Black Duck vs SmartDraw

RATING:

4.2

(29)

Black Duck has 29 reviews and a rating of 4.21 / 5 stars vs SmartDraw which has 112 reviews and a rating of 4.08 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (29)
4.1 (112)
Ease-of-Use
3.5 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
August 27, 2021
October 16, 2023
Pros/Cons
  • Pros

  • It is easy to interface with other services such as ticketing systems and the like. It is easy to get additional information about identified vulnerabilities.
  • It is very easy to use and integrate with the current continuous integration infrastructure. It is adding new features frequently to improve usability.
  • Cons

  • There's no history of comments or changes. Updates made to one version of a project are not easily available to other versions, or to other projects that use the same components.
  • Upgrading it is a major pain / undertaking. Each time we need to upgrade the system we have to do the equivalent of installing it from scratch.
Read all user reviews
  • Pros

  • Easy to navigate and ease of use. It took me a few clicks and I was able to find all kinds of things I needed to work on my projects.
  • I' using SmartDraw for many years and my opinion is the same :An inexpensive but fantastic software for both network diagrams and any other business and other needs.
  • Cons

  • I use Firefox 88.0 (64-bit) on a MacBook Pro under OS Big Sur 11.0.1, I have reported the problem to both Firefox and SmartDraw.
  • Difficult to understand and use. After an hour I was defeated in my design and just gave up.
Read all user reviews
Pricing Range
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$
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos