TOTALaccess Software

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About TOTALaccess

TOTALogistix brings the savings and efficiency of a Transportation Management System to small and midsized shippers. TOTALogistix TOTALaccess TMS is a Powerful proprietary shipping engine with a user-friendly interface; enabling employees with and without logistics experience to generate instant cost savings without compromising service. Avoid WISMO (where is my order) calls thanks to the TMS interconnected systems. TOTALaccess will pull relevant order data from the ERP and provide all your carrier options with transit times across modes giving you the power to choose. When the order is shipped, the system will automatically notify your customer and provide them with tracking information. Your service can now be proactive about managing orders and their status. ...
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TOTALaccess User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

4.5

Customer support

5

Functionality

4.5

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Sarah

ShelterLogic Group

Verified reviewer

Company size: 201-500 employees

Industry: Consumer Goods

Time used: More than 2 years

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed May 2020

An Exceptional Resource

Our Account Manager [SENSITIVE CONTENT HIDDEN] is amazing. She has worked on a host of projects for us to customize this software to fit our business model and we are highly satisfied!

Pros

One of the best aspects of this software is the quoting tool. Prior to adding this option, I had to send out numerous emails as well as track the freight quotes coming back. This new feature has been a tremendous time-saver and has made me more productive overall. Additionally, our shipping department has benefitted immensely from the integration of BOL automation. Prior to this, they were handwriting BOL's and have commented on how professional their work looks now; not to mention the time savings it has brought them!

Cons

Our team at TLX has worked tirelessly to iron out any kinks we have experienced along the way so I really have very little to complain about. If I had to choose something I would eliminate the logout feature until after hours. I have been in the middle of a quote and it has kicked me off. It is very easy to get back on but, that is the only small issue I have at times.

JAMES

GRAHAM ENGINEERING

Verified reviewer

Company size: 51-200 employees

Industry: Machinery

Time used: More than 2 years

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed April 2020

EASY TO USE SOFTWARE

I enjoy using this system and recommend it to anyone looking for a TMS.

Pros

I like the simplicity of the software. It is created in a very straightforward manner allowing me to create and tender shipments for international, LTL, and FTL, collect or prepaid shipments to different pools of carriers.

Cons

The only thing is that the format allowed for international numbers needs to be improved, but that is it.

Holly

Bradford Soap

Verified reviewer

Company size: 201-500 employees

Industry: Consumer Goods

Time used: More than 2 years

Review Source: Capterra

Ease-of-use

4

Value for money

3

Customer support

4

Functionality

3

Reviewed April 2020

Holly's opinion

Totalogistix is a great company to work with. Their staff is experienced, friendly, caring, professional and detailed oriented.

Pros

Ease of use, user friendly (to most), ability to get several rate quotes with a few key strokes.

Cons

I really cannot think of any cons about the software at this time.

Reasons for choosing TOTALaccess

Unknown

Deborah

Rolf C Hagen

Verified reviewer

Company size: 51-200 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed April 2020

Thumbs Up

Now getting my job done with increased volume accomplished.

Pros

Very easy to use for the start. Increased work flow. Great access to information as needed.

Cons

Nothing at this time any problems are resolved ASAP

Addison

CHASE

Verified reviewer

Company size: 501-1,000 employees

Industry: Package/Freight Delivery

Time used: Less than 2 years

Review Source: Capterra

Ease-of-use

5

Value for money

4

Customer support

5

Functionality

5

Reviewed May 2020

THE EASE OF SHIPPING

Love It!!

Pros

Honestly, the customer service has been the BEST!!! I have been in logistics for years and by far this is the easiest program to use. And just every once in while, when I do have a question, there is always a friendly and helpful voice ready to help me.

Cons

I haven't had many issues to mention thus far.