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> Reviews of ShipStation. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if ShipStation is a good fit for you!

Source: https://www.softwareadvice.com/scm/shipstation-profile/reviews/

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ShipStation Reviews

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[Overview](https://www.softwareadvice.com/scm/shipstation-profile/)

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# ShipStation User Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(701)

4

(180)

3

(28)

2

(21)

1

(29)

## Secondary Ratings

Ease-of-use

4.5

Customer Support

4.3

Value for money

4.4

Functionality

4.4

* * *

### Pros

"Its automation rules save a huge amount of time by reducing repetitive tasks, and the platform integrates smoothly with many major marketplaces and carriers."

"It eliminates the manual labor of jumping between different marketplaces, allowing us to manage every shipment from a single, unified dashboard."

"ShipStation combines all the necessary shipping and tracking tools needed under one roof. While being a fairly cost-effective solution for warehouse teams, it is pretty robust."

### Cons

"ShipStation's ChannelEngine integration incorrectly reads tax-inclusive line item values from ChannelEngine's order payload and then adds tax again at the order level, causing every order to appear double-taxed."

"I ran into repeated issues with packing slip formatting changing or breaking, label purchasing problems caused by small account/funding mismatches, added payment processing fees on labels, and support that often felt slow or unhelpful."

"For a small business, shipping software has to be dependable. If it creates extra friction during fulfillment, that defeats the purpose."

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ShipStation Reviews, Pros and Cons - 2026 Software Advice