About QuickBooks Commerce

QuickBooks Commerce (formerly TradeGecko) is a powerful cloud-based inventory and order management software for modern online businesses. Combining manufacturing, sales channels, locations, and currencies so that every product, order, and customer can be managed in one place.

Along with eCommerce stores on Shopify, WooCommerce, Magento, and Amazon, QuickBooks Commerce also integrates seamlessly with ShipStation. Create purchase orders, backorders, stock takes and adjustments, plus easily track pack sizes, batches, and expiry dates. Email quotes and send customers a link to invoices with credit card payments built right in.

QuickBooks Commerce also includes detailed reports, customer insights and forecasts to track and predict business performance. In ...


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Supported Operating System(s):

Web browser (OS agnostic)

286 Reviews of QuickBooks Commerce

Average User Ratings

Overall

4.35 / 5 stars

Ease-of-use

4.5

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(171)

171

4 stars

(83)

83

3 stars

(9)

9

2 stars

(7)

7

1 stars

(16)

16

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 286 results

July 2015

Phill

Verified Reviewer

Industry: Food Production

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

July 2015

Love it

I have had a few bumps along the way with Tradegecko, but overall I love it. I was with Unleashed for 2 years when I heard about the Tradegecko integration with WooCommerce, which was exactly what I needed. I decided to do a quick trial in January to scope out the system for a potential end of financial year change over at the end of March. Within 2 hours I had decided to fully implement the system immediately. Mine is a particularly complex installation as I have a large number of WooCommerce extensions. Tradegecko has been relatively stable, but there have been a few learning experiences.

Pros

I was recently asked what I thought were the benefits of Unleashed over Tradegecko and my reply was that there, are none. The WooCommerce integration is a huge benefit for me, but even if that was taken away, I feel that Tradegecko has the edge. Unleashed does not do tax inclusive pricing well. If you are a wholesaler then this might not be much of a problem, however, if you are retailing too it does become an issue. Tradegecko seems to have solved these technical difficulties and it makes the system much easier to use.

Cons

If you have an integration with WooCommerce then I strongly recommend you have a thorough backup system on your website before you install then do any updates of the Tradegecko app or WooCommerce app. I have had a couple of issues with updates and have now learnt to wait a couple of days before updating - for one issue I think I was the first person to update and experience the particular issue and therefore the technical team hadn't had a chance to fully investigate the bug. I have had a couple of issues with the helpdesk, but it was just one of their agents, and with any growing business there will be some technical staff who are more and less experienced than others. Also, their engineers don't work the weekends and I think this is something that could be improved, for a worldwide system and online so needs someone on hand 24/7. On the positive side of this however, they have been very responsive to some of my constructive criticisms and seem genuinely interested in improving their systems.

Response from TradeGecko

Replied July 2015

Hi Phill, Thanks for the honest feedback, and we are glad that TradeGecko has been able to help you meet your needs. We are always looking to improve our system and service, so we will be sure to pass your feedback on. Have a great day! Regards, Alicia TradeGecko

November 2019

Joel from NG NUTRA

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Great Software

I really like the software and Customer support is always very helpful in every aspect.

Pros

Reporting is good. It is also easy to use. Integrates with other software easily.

Cons

There is not a payment integration that syncs with wholesale orders or on site sales.

Response from TradeGecko

Replied February 2020

Thanks for the review Joel, we are pleased you find our platform easy to use, do check our our knowledge center on TradeGecko Payments.

September 2020

Mike from Stick Mobility

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

September 2020

It helps and it's scalable!

I like it now that it is set up but at the beginning it was a bit of a nightmare.

Pros

I like the ability to have everything in one place, it gives one location that you can find everything. The connectivity reduces double entries and streamlines inventory management.

Cons

It came with very little help setting it up. You really have to figure it out for yourself but they have lots of resources to pull from.

June 2017

Kristof from Prodeals

Company Size: 2-10 employees

Industry: Automotive

Time Used: Less than 12 months


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

June 2017

Basic plan

- Add additional languages: dutch / french / german - Make own translations / rename possible (example: products and variants being able to change/rename or translate to own choice) - Tradegecko support: receive an email confirmation when opening a new ticket or replying in a ticket. Only replies by tradegecko are email notified. I, for example, open the same ticket 3 times in a row as it disappeared after a couple of minutes with any feedback = it appears that the support team moved the ticket for further investigation and there for it was disappearing in my account (MY ACTIVITIES)

Pros

Fast and reliable website / webportal = cloud based Ipad app Intelligence functions Magento connection Had a problem with the Magento stock status, took a while to explain, understand and proceed but an adjustment by the tech team saved us = so big ups for standing open for malfunctions/adjustments!

Cons

- Limited magento connection: not fully supported (tax class / discounts / excl tax price / visibility setting / categories) - 3PL Exporter: sales invoices = 5 templates available but not 1 of them contains all data. For European law we need to extract a monthly overview of all the invoices included company name/company number / total price/tax price / tax class. In order te get this data I need to export basic and quickbooks template and then mix 2 complex CSV files... Would be an improvement to provide an template that contains all data of provide custom template on request. - branding & identity: limited invoice text = Terms and Conditions? - branding & identity: there is no preview function to see the different Document Specific Settings when making an adjustment - inventory products: import new products = not able to include the re-order points (CSV) = manually editing afterwards - inventory products: update existing products = not able to change the re-order points in bulk (CSV) - inventory products: bulk actions = there is no publish to magento feature (publish to underlaying variants) - inventory variants: there are no selection boxes at the left (like with the products) = not possible to bulk edit variants / publish to magento / publish to B2B - B2B eCommerce Platform not available for the basic plan, why does it show up in the menu left and in the product edit/bulk edit screens?

July 2020

Shaiyan from ASG Sport Solutions

Company Size: 2-10 employees

Industry: Sporting Goods

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

July 2020

Great product when running a business

Insight and overview of products was good, overview on finances i.e cost of sales, retail pricing, etc as well pulling reports and looking at sales report was very good

Pros

Easy to use, information at your fingertips

Cons

The stock take feature can be improved for companies with various products or larger volumes or products