Zip

RATING:

4.8

(29)

About Zip

Zip is the first and only unified intake-to-pay solution and provides one place for any employee at an organization to initiate a purchase or vendor request. Each request is correctly routed for approval across procurement, finance, IT, data security, legal, and other teams, and Zip integrates into all major ERP and P2P solutions to create a PR or draft PO. Purchasing has become more decentralized than ever, especially for indirect procurement. It's important to have an intuitive, guided, zero-training-required experience for end-users to initiate requests with full visibility across all required approvals. Zip works with private and public companies, from startups to large enterprises, to help them manage their procurement flows with ease.

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Zip Pricing

Free trial: 

Not Available

Free version: 

Not Available

Zip Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Zip

1 - 5 of 29 Reviews

User Profile

Jennifer

Verified reviewer

Marketing and Advertising, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Do you want to manage purchases/cost? Start here!

It's been a great tool, especially being new to procurement. I have seen what no procurement process can do, not only first hand but done research into how companies manage procurement. If they would invest in visualization, managing purchases rather than not having budget, after spending, companies would be more profitable, and retain employees.

PROS

While I am fairly new to Procurement, I am not new to using tools/software. It is an easy tool to learn/keeps your purchases flowing with visibility across the purchase. You can taper the workflow easily if/when there is change in the organization/types of purchases. The support team is amazing, they do not delay if you have any issues. More importantly, they welcome feedback on improvements and implement them.

CONS

They have a few bugs here/there (nothing that stops the flow). Limited reporting and would like more information on CSV files.

Danielle

Health, Wellness and Fitness, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Zip is a Game Changer!

Zip has been a great tool and resource for our company. The customer support team has been very responsive and helpful every step of the way from implementation, to go-live, and sustainment. Their Admin training is helpful in ensuring companies are equipped with the right knowledge to maintain the system on their own.

PROS

Zip is easy to configure and customize conditions that fit your company needs. The workflow visibility is very helpful so everyone can see status of a request and what steps are remaining. Zip also makes vendor onboarding easy and has helped transform this manual process into a seamless electronic experience for our supply base.

CONS

Downloading invoice data is helpful, however Zip does not have the ability to pre-set report conditions for recurring data review. They have this feature on the request side, and I would love for this expanded capability to be available on the invoice side as well.

Reason for choosing Zip

Zip was the better value and offered better customization to fit my company needs.

User Profile

Francene

Verified reviewer

Computer Software, 1,001-5,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2023

Zip makes my Procurement life hassle-free

It benefits our Procurement Team by saving time and streamlining processes. Overall my experience with Zip has been positive and less stressful.

PROS

It's user-friendly interface, simplicity in data collection and efficiency in streamlining various processes related to procurement or form submissions.

CONS

The potential limitations in handling complex procurement needs and issues related to customization options or integrations.

Reasons for switching to Zip

Coupa is primarily a comprehensive spend management platform where as Zip Intake focuses on streamlined data collection and form submissions. Hence, making procurement life easier.

Karen

Marketing and Advertising, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Easy & Effective

The support team is amazing and super responsive. The product/engineering team takes all requests into consideration and the tool has improved drastically from 2yrs ago when we started.

PROS

The tool is easy to manage and set up and more importantly modify workflows on the fly. It offers all of the main features any procurement management tool offers. Internal adoption was simple and the visual representation of where a request is at improved the internal understand of procurement.

CONS

The reporting functionality is the area the tools needs improvement.

Reasons for switching to Zip

Zip focused on procurement while at the time DocuSign CLM did not

Chanie

Computer Software, 1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Best procurement tool, easiest setup

PROS

The product gives visibility to our users and everyone involved in the procurement process, allowing procurement to focus on adding value vs pushing paper.

CONS

Zip is so customizable that whenever we saw something we didn't like, the Zip team helped us solution. Their product team pushes out improvements weekly.

Reason for choosing Zip

Faster setup, more modern functionality.

Reasons for switching to Zip

Zip provides a full solution for the procurement process. Airbase provides accounting approval and was more suitable for smaller companies.