All GoTo Webinar Reviews
1-25 of 2,047 Reviews
Sort by
Kyle
Real Estate, 1,001 - 5,000 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed November 2020
excellent way to deliver live webinars online
Yogendra
Verified reviewer
Information Technology and Services, 201-500 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Very good software for hosting Webinars or Presentations for larger audiance
This is a great software even for large organizations. We all love it.
PROS1. Our company uses GotoWebinar for hosting quarterly update calls and all hands meetings 2. It is a slick application that has useful features such as muting or unmuting all or few. 3. Attendees can virtually raise hands in the app by pressing a button when they are muted by organizer and when they want to speak. 4. Users can send private messages to one another or can send group messages or broadcast messages to everyone. 5. It has screen sharing and Video camera option too. 6. It has lot of toll free and local numbers from almost all of the countries to dial in 7. Phone app is equally great to dial in and has a calling ability as well. 8. No need of hosting this software in local premises. It is available as a software service.
CONSI have no complaints about this software.
Reasons for switching to GoTo Webinar
Skype was hosted on a local server in our premises. Upgrade and maintenance was a problem and also calls used to drop more often during the meeting.
Claire
Online Media, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2023
A Comprehensive and Convenient Webinar Platform
GoTo Webinar is an excellent webinar platform for businesses of any size. It provides a comprehensive suite of features that make hosting and attending webinars simple and efficient. The platform is user-friendly and allows for easy remote connection with audiences.
PROSGoTo Webinar makes hosting and attending webinars a breeze! The platform is easy to use and provides all the tools needed to create a professional and engaging webinar. The features are comprehensive and make connecting with remote audiences a snap.
CONSGoTo Webinar can be pricey for organizations with limited budgets. The subscription tiers can add up quickly and the lack of an entry-level option can make it difficult for newer organizations to get started.
Reasons for switching to GoTo Webinar
GoTo Webinar is the perfect choice for businesses looking for a comprehensive and sophisticated webinar platform. It provides more features than its competitors and is simpler to use. It also offers a wide range of subscription tiers so businesses can find the perfect fit for their needs.
Kat
Hospitality, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
4
VALUE FOR MONEY
2
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed April 2020
Utterly Disappointed and Let Down By GoToWebinar
user friendly, like the analytics and reporting
CONSGoToWebinar has let us down time and time again when calling into the customer service line. We receive information that ends up being incorrect. Previous experiences include video recordings lot playing and recordings disappearing. The most recent and most upsetting, particularly in the times we are in, is with a webinar we hosted on the CARES Act yesterday (Wed). We had almost 1,500 registrants. My team called in on Monday to verify our package and limit we have available to specifically avoid people not being able to get into such an important webinar. We were told we had a limit of 5,000 attendees. That was specifically asked. We reassured our Board and Executive team with this info, which we trusted since it came straight from the source. Day of the webinar, we had a max of 501 and several hundred people were unable to join. Finally speaking with a friendly rep today I learned that we were misinformed by the GoToWebinar representative on Monday and that since it shows the max attendee number on the general pricing page online GoToWebinar chooses not to take responsibility. This is so disappointing how little care is shown, as mentioned, particularly in these times. Folks livelihoods are in the mix and all GoToWebinar can say is "Sorry, info is on our website". Where is customer service and trying to mitigate a situation? We will have to look elsewhere for another product as we cannot continue to support a company with so little regard for people in need of help.
Reason for choosing GoTo Webinar
We will be looking at zoom meetings and other platforms to transfer our business.
Atsou
Verified reviewer
Business Supplies and Equipment, 2-10 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed January 2024
Webinar sheduling sofware
This software is nice and gives a free time to try the software qualities.
PROSGo to Webinar is one of the kind of softwares i can advise someone to use for videoconferencing or online meetings. It works well and it is possible to use the video and share screen with other users in the meeting.
CONSIt is a nice software . everything is well on it.
John
Marketing and Advertising, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Video conferencing app review
Since I used this application during the Corona pandemic, I have been using it with my team members in meetings, training, discussions, and everything else online.
PROSThe go to webinar application offers many advantages to users, including that we can conduct online seminars, discussion sessions, and ask questions. It is also characterized by ease of use and a simple, clear interface.
CONSIt has not been updated for a month, but the company developing the application issued a statement that it will be updated in the next few days
Joey
Mechanical or Industrial Engineering, 11-50 employees
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2019
Webinar Hosting Made Easy
The software was easy to learn and the user interface is intuitive. Features were easily accessible and icons were self explanatory to any person who grew up in the age of smart phones and the internet. I was able to launch the webinar without any prior training and hosted my very first webinar ever without a hitch. GoTo Webinar has the ability to keep track of attendees' engagement, record presentations, poll the audience, generate analytics, switch between presenters and speakers/ panelists seamlessly. The platform is also nice because attendees can join the webinar without downloading software, they just simply click on a link that can be emailed through an automated system or a traditional URL. We had attendees on mobile devices, tablets (ipads), etc. so it's a pretty versatile platform.
CONSSome features can only be unlocked by increasing the membership tier. The basic subscription is already pretty pricey and does not have access to many of the "premium" features such as embedded videos and maximum number of attendees and available registration slots.
Reason for choosing GoTo Webinar
Features available for the cost of membership. My company already had an existing account with GoTo Meeting, so we were able to get a bundle deal with GoTo Meeting and GoTo Webinar.
Charlotte
Staffing and Recruiting, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed February 2020
Perfect Solution for Collaboration on and off network
Overall this tool allows us to reach a greater audience with ease and we have had a lot of success with people logging in from home or at the office to tune in. I like the ease of use and the results we have had!
PROSI think that the ability to use GoToWebinar both on and off network is great because we host weekly training sessions across the nation for people at home or at various companies. We haven't had any connection issues and the interface is intuitive and user friendly. Pulling reports on attendees or viewing how many people are registered are a breeze with the option to pull .csv or .xls. You can easily share screen, see the attendee view, add in polls, chat function for questions, etc. I like that all webinars are recorded and you can share them out afterwards. The ability to schedule/change/cancel reoccurring webinars is nice too! Easy to figure out without a user guide which is a plus!
CONSWhen you pull reports for for attendees you aren't able to pull by parameters, it is just a set report. For example, we have a recorded webinar that we send out to people and weekly I need to view for new applicants - I would like to pull the report based on specific dates but I can only pull the report as is (a giant list of everyone that has ever viewed the webinar). For my purposes its only a minor inconvenience but more capability in this area could provide more insights.
Reason for choosing GoTo Webinar
If a user did not have skype they would not be able to attend the webinar as easily. This would have been a barrier to trainings that we want to be available to everyone!
Kate
Verified reviewer
Financial Services, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2020
Good for hosting webinars and training
It’s among the best webinar and virtual meeting software platforms. I recommend it and will keep using it unless another platform can do the same thing for a lower price.
PROSGoToWebinar is easy to use from the get-go, the learning curve is very short. It makes setting up a webinar very simple and you can share events in a variety of ways. That makes it easy to get the word out about your events and it integrates nicely with other products, like Pardot and website platforms.
CONSSometimes it’s confusing to know what level of service you have, and it’s not always clear if a feature is included in your subscription or not. It would be nice if they took excluded features out (based on your service agreement) or made it clear what’s included in you subscription and what’s not when you’re setting up an event. We also have multiple people using a corporate account and the notifications get out of control sometimes.
Reason for choosing GoTo Webinar
It integrates with our phone system very easily which uses GoToMeeting
Reasons for switching to GoTo Webinar
Needed additional features, like join by computer audio and
Ganapathy
Verified reviewer
Paper & Forest Products, 51-200 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed July 2020
GoToWebinar: User review
I attend/host both professional and personal webinars (e.g. business conferences & family reunions) using this software and I have yet to be disappointed by poor performance.
PROSThis is both a secure & efficient software to reach a vast audience anywhere in the world especially in the COVID-19 times that we currently live in. I love the high quality of both audio & video using this software every time I attend a webinar.
CONSSome users have mentioned that it works better with some Internet browsers than others but I have at least 3 different browsers on my Windows 10 laptop and they all work just fine with this software. Perhaps it is specific to a Windows 7 or Mac issue?
Reasons for switching to GoTo Webinar
Skype for Business is unpredictable when it comes to quick connectivity while joining a conference. It becomes much slower when the video is initialized.
Ashwinkumar
Verified reviewer
Mechanical or Industrial Engineering, 501-1,000 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed December 2022
best in class webinar app
fine , fantastic and satisfactory in all sense. I would industry uses to give a try and the audio video options will leave you wanting for more. It has a seamless and friendly functionality to most needs for online webinars
PROSautomated webinar is a great function for people joining across departments ; also on demand webinars is an icing on the cake and are functional features to relay upon. Makes scheduling a primary app to be used for. I would goto this app ever
CONSit lacks unique contact list, in some cases this is a troublesome job, but otherwise rest for me and a multi-tasker for me is all ok
Reasons for switching to GoTo Webinar
overall features of zoom and management decision based on the various queries and concern raised by teams from time to time
Craige Hardel
Verified reviewer
Market Research, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2019
Good flexible solution
does the job for us although the pricing could be a bit more convenient Also it would be nice if we didn't have to download a software for most to jump on our webinars
PROSWorks well and doesn't crash unlike others. They've been around for a while and compared to the others they're quite quality
CONSPrice point. Although we started using it but it would be nice if they offered a cheaper tier We pay for it but they may get competition soon
Reason for choosing GoTo Webinar
Seemed more thorough and complete despite not having the sexiest ui
Kira
Marketing and Advertising, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed July 2022
Good Webinar platform!
Overall this is a good webinar, conference, and virtual classroom tool. My experience was positive and although the price wasn't ideal I am satisfied with the value for money.
PROSI love the teaching and training features like virtual classroom, Q&A, and polling. I like the webinar templates and scheduling feature. The control settings are useful. The audio and video are both high quality and reliable, I don't worry about miscommunication. Easily integrated with other products. It's great for presentations and includes screen sharing!
CONSThere are no free versions and the cheapest plan only allows for 100 attendees. One of the more frustrating cons is that for a participant to share video they must be added as a host. I have also experienced issues when using the scheduling feature at times.
Reason for choosing GoTo Webinar
My positive experience with other GoTo products
Reasons for switching to GoTo Webinar
Zoom did not meet our needs
BHAVIK
Financial Services, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed February 2021
Great Tool to conduct online Webinars
My overall experience with GoToWebinar has been really satisfactory and it has been a good experience. The audio and video quality is good and the provided controls is also very useful. Some issues with mobile apps can be resolved and the overall sign in process can be improved.
PROSThe thing I liked the most about GoToWebinar is the audience monitoring. It helps in strict moderating of webinar audience and provides wide range of services to monitor and moderate audience. Also, the availability on all major platforms is a real plus.
CONSThe thing I like the least about GoToWebinar is the settings panel. Settings panel in GoToWebinar is really complex and sometimes it includes lot of efforts in finding the required settings.
Anonymous
1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2019
Best Webinar Hosting Tool
I have been using GoToWebinar from the past 2 years and 5 months as the results-driven extraordinary when it seems after the webinar host. We nearly run 5-10 webinars per months both internal and external upon different technologies related, event s related, social awareness related as we can see our business growth with an outstanding performance each quarter with the help of GoToWebinar Tool. We can even schedule a webinar and after hosting it, we can even have a recording of it and can also rerecord if it'ds needed multiple times. GoToWebinar Tool do have an inbuilt dashboard and analytics which we help us in generating reports upon various features like Attendees Count, Registrants, Their sources of joining a webinar and lot more analytics and reports that we can generate with the help of GoToWebinar Tool :)
PROSThe most I like in GoToWebinar Tool is: 1. We can host webinars easily with a single click 2. We can also have automated templates which we can send it to all registrants 3. We can also send reminder emails to all registrants and attendees 4. We can track individual webinar analytics and can generate reports based on that 5. We can also do the practice (Dry run) before going live with the webinar so as to check the webinar goes smoothly 6. We can record the live webinar and can have a copy of it stored in webinar dashboard in this GoToWebinar Tool 7. We can re-record hosted webinar if in case there are any necessary changes that can be implemented
CONSThere are no cons about GoToWebinar Tool at present as I'm totally satisfied with it completely :)
Anonymous
51-200 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
FUNCTIONALITY
4
Reviewed November 2018
Webinar - tool which is not user-friendly all the time.
- We can invite more people to join a live webinar before start the meeting. - It is vet easy to connect to webinar meeting. With a few simple clicks from an email we can connect to meeting without any interference and hurdles in between. - With the good speed of internet connection you can have a video with good call quality and clear vision. - You can record the session too for future use and train more people with the same recording without repeating those things twice. - Good software to conduct remote meetings with geographically distant colleagues. - We can share screen too, so that other people will get more idea about what we want them to understand. - You can transfer the rights of sharing of the screen too. - you can submit the feedback after end of meeting for better improvements.
CONS- This platform stuck and freeze more often compare to other remote meeting tools. - If you do not have an accurate internet connection, then there is no use of this tool. - The incident had happened to us that we were around 10 people in a meeting and not a single person was able to hear another person’s voice. Even after login and logout several times in tool. At last we had to switch that meets on another tool. - We have to wait outside the main meeting page if the organizer is late.
Wambui
Verified reviewer
Civic & Social Organization, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2023
Simplicity at the very best. GoTo Webinar is very ideal for online events.
The experience has been super amazing just to say the least. We found a safe and reliable virtual room where we can always go to when facilitating our online events and webinars. It makes it easy for us to host public awareness campaigns virtually to educate and talk to the public about issues concerning hygiene and sanitation.
PROSWe appreciate GoTo Webinar a lot in our organization for the excellent services it offers us when facilitating online events and webinars. It is easy to use and we have never struggled to host and attend events with it. We also appreciate how it allows us to have lively events by making it easy for us to interact and engage with the audience. Plus GoTo Webinar is very good at giving information and conversations the security and privacy required to meet our security compliance guidelines.
CONSGoTo Webinar has a been a key and very reliable solution for us and all i have seen with it is pure class. Nothing to complain at all.
Justinas
Construction, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2023
Very useful tool with fast support team and more..
This platform, which is excellent for one-on-one meetings and webinars, comes highly recommended. It's simple to use and performs admirably on all gadgets. Even the least technically savvy folks quickly pick up how to use it. Additionally, Clickmeeting offers excellent technical support. All errors are quickly fixed, and we are informed as customers of any unfavorable occurrences.
PROSIt provides all the functions you require, is well-designed, and is intuitive. I also value their assistance and the range of manuals they provide because they make online sessions more formal.
CONSThis platform, which is excellent for one-on-one meetings and webinars, comes highly recommended.
Reasons for switching to GoTo Webinar
this better platform
Timothy
Verified reviewer
Financial Services, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
4
Reviewed November 2022
GoTo Webinar is Unmatched, the Leader!
I use it for meetings and training for my agents, I like GoTo Webinar as I’m able to share my screens when am training online and it’s easy for my agents to learn as the watch what I’m training. Recording feature is a brilliant idea especially when you wan to keep records or share with those colleagues or friends who didn’t make it to join the meeting, this helps make sure no one misses on anything. It can accommodate a large number of attendees unlike some competitors. It’s user friendly and self explanatory, no need for training, language used is clear for Al to comprehend. Customer services is prompt and dedicated to offer any assistance and to leave you satisfied. Great quality audio and video. We’re able to schedule many Webinars at the same time and it’s unlimited per month. Chat box option helps those who don’t wish to talk air their views on the chat space where everyone else can read.
CONSIt’s brilliant, reliable. Efficient and effective. No challenges experienced, try it and you’ll like it
Ravinder
Verified reviewer
Legal Services, 501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2020
A reliable tool to deliver live webinars and trainings
We use it for training, remote team meetings, conference calls, and deliverable presentation to our clients.
PROSGoToWebinar is one of the most widely used tools for live webinars, to deliver online training, product demos, live streams, and online meetings. It is easy to use and has a simple and intuitive user interface. It works via an app or can be directly accessed via a web browser without downloading any app. Multistreaming, option to enable/disable microphone of the audiences, meeting recording, screen presentation, noise reduction, and voice clarity are some of the features I really like. These features play a vital role when you have to deliver training to a huge audience. GoToWebinar Mobile app is really helpful in scenarios where your traveling and you need to attend training. Voice clarity is excellent.
CONSGoToWebinar is a reliable tool and I didn’t find any limitations. You would observe some lag in a video presentation if you are on a slow internet connection.
Reason for choosing GoTo Webinar
Based on prior feedback from other users, we did a product demo and we got the features we wanted at the right price. We have happy with the product so far and recommend it to everyone.
keith
Verified reviewer
Financial Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2023
My go to videoconferencing tool
I love how it’s easy to download and use. The video and audio quality is HD, very audible and clear. Very easy to switch between desktop and mobile app. GoTo Webinar is very suitable for holding conferences and online courses for large groups as it’s able to accommodate large numbers, and also at the end of the training asks for polls and comments which are very handy to know about the engagement, where to improve etc. Fairly priced. Customized registration forms is very effective. The panelist is able to engage the audience with questions, also mute the audience to make sure there is conducive environment for the meeting. The audience who wish to speak are able to raise the hands up to be unmuted
CONSBrilliant tool. I highly recommended to all formal and informal users
Stanley
Museums and Institutions, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed November 2023
GoTo Webinar is a pioneer for virtual events.
We use GoTo Webinar as a virtual platform to educate people on matters museum conservations through community awareness campaigns as well as to run webinar marketing to attract more tourists to visit us from both local and international.
PROSThe main reason we find GoTo Webinar more useful to us is that it allows to host larger number of audiences for our online events and this allows us to reach out to more people at a go. It makes online events more interesting by allowing the audience and the hosts to engage and interact freely using features like raise hand, chatting and others. Another unique thing about GoTo Webinar is how it allows an event to have more than one presenter at a go.
CONSAm more than happy with GoTo Webinar and its features and am having a good time and experience using it. No dislikes.
Martin
Verified reviewer
Airlines/Aviation, 1,001-5,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed November 2023
Happy and Contended User for over 4 years
Audience polling and Q& A feature is the best, especially when you are looking for feedback after an online meeting or training session. The CRM intergrations and reporting and analytics tools helps us in engaging the clients more to know more about them and areas that needs improvement to serve them better. No set up fee is so thoughtful, I appreciate that. Audio’s quality is high. Its compatible with most browsers eg chrome firefox, safari etc. Easy to download, siwtch between desktop and mobile app. The form registration process is smooth and am able customize registration pages without a problem. Accomodated a large number of participants without lagging or having bad quality video and audio. Session recording is very good and easy to share
CONSNone, I am a happy user and have reccomended GoTo Webinar to a couple of guys who are also happy with the tool
Jimmy
Verified reviewer
Food & Beverages, 10,000+ employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
FUNCTIONALITY
5
Reviewed December 2022
GoTo Webinar Review, The Best Ever!
I’m out of words to describe my awesome experience. I am glad am one of many users who are beneficiaries of GoTo Webinar.
PROSIt’s easy to download and install. Video quality is in HD, very clear and audible. It holds large group of participants, very effective for conference and online training. After an online webinar or conference there’s a polls provision where the participants can leave comments. Attendance at meetings can be recorded. Very easy to schedule and join meetings, literally takes seconds. GoTo Webinar is compatible with all devices, smartphones, tablets etc hence also accessibility can be from any location provided there is network connectivity. It has a recording feature where we can store the recordings for future reference.
CONSPricing is a bit on a higher side but this is atleast compensated with the many brilliant features.
Katie
Food & Beverages, 51-200 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
GoTo Webinar is Helpful
GoToMeeting is a great platform for businesses who like to keep their employees and the public informed through meetings.
PROSEasy to use platform. I've been able to organize conferences and meetings utilizing their comprehensive platform. One feature that's particularly beneficial is the recording feature. Since I'm able to record every meeting and webinar, I don't have to take notes.
CONSIt'd be cool if I could pre record webinars so people can watch and interact on their own time.