About Zip

Zip is a leading intake-to-procure solution and provides one place for any employee at an organization to initiate a purchase or vendor request. Each request is correctly routed for approval across procurement, finance, IT, data security, legal, and other teams, and Zip integrates into all major ERP and P2P solutions to create a PR or draft PO. Purchasing has become more decentralized than ever, especially for indirect procurement. It's important to have an intuitive, guided, zero-training-required experience for end-users to initiate requests with full visibility across all required approvals. Zip works with private and public companies, from startups to large enterprises, to help them manage their procurement flows with ease....

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Zip User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

4.5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 11 reviews

Carey Beth

CM Group

Verified reviewer

Company size: 51-200 employees

Industry: Marketing and Advertising

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed August 2021

Zip is a one stop shop for all approvals

We’ve had a great experience with Zip. The solution was implemented and running in a month. Zip’s customer service has been outstanding, we meet consistently and they are available for collaboration anytime. Zip has been very receptive and fast with product feedback, they are always available when we need them to fix anything for us!

Pros

-Zip’s UI/UX is intuitive, clean, easy. Think the opposite of old ERP system. -It’s a no-code configuration, declarative design, highly configurable

Cons

I’m sure Zip is working on it, but: --More documentation --More options for notification configuration --More reporting functionality. The data is there and downloadable to a csv file but would love in platform configurable dashboards

Response from Zip

Thank you for your review!

Replied August 2021

Karen

CM Group

Verified reviewer

Company size: 501-1,000 employees

Industry: Computer Software

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4

Reviewed July 2021

Zip is an easy tool for any Procurement Team to improve their processes

Zip has been wonderful from the start with a launch in under a month. The support from Zip is quick and they really listen to recommendations on ways to improve the tool. I now have a place to easily manage vendors and PRs with visibility across my entire organization.

Pros

The UI is easily one of the best things about Zip. The ability to update or modify workflows without being an engineer makes Zip standout from other solutions. Visibility for all departments/approvers has been invaluable.

Cons

More robust reporting functionality is needed. The data is there and downloadable to a csv file but I would love for the tool to create visually appealing reports for my executive team. I know that the Zip team is working on improvements for reports already.

Reasons for choosing Zip

Flexibility and easy of use of the tool (without needing technical support) and overall value against the cost of the tool.

Reasons for switching to Zip

Zip had a focus on the buy side of contracts and the PR process in a more robust manner

Response from Zip

Thank you for the review!

Replied July 2021

Tareeq

Nylas

Verified reviewer

Company size: 51-200 employees

Industry: Internet

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

3

Customer support

5

Functionality

4

Reviewed July 2021

Zip gives us insight into our incomign spend

Its given us better insight into our spend, and its easy to use for our team members.

Pros

The simple to use UI, the virtual card system makes future purchases easy, and allows us to configure our spend approval hierarchy, with really configurable workflows.

Cons

Really needs a way to do change orders in the system and the reporting could be improved.

Anonymous

Verified reviewer

Company size: 201-500 employees

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed June 2021

We route our upstream procurement processes through Zip.

I love working with Zip. The team is extremely responsive to my needs, and the solution is easily configurable by my team without much help/IT assistance.

Pros

I love Zips slack integration and UI. I also love the flexibility of the workflow solution.

Cons

There aren’t enough contingent worker and invoicing capabilities.

Reasons for switching to Zip

Zip is much more flexible and has more integrations.

Response from Zip

Thank you for the review!

Replied June 2021

Anonymous

Verified reviewer

Company size: 1,001-5,000 employees

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

4

Customer support

5

Functionality

4

Reviewed May 2021

Zip is a great solution for vendor approvals with a great user experience

My experience with Zip has been very positive. It solves a real problem around vendor approvals and compliance for me and my team.

Pros

Absolutely the user experience is far superior than that of any other enterprise software I’ve ever seen, especially in procurement. And the no-code configuration of Zip.

Cons

I wish Zip had more GRC integrations supported and more flexible reporting capabilities, but I know the team there is working on it.

Reasons for choosing Zip

Mostly because it had more features and flexibility we were looking for in our ideal set up.

Response from Zip

Thank you for your review!

Replied May 2021

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