ShipCaddie Software

4.33 / 5 (3)

About ShipCaddie


ShipCaddie is a cloud-based parcel-shipping solution for e-commerce, retail chains, B2B wholesalers and manufacturers, third-party logistics and fulfillment centers. It enables businesses to manage their orders from any marketplace and ship to customers.

Users can sync orders from different marketplaces including Amazon, eBay, 3dCart, Etsy and many more. Users can also print shipping labels and packing slips for UPS, FedEx, USPS, DHL, OnTrac and more.

ShipCaddie’s custom API solution enables integration with order management and warehouse management solutions, web stores, shopping carts and marketplaces. The solution allows users to create multiple user accounts, multiple carrier accounts and operate in multiple locations under one license.

ShipCaddie offers a loyalty program in which users get 1% cash back for every qualifying shipment. With the business intelligence tool, users can analyze rates from different carriers and get customized reports on different KPIs. The software comes with unlimited email and phone support.



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Supported Operating System(s):

Web browser (OS agnostic)

3 Reviews of ShipCaddie

Overall rating

4.33 / 5 stars

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March 2019

Cyndi from Tijon

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

Reliable shipping program with great customer support!

Pros

It's affordable and allows many options for shipping. Saves me trips waiting in line at the Post Office. Now I can just bring in my packages and leave them as I have tracking provided by the program.

Cons

I wish there was a manual to read about how to use the program. I'm not real tech competent and have to ask for support more than I'd like. The good news is that the support team is there as soon as I need them. They walk me through any problems I am having and if they can't fix it immediately they make sure they do it in a timely matter. I have nothing but praise for this software and company.

July 2018

Grant from doTERRA

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2018

Great company to work with. Always wanting to improve my experience

Pros

The software is was easily implemented, and ShipCaddie's service was with us every step. Work that would have taken us a couple of hours has been cut in half thanks to ShipCaddie

Cons

They implemented a new feature that took some time to get used to. Not sure if its a con because now that I know how to use it I love it!

September 2018

Joe from The Birdsafe Store LLC

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

4.0

Functionality

2.0

September 2018

Not Ready for Prime Time

They had a great trial period and pricing was competitive and sales folks were responsive to questions, but it just lacked too many necessary features to make it a workable platform.

Pros

Software has a lot of potential, including a discount on overall shipping costs and desire of staff to reach out for feedback.

Cons

Lacking several business features and basic functions necessary to ship packages.