ZiiZii Order Entry
About ZiiZii Order Entry
ZiiZii Order Entry Pricing
Contact ZiiWare for pricing details
Starting price:
$4.00 per month
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for ZiiZii Order Entry
1 - 5 of 25 Reviews
Todd
Verified reviewer
Wholesale, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Great and Innovative Product and Superb Customer Service!
Excellent!
PROSEase of use and reliability! The ability to post pictures with products and the ability to post our newsletters!
CONSNothing so far...though I think there is a great opportunity to expand your technologies to compete with PickRight
Reason for choosing ZiiZii Order Entry
Ease of Use, accuracy and reliability!
Vendor Response
Thank you for your review. We're thrilled to hear that you're enjoying our product and that our customer service has been meeting your expectations. ZiiZii Order Entry has been designed with ease of use in mind and it's great to know that this is reflected in your experience. It is truly our pleasure to serve you and we hope that you'll continue to find ZiiZii Order Entry a valuable tool for your business. Thank you again for choosing ZiiZii!
Replied August 2022
Charles
Warehousing, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
SAS review of ZiiZii
The app is very user friendly and easy for customers to learn quickly and with very little training. The app is lightweight to install, works well and is very stable. The app has an in-program update catalog feature. The downloads for the catalog are fast considering the amount of data. The support teams associated with ZiiZii and Ziiware are always quick to engage. Their ability to react to issues is excellent.
CONSThe admin portal. This portal is used to help troubleshoot issues yet lacks search features. The portal need additional designs with admin support in mind.
Reason for choosing ZiiZii Order Entry
The ZiiZii product was far advanced compared to the Force Field 4 software
Reasons for switching to ZiiZii Order Entry
Cost and need to end Windows Mobile use (EOL)
Vendor Response
Thank you very much for your review. We've made it a priority to design ZiiZii so that anyone can use it without any training, so we're glad your customers have taken to it so quickly. Additionally, we're privileged to have a dedicated, in-house support staff willing to answer the phone at any hour. They love reading reviews like yours, so we'll make sure to pass this on. Thanks as well for the feedback about adding some additional search capabilities to the admin portal. This is actually something that we already have on our list to address in a future update so stay tuned for that.
Replied August 2019
Craig
Food & Beverages, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed June 2019
ZIIZII product review
Their response to our concerns and questions has been okay. Many times I would like to feel the urgency with a problem that I have.
PROSThe software was for the most part easy to learn and comprehend. Some features in the software have to be "turned on" which is inconvenient, but not difficult.
CONSI asked about specific features prior to purchase that I was told were built into the software. After purchase, I discovered that these were features they were working on or would suggest to their design team. That was disappointing.
Vendor Response
Thank you so much for your feedback, although I have to admit that I'm disappointed to hear that your experience with the ZiiZii solution has been so negative. Here at Ziiware, we consider providing an exceptional level of customer support to be an absolute priority so I would like to personally address your concerns to see where we may have dropped the ball in your case. I will be contacting you today to get additional details so that we can learn more about your personal experience and see what we can do to rebuild your trust.
Replied June 2019
Chris
Wholesale, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2019
ZiiZii Software
The ease of use is one of the most important things an administrator can look for in a software. A users ability to pick up the software within a very short time frame is a huge deal for our company. The product is very user friendly and accomplishes our daily tasks with ease. Support is excellent and has accomadated our needs when we need a little help.
CONSOn the IOS version the items ordered not showing on the same screen is the biggest compaint that I get. This is an recent update.
Reasons for switching to ZiiZii Order Entry
Customer Support dropped off and we could not get things fixed in a timely manner.
Vendor Response
Thank you for your review. We put a lot of effort into streamlining the app so that it's easy for anyone to jump in and start using it right away. I'm happy that your users have been able to experience this first hand. Regarding your feedback about the recent change to the location of the item order list in the ZiiZii iOS app, I will pass this along to our development team for review.
Replied July 2019
Doyle
Wholesale, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Ziiware Software
We were in a situation where our software and hardware was becoming antiquated in our industry so ZIiiZii solve this problem for us. I did not realize how much this has help in our sales until we had the following features. The software has up to date inventory on hand if device is updated before ordering. The software has a new items page that is automatically updated base off of when item is set up in our system. The software has a document page where I as an administrator can insert sales flyers.
PROSWhat I like most about the software is how easy it is to use. It has been kept simple for the most technically challenged person. I had customers tell me that they are not sure if they could order from the device but after just a few minutes of training they all tell me that they believe they will like the new ordering system.
CONSMy sales team did not like the last update for the IOS system I believe it was the 2.14.0 update. Basically you have a item page and a action page. The item page is used while ordering but to search or browse our catalog for an item you have to go to the action page. Before the update it was all on the same page.
Reason for choosing ZiiZii Order Entry
Simply the cost of the hardware to operate ZiiZii software.
Reasons for switching to ZiiZii Order Entry
We had software and hardware that was becoming antiquated.
Vendor Response
Thank you for your review. We're glad to hear your comment about the ease of use as this is a core principle at the heart of how ZiiZii was designed. We appreciate the feedback as well about the slight layout change in a recent update. This change was put in place to allow us to facilitate some future enhancements that we are working on. If you'd like to speak more about this, please feel free to reach out to our support team. Your satisfaction is very important to us.
Replied August 2019
