GEP SMART

RATING:

4.6

Overview

About GEP SMART

GEP SMART is a cloud-based unified procurement solution that offers spend analysis, savings tracking, strategic sourcing, contract management, supplier management and procure-to-pay order processing in a mobile-enabled suite. Users can customize dashboards within the system and create automated reports that can be exported. GEP SMART automates the procurement process. Savings opportunities can be flipped into projects, Projects can be flipped into sourcing events. Signed contracts can be pushed to catalogs and purchase orders can be raised against catalogs. The solution cleanses, validates, classifies and reports spend data from all the source systems. The report can be classified to support activities like spend management, supplier management and savings project ...

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GEP SMART Reviews

Overall Rating

4.6

Ratings Breakdown

(4)

(3)

(0)

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for GEP SMART

1 - 7 of 7 Reviews

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Rick

Environmental Services, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed October 2019

Ecolab's MyBuy+ a.k.a. SMART by GEP

Ecolab is pushing digital. SMART by GEP feeds right into that.

PROS

The adaptability of a SaaS solution. One size does not fit all and your willingness to bend is a great selling point.

CONS

Several basics features in the P2P modules weren't working and still aren't working, causing work-around solutions for us.

Reason for choosing GEP SMART

Senior leadership mentality. Adaptability.

Reasons for switching to GEP SMART

Non-integrated platform across the S2P world.

Roger

Oil & Energy, 5,001-10,000 employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed September 2022

Satisfied customer

PROS

The software has all the basic features we need as a multinational enterprise. We’ve been using it for years in the contract and sourcing space, and are now deploying procurement. GP has been very engaging in supporting future product development requirements

CONS

As with any configurable software, it takes a fair amount of time to configure, test, and deploy.

Reason for choosing GEP SMART

Best combination of features, pricing, and vendor support.

Reasons for switching to GEP SMART

It was being Sunset by IBM.

Dennis

Oil & Energy, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed September 2022

GEP review

PROS

Flexibility so far in configuring and UI

CONS

Lots of scrolling over to see things and not able to mass approve

Shetal

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed February 2018

Bang for your buck procurement software

invoice automation, eProcurement, eSourcing, spend analysis etc

PROS

GEP is an integrated procurement solutions and services firm that offers managed services, transformation services and its own internally developed source-to-pay technology suite. SMART by GEP is a source to pay cloud platform from GEP, which was released in 2014. With full integration capabilities into back-end systems, built and hosted on the Microsoft Azure infrastructure, SMART by GEP gives bang for your buck.The entire GEP platform is Microsoft-native, which theoretically means tighter integration into the Microsoft ecosystem of products like SharePoint, Office,Outlook etc.

CONS

SMART by GEP's P2P functionality isn't market leading relative to other P2P specialist software providers. However Smart by GEP is an integrated suite some great capabilities.

Chris

Entertainment, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed October 2019

Great Product, better team

The GEP customer success team listens to their customers and creates enhancements based on the feedback of their customers. Software is always improving.

PROS

All modules integrated, spend is accurate, reports are easy to generate

CONS

navigation within the dashboards, screen loads within the Sourcing and Contracts modules. The areas of information do not all open and when scrolling down the widgits all bounce around which can be frustrating.

Reason for choosing GEP SMART

integrated solution, UI of the homepage, contract repository with auto-notifications

Connie

Telecommunications, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed October 2019

Smart

Fantastic

PROS

Ease of use, GEP team engagement, speed of tool

CONS

Lack of connection between data insights and market intel by category

Erin

Electrical/Electronic Manufacturing, 10,000+ employees

Used monthly for more than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed October 2019

GEP platform review

We had a good implementation and were able to launch on time and on budget. As we find issues, GEP has been open to adding new ideas to the roadmap.

PROS

Easy to use and quick to learn. One unified platform.

CONS

Spend module was not connected to other modules.

Reason for choosing GEP SMART

Cultural fit, functionality, cost

7 Reviews