Heartland Retail vs Excalibur WMS
Heartland Retail has 72 reviews and a rating of 4.27 / 5 stars vs Excalibur WMS which has 0 reviews and a rating of 0 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- It's easy to learn, easy to navigate, and user-friendly even on the first try. Customer service is awesome and it's great for the price.
- It also generates multiple graphics and informations for better managing your stores, knowing every information about your products and how they're selling. Is a great tool to have.
Cons
- I struggle with the bluetooth scanners connecting to our store iPads - however this is not a Springboard Retail issue. This is a problem with the hardware & hardware technology.
- Every complaint I have has been addressed - occasionally I will request a feature or a metric (Inventory Turn!) that is not available now - and for the most part I have seen them implemented.
Pros
- The system to be user friendly which is being Microsoft based and will the system keep up with ever evolving world of logistics. Reporting and EDI/API integration.
- Some modules are pretty solid and well done such as Data Interface, Communication Manager, TMS and Billing.
Cons
- Also some of the training material is outdated ie: training guide shows a certain field name but in the system the field name has changed which becomes confusing.
- The out of the box version of the software is extremely basic with very limited features and terrible documents.
Pricing
Product Demo & Screenshots
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