5
4
3
2
1
Ease-of-use
4.5
Customer Support
4.4
Value for money
4.5
Functionality
4.3
"We've had nothing but a positive experience from implementation, customer service and our sales rep. It's easy to use, captures data in real time and our clients are thrilled with the results."
"It is quite user friendly too. The ability to filter out and extract the data excellent."
"Simfoni is very solution and customer service oriented which makes using the tool and even better experience. They are always willing to listen and help resolve unique challenges."
"I don't feel there are any features missing. It seems to be running a bit slow as of now."
"The AI/ML still needs a lot of work - too many items are ending up unclassified or placed into the wrong categories."
"I think being left to explore it can sometimes feel a little scary because there's so much the system can do."
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