Paubox Email Suite vs SMTP2GO

RATING:

5.0

(29)

Paubox Email Suite has 29 reviews and a rating of 4.97 / 5 stars vs SMTP2GO which has 158 reviews and a rating of 4.89 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
5.0 (29)
4.9 (158)
Ease-of-Use
5 / 5
5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
May 4, 2021
November 15, 2023
Pros/Cons
  • Pros

  • The set-up team was wonderful and continued that support through out the entire process from start to finish. We still have wonderful customer service reps.
  • The customer service was excellent during my free trial and the instructions for set-up were easy to follow, even with limited tech knowledge.
  • Cons

  • The primary downside was the cost associated with the email encryption service. It was too expensive for me as a single account user.
  • I refer other businesses to Paubox and they have to leave a message or complete the contact us on the website, then someone calls them back.
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  • Pros

  • Support team are very helpful. Several packages are available for everyone and you always upgrade/downgrade if you wish.
  • The ease to handle bounces/softbounces. Their strick police about the quality of their users.
  • Cons

  • I never had any problems so far. Except for one time when we had a few infected users sending bulk emails to invalid recipients and got us blocked.
  • Sometimes the emails goes to spam. I have no control over that.
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Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos