UpKeep
UpKeep
About UpKeep
UpKeep Pricing
Starter: $45 per user, per month (billed annually). Professional: $75 per user, per month (billed annually). Business Plus: $120 per user, per month (billed annually). Enterprise plans are available on request.
Starting price:
$45.00 per month
Free trial:
Available
Free version:
Available

Other Top Recommended Supply Chain Management Software
Showing 1 - 5 of 1,243 reviews
Paul
Verified reviewer
Company size: 201-500 employees
Industry: Food & Beverages
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
3
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
November 2019
Upkeep can change your whole maintenance program
It's as good at the information provided, which is made better because once it's in there, its accessible to anyone and over time, can provide information
Pros
Information, details, knowing what was done on a machine last time, it means that you don't necessarily have to do the same job twice. If a problem comes back and was misdiagnosed last time you can review what was done and see if you can find where the actual issue is. Locations, parts, assets, you can put them all into this software and down to the bolt you can provide details on any of them.
Cons
The UI needs work, especially when moving parts around or finding assets in a location. Having a naming standard helps a lot. If you know that an item belongs at a specific site, having a clear site name along with what it is makes a difference.
Reasons for choosing UpKeep
It's a focused piece of software that does what it is designed to do very well. There are some options that had a better UI, but ultimately, the ability to set things up for preventative maintenance, the ability to input information quickly and the customization abilities set upkeep a step or two above its closest competitors, although you wouldn't be wrong to try them too, because there's things to like about them as well. Ultimately, upkeep is best when focused on it's target, which is maintenance. There are ways to customize things for other workers too, which can make the usefulness even better.
Response from UpKeep Technologies
Hi Paul! Thank you for taking the time to leave a review and for all of your feedback! We are so happy to hear UpKeep is providing value to you and your team and helping to improve your maintenance program. Your feedback regarding the UI of the Parts page is valuable and we will make sure to bring it to the attention of our Product team. Thank you again for taking the time to submit your feedback as we are always looking for ways to improve the app and make our customer's workflows as seamless as possible. Have a great day!
Replied November 2019
Ryan
Company size: 51-200 employees
Industry: Facilities Services
Time used: Less than 6 months
Review Source
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
January 2020
Its a Keeper as long as you are keeping UP on it.
Very positive experience so far. They have answered all my questions sufficiently and in a very timely manner. Our account manager [SENSITIVE CONTENT HIDDEN] is fantastic, she is great at explaining things to people of all technical levels. We can see this software allowing to move forward quickly and put together our S.O.P's with minimal disruption during crucial times when we bring in new employees.
Pros
The Customization of the software is quite extensive. Has an honest to goodness workflow that is concise and easy to follow. Best have this system completely laid out and ready to roll prior to rolling it out within your facility that way you can utilize the software's capabilities to its vast potential. The tracking for the work orders is super convenient and thorough and allows for reporting to be super easy and helps track problem areas or where money should be spent.
Cons
I feel that it pigeonholes your ability to use various systems and has no overlap with other systems that could potentially be helpful. does not offer a scheduling option to allow for access to say apartments where 24-hour notice is necessary. Having the ability to link to a calendar or a calendar within upkeep to organize my day project by the project is what is needed badly
Reasons for choosing UpKeep
My boss was already familiar with this platform
Response from UpKeep Technologies
Thank you so much for taking the time to leave us a review! We're glad to hear our software is helping you and your team maintain your facility and track work orders! Our team is always making improvements and adding new features to the application based on customer feedback. I've shared yours with our product manager. Feel free to visit our support page if you ever have any questions: https://www.onupkeep.com/customersupport/ Thanks again!
Replied April 2020
syed
Company size: 501-1,000 employees
Industry: Food Production
Time used: Less than 12 months
Review Source: Capterra
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
October 2022
Up keep review
Pros
The up keep tools used daily by me because it give me best experience in meeting schedule and give permission to the other people help me keep track of data and it has all the feature where some of the other other popular apps don't have it give the best UI and tools use daily
Cons
There nothing to say about the app it even give the mobile access to everyone that's the best part
Jeff
Company size: 51-200 employees
Industry: Mining & Metals
Time used: Less than 6 months
Review Source
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
February 2021
A great choice for a intuitive CMMS
Immediately we are seeing the benefits of using UpKeep. It has helped to reduce the confusion of where someone left off or waiting for parts to arrive to complete the repair.
Pros
Uploading our plant information, including over 4,000 spare parts that we have cataloged was very easy. We were able to keep our spare part numbers and mirrored the layout of UpKeep with our own spare parts system, which in turn helped the plant personnel with the implementation.
Cons
I would like to see the ability to add daily equipment checklists, that can be performed at a minimum twice daily and were generated automatically at a predetermined time. We currently make rounds through the plant and require our personnel to record the check.
Reasons for choosing UpKeep
Hands down, I was impressed with how intuitive UpKeep appeared. I can’t say enough about how important it is to have the buy in of the plant personnel who use the platform. My guys were very nervous about another CMMS platform, based on their previous experience. They are excited and I have heard nothing but positive remarks about our new system.
Reasons for switching to UpKeep
It wasn’t user friendly and took a tremendous amount of time to manage.
Ryan
Company size: 51-200 employees
Industry: Food & Beverages
Time used: Less than 6 months
Review Source
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
December 2019
A great start!
My experience over the first month with UpKeep has been very positive. The team in California have been checking in to provide support and they've sent us a ton of QR labels for our assets and stock room. I have worked with five different CMMSs over the past several years and have been responsible for two implementations. This has been the smoothest and easiest one so far... configuration has been easy and it's been warmly welcomed by my team and the organization as a whole.
Pros
The ease of use and functionality check all of the boxes I was looking for. I get updates on my phone, can track work, and share what we're doing throughout our organization in a way that is simple to understand. The cost and very low barrier to entry has been a huge plus as well.
Cons
There have been little quirks with the system that have taken a little getting used to. Updating PMs or creating a PO, for example, can be difficult when you click off the screen to update a piece of that (check list, asset, or part) and then the whole thing that was being worked on is lost. Having discreet location differences for assets and stock rooms would be nice, too.
Reasons for choosing UpKeep
Low cost, low barrier to entry, and the ease of hitting the ground running (fast) is why we've gone with, and are going to continue with, UpKeep.
Response from UpKeep Technologies
Thank you so much for taking the time to leave us a review! We all LOVE your dinks! We're glad to hear our software is helping you and your team manage your assets and facility! Our team is always making improvements and adding new features to the application based on customer feedback. I've shared yours with our product manager. Feel free to visit our support page if you ever have any questions: https://www.onupkeep.com/customersupport/ Thanks again!
Replied April 2020