating: 5/5 - Reviewer: Ram A. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2021 - Review source details: This review was submitted organically. No incentive was offered Very Good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Clear and transparent system, easy understandable with tracking reports. Definitely increase efficiency #### Cons Some features not allow bulk operations. --- ### Peoplevox is AMAZING - Overall rating: 5/5 - Reviewer: Monica R. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2019 - Review source details: This review was submitted organically. No incentive was offered Peoplevox is a great system for any size business. The initial team to help implement the software our reps were amazing, as well as our account over seer who is always available to help/advice us when needed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Hassle free system. Help support is amazing via email - fast response and quick actions. Integration team were brilliant in helping us set up PVX - considering I had no clue at the start. Androids were easy to set up never had a technical issue. Integration set up was lengthy but enough relevant information which was given to us at the end via video and notes which we could always refer back to if needed. #### Cons Long process to set up - however it was beneficial in the end. #### Vendor response Thank you for your review, Monica. Bringing us in alongside your Shopify Plus website to help support your growth is a proven path to success. Thank you for partnering with our team. Replied February 2019 --- ### Changed our business for the better - Overall rating: 5/5 - Reviewer: Nick J. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Really positive - we love the product. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros We love Peoplevox - it's transformed our business, making our operations accurate, efficient, and visible. #### Cons The UX is fairly ancient, and some of the reporting is difficult to use. #### Reasons for choosing Descartes Peoplevox It seemed like the best at what it did - warehouse management for e-commerce businesses. --- ### PepoleVox Review December 1218 - Overall rating: 5/5 - Reviewer: Mike C. - Industry: Consumer Goods - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2018 - Review source details: This review was submitted organically. No incentive was offered Since we have installed Peolpevox the Team size went from 17.5 to 10 F.T.E due to being able to prioritise the work load, setting targets, stock control and forward planning. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I have over 30 years experience of using warehouse systems from ones off the shelf to Bespoke systems. I have found Peolevox system one of the essayist to install and use. My current team had never used a warehouse system before but within 3 hours they had learnt the basics of Peplovox being able to Receive Goods, Pick and Dispatch. By day 3 they was using the more advance features like stock control and report writing. I personally like being able to log on anywhere in or out of the country and see exactly the position of the operation within seconds or if at a senior meeting able to provide up to date facts and figures at a touch of a button. #### Cons I'm struggling here to say what I least like about the software, so rather the put something down for the sake of it, I'm going to say nothing. --- ### Natural Babyshower PVX review - Overall rating: 5/5 - Reviewer: Jamie P. - Verified reviewer: Yes - Industry: Warehousing - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The simplicity of the application on the handheld scanners as well as the integration with Brightpearl and the automated stock adjustments . #### Cons I would say the reports could be a bit more user friendly, perhaps simplified to enable all staff members with various levels of computer knowledge to utilise them . --- ### Peoplevox is a great fit - Overall rating: 5/5 - Reviewer: Tom H. - Industry: Sporting Goods - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2017 - Review source details: This review was submitted organically. No incentive was offered Peoplevox was a much needed addition to our warehouse. It has helped our company streamline our operations in countless ways. We are now able to pick, count and receive inventory accurately. It gives us detailed history on product movement and helps us to determine the cause of problems when the do arise. The customer support they provide is top notch. They respond to pressing issues in a very timely manner and are always open to improvements and suggestions to the software. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 --- ### PeopleVox WMS for Fashion Ecommerce - Overall rating: 5/5 - Reviewer: Richard P. - Product usage: Used unspecified for unspecified - Reviewed: April 2017 - Review source details: This review was submitted organically. No incentive was offered PVX has transformed our warehouse and dispatch functions, virtually eliminating mis-picks and incorrect items being sent to customers. We now have full traceability on stock movements and a robust system that is reliable, even through peak trading. Support could be improved but this is getting better. Highly recommend Peoplevox to all small to medium sized ecom operators. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 --- ### PVX WMS fan - Overall rating: 5/5 - Reviewer: Lydia K. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My experience was a positive one. It was easy to learn and had lots of short cuts available to use. Processing speeds were always very good and inventory control was as accurate as possible. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The system is easy to use especially on the handheld devices. It allows for very good multitasking. #### Cons I really can't think of any specific cons. The only unfortunate thing is upper management made a switch to a different system but we hope to be back to PVX soon. --- ### Peoplevox is the best WMS we have used. - Overall rating: 5/5 - Reviewer: David B. - Verified reviewer: Yes - Industry: Sporting Goods - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Peoplevox has an incredibly detailed onboarding process that covers 12 weeks. They look at every tiny detail of your fulfillment operation, the issues, the challenges you have, and how to solve them. We felt that they 100% listened to our needs and understood our challenges whilst onboarding us. We were able to start shipping without any issues on day 1. This is the smoothest deployment of any software we have deployed to date. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Before we used Peoplevox we used a manual paper-based system which was restrictive, inefficient, and not scalable at peak season times. When we implemented Peoplevox we could see the difference from day 1. We immediately were able to reduce fulfillment costs, and staffing costs and we were able to be in full control of our fulfillment process for the first time. We can now deliver to our customers in a reliable, calculated, and controlled way every time. #### Cons We have not found any downsides to using peoplevox. #### Reasons for choosing Descartes Peoplevox The cost of the system, The integration costs, The understanding of our business needs. --- ### THE WMS you need! - Overall rating: 5/5 - Reviewer: Alex S. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2024 - Review source details: This review was submitted organically. No incentive was offered 10/10 - the staff at PVX have been fantastic and I cannot commend them enough. The implementation at first is quite daunting, but once it's setup, it's top-notch! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Overall the function is easy to use and is simple for day to day use. Doesn't need all the bells and whistles as it's effective at what it does. #### Cons Disparity in stock between stores due to syncing etc. --- ### I cannot recommend PVX - Overall rating: 1/5 - Reviewer: Eddie S. - Verified reviewer: Yes - Industry: Internet - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered In one sentence - This has been the worst experience we have had in our business dealings with any vendor period. We cancelled our contract with Peoplevox after spending $20,000AUD in implementation, 9 months of staff training, and prior to even going live. Peoplevox at this point, was incredibly distasteful to deal with, as, at the time of write, we are still receiving monthly invoice, with no reply from every one of their staff ( 7 months on). My strong advice to eCommerce retailers is to look elsewhere for a WMS solution if you want tight functionality to integrate with Magento or Shopify. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros On paper, the PVX system offers the same functionality as every other WMS system in the marketplace, so nothing really stands out in this regard. #### Cons - During the dispatch process, it is not possible to split a single shipment into multiple articles. Your need to create a completely new shipment, which unnecessarily increases shipping cost. For us, that meant an additional $250,000AUD per annum in freight expense. - PVX has basically nil RMA and warranty handling functionality – It requires you to circumvent the WMS system and transfer stock into a black hole to process simple returns. - Incredibly poor for omnichannel retailers that require POS functionality. To sell an item from a bricks and mortar location required significant number of steps, and processing. If you have multiple locations, this is where it gets very frustrating. - The UI and UX are very dated, 9 months into training and our staff were still frustrated with the UI. The initial Zoom meeting sound promises, we made our tech stack known, and we basically were met with “No problem” to all the issues above. The devil however ended up being in the detail. Onboard and sales staff were friendly, very attentive in the early days. When however, we raised the problems, although they tried to remedy some issues, most of the solution presented was “workarounds” or required our team to circumvent the system, which undermines the existence of a WMS. --- ### Administrator feedback - Overall rating: 5/5 - Reviewer: Shawn M. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered The overall system is great, excellent for inventory management which is a necessity for us with complex stock on hand. Reporting made easy. PVX has helped us save thousands in labor expenditures in recent years. Dashboards are excellent to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The reporting is excellent, it covers many areas and excellent filters can be applied. Seamless picking/packing process, very cost efficient. #### Cons Cost of additional licenses seems overpriced. Failed actions should have more options instead of just "Handle", how about "handle and remove" if product is missing etc. Barcode templates that don't cover all common sizes, would save the hassle of custom making them. Not having explanations to a failed print, merely just getting a blank label which then causes an investigation, which can be quite common. --- ### PVX is very good to e-com business.very easy to use and clear. - Overall rating: 5/5 - Reviewer: jeff z. - Verified reviewer: Yes - Industry: Warehousing - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2023 - Review source details: This review was submitted organically. No incentive was offered i will say PVX is very helpful,compare to the other WMS,i will suggest PVX to others user #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros i used the location and item functions every day to check the inventory level. #### Cons its better to link the carrier updated to PVX #### Reasons for choosing Descartes Peoplevox PVX is the best WMS that i tried. --- ### Reliable solution with good feature set, but with some issues - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall a good and very end-user friendly system. Less usable for admins, and even less so for developers. But it can roll with the punches, has good features, and was quite an easy implementation., as long as you don't need advanced functionality and have some patience when integrating. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Great android app, very easy to use to and for users to learn. Seems stable and reliable. Works well once set up and performance is generally good. Has pretty much all the features you would want in a mid tier WMS in a direct to consumer e-commerce operation. However has some missing features you would see in a tier 1 product. Reporting is simple and easy to learn. Nice dashboard feature. Support are generally responsive . #### Cons APIs are not very developer friendly. Docs are poorly laid out, and response/error messages often impenetrable. Needs an update to a REST API badly. API is SOAP-XML and uses a crazy embedded proprietary csv format which is quite awkward to develop with. The system does not have batch control and container management is quite limited . Also has a significant issue with the way it processes split dispatches with the shipping integration we were recommended. If you do a lot of split dispatches tread carefully. #### Reasons for choosing Descartes Peoplevox Well suited for our e-commerce operation --- ### Highly focussed on Warehouse Management, very complete and reliable system - Overall rating: 5/5 - Reviewer: Nicolas M. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2017 - Review source details: This review was submitted organically. No incentive was offered Looking for a system to help us reduce the not-fullfillable order rate that we had in our Magento shop, I found Peoplevox; this solution is solely focused on getting the warehouse data accurate and it does a great job. We did not have to change any of our processes but were able to simply improve and cut the not-fulfillable orders by 10 (currently at 0.4%). PVX does a really great job at it. We're running our warehouse of PVX since 1,5 years and are leveraging more and more the features that are built into PVX that weren't fully required by us before, but as they exist, we now can take advantage of it. On the positive side : stability, highly flexible system, expertise in warehouse management, reporting engine, scalability, connector to Magento, Sandbox environment. On the negative side: user documentation, on-boarding when you start from nothing, responsiveness on less important topics, On that last item, I must say that PVX is very efficient when it comes to solve critical issues. But through the strict and rigid Zendesk ticket system, less important topics can take some time to solve. The issues we had during on-boarding came through the fact that we started with absolutely no knowledge about warehouse systems. There are still plenty of features that we are not utilising and that we look forward to. I would recommend it as reliable solution. It's not cheap, but it's worth the cost. Background on us: We are the brand shop of a shoe and accessories brand selling throughout Europe. Main markets are Germany, France and the Netherlands. The warehouse is operated by a team of 5 people, of which one supervisor. PVX is also used by the operations team and product catalogue team. The shop is run on Magento CE1.9 #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros stability, flexibility, feature set #### Cons user documentation, on-boarding process --- ### Consistent WMS - Amazing Support - Overall rating: 5/5 - Reviewer: Rob H. - Verified reviewer: Yes - Industry: Sporting Goods - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered We are an extremely fast growing eCommerce business, specialising in womens activewear and fashion - our growth would not have been possible without Peoplevox as our WMS, allowing us to seamlessly transition between off-peak and peak operations, and having simple, effective features that scale with business growth and development. Customer support is always fantastic and allows you to feel confident that should any issues arise, your business is in safe hands. (Special shout-out to Adam Larkins!) #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of order picking Item movement Customer support is always top tier Easy integration User friendly Simple to edit existing locations and setups to optimise productivity #### Cons Sometimes servers can overload when moving massive amounts of stock and cause little glitches and errors with stock movement on larger scales - only ever had this issue once or twice in 2+ years and support are always on hand to help resolve. --- ### Peoplevox is amazing! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2022 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Great. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Improving operational efficiency, allowing the monitoring of work processes at various levels, and enhancing productivity. #### Cons Additional training, at first PVX can be quite complicated to understand however if there was more information about what processes are cable I believe it'd benefit the customer. --- ### Brandfield review Peoplevox - Overall rating: 4/5 - Reviewer: Anthony E. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Essentiele software voor een bedrijf met professionele logistieke processen. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Het gehele logistieke proces wordt gedaan met Peoplevox en is enorm makkelijk te volgen door de software #### Cons Het laden van bepaalde functies duurt af en toe langer dan wenselijk en verder kan het als onoverzichtelijk overkomen. --- ### Big efficiency savings - Overall rating: 4/5 - Reviewer: Deborah C. - Verified reviewer: Yes - Industry: Retail - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered We have had a great experience with the system and we certainly recommend it to similar businesses #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The efficiency savings we have released since launching PeopleVox. Our sales have more than doubled since launching PeopleVox but our warehouse staffing numbers have remained static due the higher volume of orders they are able to pick and despatch each day. Our pick error rate plummeted and and we have much more accurate stock levels. #### Cons The part-despatch process needs work and the add-ons can be expensive --- ### Incredibly simple yet powerful WMS - Overall rating: 5/5 - Reviewer: Nick J. - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2017 - Review source details: This review was submitted organically. No incentive was offered As our company grew, it was obvious our warehouse was hitting a bottle neck. Orders were going out late, mispicks, labour costs were through the roof, training new staff was difficult and deliveries would often sit unsold for days in a backlog of paperwork waiting to be keyed in to a computer terminal. Since implementing Peoplevox, all those problems have gone away. The entire warehouse process from Goods In to Goods Out has been streamlined. We have a highly efficient pick methodology in place using mobile computers instead of paper pick lists. Mispicks are next to zero. Deliveries are received in record time resulting in higher stock availability for our customers and therefore increased revenues. I highly recommend the reporting & dashboard suite. Reports can be customised and live dashboards can be shown on large TV's in the warehouse to keep all staff informed of their performance (eg picker/packer performance charts), orders left to pack, sorted by carrier and so on. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Stable platform, easy to use, good return on investment, powerful reports, fast & clean GUI, robust support (ticket based) #### Cons Can't do zone picking ## More reviews [Next reviews](https://www.softwareadvice.com/scm/peoplevox-profile/reviews/?page=2) --- Descartes Peoplevox Reviews, Pros and Cons - 2026 Software Advice