Zip Software

Zip Software

Find out more:

2

Recommendations

Find out more:

About Zip

Zip is a leading intake-to-procure solution and provides one place for any employee at an organization to initiate a purchase or vendor request. Each request is correctly routed for approval across procurement, finance, IT, data security, legal, and other teams, and Zip integrates into all major ERP and P2P solutions to create a PR or draft PO. Purchasing has become more decentralized than ever, especially for indirect procurement. It's important to have an intuitive, guided, zero-training-required experience for end-users to initiate requests with full visibility across all required approvals. Zip works with private and public companies, from startups to large enterprises, to help them manage their procurement flows with ease....

Zip Pricing

Free trial: 

Not Available

Free version: 

Not Available

Zip Reviews

Overall Rating

4.88

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 17 reviews

Carey Beth

Verified reviewer

Company size: 51-200 employees

Industry: Marketing and Advertising

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

August 2021

Zip is a one stop shop for all approvals

We’ve had a great experience with Zip. The solution was implemented and running in a month. Zip’s customer service has been outstanding, we meet consistently and they are available for collaboration anytime. Zip has been very receptive and fast with product feedback, they are always available when we need them to fix anything for us!

Pros

-Zip’s UI/UX is intuitive, clean, easy. Think the opposite of old ERP system. -It’s a no-code configuration, declarative design, highly configurable

Cons

I’m sure Zip is working on it, but: --More documentation --More options for notification configuration --More reporting functionality. The data is there and downloadable to a csv file but would love in platform configurable dashboards

Response from Zip

Thank you for your review!

Replied August 2021

Rebeca

Company size: 501-1,000 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

November 2022

A game changer!

Zip has enabled us to better track our procurement department's performance metrics, from cycle time for requests to how long each approver takes to review/approve a request. It has also allowed us to better communicate internally with our teams via the Zip request record. It also serves as a one-stop shop for any/all procurement-related functions, from submitting a simple purchase request to requesting a review from our legal/security teams. Overall, it has helped us centralize our procurement operations, giving each department clear visibility into what is going through our pipeline.

Pros

I love that Zip allows us to customize our approval workflows as much as possible - especially compared to other procurement systems. It is clear that the Zip team is on a mission to be the best in the market, and in my opinion, they are well on their way to being exactly that. Such a user-friendly platform has reduced our need to train our internal requesters on how to submit purchase requests, thus giving our procurement team more bandwidth to work on more important things. It has also enabled our internal approvers to maneuver through their reviews quickly and with ease. [SENSITIVE CONTENT], our customer success expert, has also been a pleasure to work with! She is always available to answer any/all questions promptly and has done an excellent job of keeping our teams connected via recurring sync sessions.

Cons

There aren't many things to mention here as far as dislikes. The only "dislikes" to mention are minor user interface issues, like not being able to open a request on a separate tab when viewing the complete list of pending approvals or not being able to customize the drop-down status list on certain approval steps (i.e. the only options as of now are to choose between "ready to start" "in progress" "waiting on vendor" and "blocked internally"). It would be nice to be able to add additional statuses like "approved with conditions" or "waiting on requester reply", etc).

Tareeq

Company size: 51-200 employees

Industry: Internet

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

July 2021

Zip gives us insight into our incomign spend

Its given us better insight into our spend, and its easy to use for our team members.

Pros

The simple to use UI, the virtual card system makes future purchases easy, and allows us to configure our spend approval hierarchy, with really configurable workflows.

Cons

Really needs a way to do change orders in the system and the reporting could be improved.

Cameron

Company size: 1,001-5,000 employees

Industry: Computer Software

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2022

Simplified and streamlined procurement at scale

We use Zip for all procurement requests, approvals, PO, invoicing and payments for the entire organization. We use it as a single point of entry for all requests and use dynamic intake to collect all the needed information regardless of the type or amount of spend then use the information gathered at intake to automatically create and route approvals to all the necessary stakeholders. Zip is our single source of truth for purchase requests, contracts, renewals, purchase orders, payments, etc. Pretty much everything procurement related.

Pros

*Logically and simply built; easy to modify and customize for your specific needs*Works well at any scope; startup to enterprise*Integrations with the systems our teams already use make it easy for various departments to interact with Zip*Provides a centralized intake for any procurement and business needs and requests*Employees love the simplicity of the intake, Slack integrations and knowing where to go for what they need*Dynamic intake makes it easy to collect the right information and generate the appropriate approval workflow automatically

Cons

*It's not immune to some of the minor challenges and bugs expected with any startup, but they're quick to identify and fix.

Anonymous

Company size: 1,001-5,000 employees

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

May 2021

Zip is a great solution for vendor approvals with a great user experience

My experience with Zip has been very positive. It solves a real problem around vendor approvals and compliance for me and my team.

Pros

Absolutely the user experience is far superior than that of any other enterprise software I’ve ever seen, especially in procurement. And the no-code configuration of Zip.

Cons

I wish Zip had more GRC integrations supported and more flexible reporting capabilities, but I know the team there is working on it.

Reasons for choosing Zip

Mostly because it had more features and flexibility we were looking for in our ideal set up.

Response from Zip

Thank you for your review!

Replied May 2021