# Best Service Desk Software - 2026 Reviews & Pricing > Find the best Service Desk Software for your organization. Compare top Service Desk Software systems with customer reviews, pricing, and free demos. Source: https://www.softwareadvice.com/service-desk --- [Home](https://www.softwareadvice.com/) / Service Desk Software Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. # Best Service Desk Software of 2026 Updated June 13, 2026 On this page 1. Popular Comparisons 2. Related Software Filter products 130 results ### Compare Products Showing 1 - 25 of 130 products #### Company Size - Self-Employed - 2-10 - 11-50 - 51-200 - 201-500 - 501-1000 - 1000+ #### Pricing Options - $$$$$ - $$$$$ - $$$$$ - $$$$$ - $$$$$ ### Compare Products Sort by **Recommendations**: Sorts listings by the number of recommendations our advisors have made over the past 30 days. Our advisors assess buyers’ needs for free and only recommend products that meet buyers’ needs. Vendors pay Software Advice for these referrals. **Reviews**: Sorts listings by the number of user reviews we have published, greatest to least. **Average Rating**: Sorts listings by overall star rating based on user reviews, highest to lowest. **Alphabetically (A-Z)**: Sorts listings by product name from A to Z. [NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/) NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. ​ The NinjaOne Unified IT Operations Platf...[Read more about NinjaOne](https://www.softwareadvice.com/remote-support/ninjarmm-profile/) **4.7** ([293 reviews](https://www.softwareadvice.com/remote-support/ninjarmm-profile/reviews/)) **10** recommendations Free trial Free version Integrations Integrations Slack Zendesk Suite +32 more +31 more +30 more NinjaOne's Best Rated Features 5.0Device Management See All NinjaOne's Worst Rated Features 4.13Access Controls/Permissions See All [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge b...[Read more about Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** ([4080 reviews](https://www.softwareadvice.com/product/26892-Zendesk/reviews/)) **8** recommendations Free trial Free version Integrations Integrations Slack Trello +205 more +204 more +203 more Zendesk Suite's Best Rated Features 4.76Customer History See All Zendesk Suite's Worst Rated Features 3.71Contract/License Management See All [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT opera...[Read more about Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) **4.5** ([731 reviews](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/)) **7** recommendations Free trial Free version Integrations Integrations Slack Dropbox Business +51 more +50 more +49 more Freshservice's Best Rated Features 4.94Single Sign On See All Freshservice's Worst Rated Features 3.25Collaboration Tools See All [SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT service delivery....[Read more about SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) **4.5** ([519 reviews](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/reviews/)) **4** recommendations Free trial Free version Integrations Integrations Slack Trello +34 more +33 more +32 more SysAid's Best Rated Features 4.89Knowledge Management See All SysAid's Worst Rated Features 3.77Mobile Access See All [ChangeGear](https://www.softwareadvice.com/it-service/changegear-profile/) ChangeGear is a premier IT Service Management solution. ChangeGear delivers a comprehensive platform for enterprise with innov...[Read more about ChangeGear](https://www.softwareadvice.com/it-service/changegear-profile/) **4.0** ([51 reviews](https://www.softwareadvice.com/it-service/changegear-profile/reviews/)) **4** recommendations Free trial Free version Integrations Integrations Jira Microsoft SharePoint +3 more +2 more +1 more [Atera](https://www.softwareadvice.com/help-desk/atera-profile/) Atera is an agentic AI platform that assists with IT management, ticketing, and more. It offers IT teams and MSPs a digital work...[Read more about Atera](https://www.softwareadvice.com/help-desk/atera-profile/) **4.5** ([449 reviews](https://www.softwareadvice.com/help-desk/atera-profile/reviews/)) **2** recommendations Free trial Free version Integrations Integrations TeamViewer ONE QuickBooks Online +19 more +18 more +17 more Atera's Best Rated Features 5.0Problem Management See All Atera's Worst Rated Features 3.0Backup and Recovery See All [Milvus](https://www.softwareadvice.com/it-management/milvus-profile/) Milvus is an intelligent IT management solution designed to increase productivity for helpdesk teams. It is available in Portugu...[Read more about Milvus](https://www.softwareadvice.com/it-management/milvus-profile/) **4.8** ([298 reviews](https://www.softwareadvice.com/it-management/milvus-profile/#reviews)) Free trial Free version Integrations Integrations WhatsApp +0 more +0 more +0 more Milvus's Best Rated Features 4.95IT Asset Tracking See All Milvus's Worst Rated Features 4.15Project Management See All [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. St...[Read more about LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) **4.7** ([1787 reviews](https://www.softwareadvice.com/crm/liveagent-profile/reviews/)) Free trial Free version Integrations Integrations PayPal Slack +105 more +104 more +103 more LiveAgent's Best Rated Features 5.0Routing See All LiveAgent's Worst Rated Features 3.75Mobile App See All [Desk Manager](https://www.softwareadvice.com/itsm/desk-manager-profile/) Desk Manager is an enterprise service management (ESM) software that helps customer service businesses manage tickets, projects,...[Read more about Desk Manager](https://www.softwareadvice.com/itsm/desk-manager-profile/) **4.8** ([106 reviews](https://www.softwareadvice.com/itsm/desk-manager-profile/reviews/)) Free trial Free version Integrations Integrations WhatsApp Microsoft Teams +8 more +7 more +6 more Desk Manager's Best Rated Features 4.80Workflow Management See All Desk Manager's Worst Rated Features 4.34Reporting & Statistics See All [Device42](https://www.softwareadvice.com/network-access-control/device42-profile/) Device42 is an asset management solution that enables IT administrators to track hardware, software, devices and networks. The k...[Read more about Device42](https://www.softwareadvice.com/network-access-control/device42-profile/) **4.8** ([64 reviews](https://www.softwareadvice.com/network-access-control/device42-profile/reviews/)) Free trial Free version Integrations Integrations Jira Zendesk Suite +5 more +4 more +3 more Device42's Best Rated Features 5.0Asset Tracking See All Device42's Worst Rated Features 4.63Configuration Management See All [Re:amaze](https://www.softwareadvice.com/service-desk/reamaze-profile/) Reamaze is a cloud-based help desk and customer messaging solution that helps businesses support, engage and convert customers u...[Read more about Re:amaze](https://www.softwareadvice.com/service-desk/reamaze-profile/) **4.8** ([53 reviews](https://www.softwareadvice.com/service-desk/reamaze-profile/reviews/)) Free trial Free version Integrations Integrations Slack Mailchimp +15 more +14 more +13 more [BOSSDesk](https://www.softwareadvice.com/help-desk/boss-support-central-profile/) BOSSDesk ITSM Help Desk Ticketing System on the Cloud and On Premise Turning ticket management into an exceptional customer exp...[Read more about BOSSDesk](https://www.softwareadvice.com/help-desk/boss-support-central-profile/) **4.7** ([140 reviews](https://www.softwareadvice.com/help-desk/boss-support-central-profile/reviews/)) Free trial Free version Integrations Integrations TeamViewer ONE Zapier +2 more +1 more +0 more BOSSDesk's Best Rated Features 4.83Help Desk Management See All BOSSDesk's Worst Rated Features 4.0Automated Routing See All [Milldesk](https://www.softwareadvice.com/help-desk/milldesk-profile/) Milldesk is an IT help desk and service management platform designed for managing all aspects of your IT department. With its in...[Read more about Milldesk](https://www.softwareadvice.com/help-desk/milldesk-profile/) **5.0** ([31 reviews](https://www.softwareadvice.com/help-desk/milldesk-profile/#reviews)) Free trial Free version Integrations Integrations WhatsApp Microsoft Power BI +1 more +0 more +0 more Milldesk's Best Rated Features 4.91Data Import/Export See All Milldesk's Worst Rated Features 4.50Performance Metrics See All [Cayzu](https://www.softwareadvice.com/crm/cayzu-profile/) Cayzu is a cloud-based help desk management solution designed for small and midsize businesses. It offers ticket management, iss...[Read more about Cayzu](https://www.softwareadvice.com/crm/cayzu-profile/) **5.0** ([30 reviews](https://www.softwareadvice.com/crm/cayzu-profile/#reviews)) Free trial Free version Integrations Integrations Slack Dropbox Business +29 more +28 more +27 more [SolarWinds Service Desk](https://www.softwareadvice.com/crm/samanage-profile/) SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITSM) function...[Read more about SolarWinds Service Desk](https://www.softwareadvice.com/crm/samanage-profile/) **4.6** ([577 reviews](https://www.softwareadvice.com/crm/samanage-profile/reviews/)) Free trial Free version Integrations Integrations Google Drive Slack +24 more +23 more +22 more SolarWinds Service Desk's Best Rated Features 4.70Help Desk Management See All SolarWinds Service Desk's Worst Rated Features 3.94Reporting/Analytics See All [Mint Service Desk](https://www.softwareadvice.com/contact-center/mint-service-desk-profile/) Mint Service Desk is a cloud-based ITSM solution designed to help businesses monitor, track and exchange information about resou...[Read more about Mint Service Desk](https://www.softwareadvice.com/contact-center/mint-service-desk-profile/) **4.8** ([23 reviews](https://www.softwareadvice.com/contact-center/mint-service-desk-profile/#reviews)) Free trial Free version Integrations Integrations Microsoft Azure baramundi Management Suite +3 more +2 more +1 more Mint Service Desk's Best Rated Features 5.0Ticket Management See All Mint Service Desk's Worst Rated Features 4.75Knowledge Base Management See All [HelpSpace](https://www.softwareadvice.com/crm/helpspace-profile/) HelpSpace, a German startup founded in 2020, offers helpdesk support for small to medium-sized businesses. Its goal is to provid...[Read more about HelpSpace](https://www.softwareadvice.com/crm/helpspace-profile/) **4.8** ([30 reviews](https://www.softwareadvice.com/crm/helpspace-profile/#reviews)) Free trial Free version Integrations Integrations Slack Shopify +3 more +2 more +1 more HelpSpace's Best Rated Features 4.88Support Ticket Management See All HelpSpace's Worst Rated Features 4.0Reporting/Analytics See All [Infradesk](https://www.softwareadvice.com/help-desk/infradesk-profile/) The Infradesk Service Desk is a comprehensive solution designed to streamline ticket management, IT asset management, project tr...[Read more about Infradesk](https://www.softwareadvice.com/help-desk/infradesk-profile/) **5.0** ([17 reviews](https://www.softwareadvice.com/help-desk/infradesk-profile/#reviews)) Free trial Free version Infradesk's Best Rated Features 5.0Workflow Management See All Infradesk's Worst Rated Features 4.67Alerts/Notifications See All [HaloITSM](https://www.softwareadvice.com/itsm/haloitsm-profile/) HaloITSM is a cloud-based platform designed for ITIL-aligned service delivery. This solution can be used by organizations of all...[Read more about HaloITSM](https://www.softwareadvice.com/itsm/haloitsm-profile/) **4.7** ([44 reviews](https://www.softwareadvice.com/itsm/haloitsm-profile/reviews/)) Free trial Free version Integrations Integrations Slack Google Workspace +41 more +40 more +39 more HaloITSM's Best Rated Features 4.67Support Ticket Management See All HaloITSM's Worst Rated Features 4.50Incident Management See All [VobeSoft](https://www.softwareadvice.com/court-management/vobesoft-profile/) VobeSoft is a collaboration solution for businesses of all sizes across various industries such as finance, agriculture, energy,...[Read more about VobeSoft](https://www.softwareadvice.com/court-management/vobesoft-profile/) **4.9** ([23 reviews](https://www.softwareadvice.com/court-management/vobesoft-profile/reviews/)) Free trial Free version Integrations Integrations Mailchimp WordPress +7 more +6 more +5 more [ServoDesk](https://www.softwareadvice.com/help-desk/simplisys-service-desk-profile/) ServoDesk powered by Simplisys provides SaaS solution to organizations of all sizes, helping streamline processes for customer s...[Read more about ServoDesk](https://www.softwareadvice.com/help-desk/simplisys-service-desk-profile/) **4.9** ([18 reviews](https://www.softwareadvice.com/help-desk/simplisys-service-desk-profile/#reviews)) Free trial Free version Integrations Integrations WhatsApp Microsoft 365 +7 more +6 more +5 more [InvGate Service Management](https://www.softwareadvice.com/crm/invgate-profile/) InvGate Service Desk is an IT service management platform that offers help desk request fulfillment, customer service and suppor...[Read more about InvGate Service Management](https://www.softwareadvice.com/crm/invgate-profile/) **4.6** ([108 reviews](https://www.softwareadvice.com/crm/invgate-profile/reviews/)) Free trial Free version Integrations Integrations Slack Jira +25 more +24 more +23 more InvGate Service Management's Best Rated Features 4.89Service Level Agreement (SLA) Management See All InvGate Service Management's Worst Rated Features 3.17Remote Access/Control See All [Orcatec](https://www.softwareadvice.com/construction/document-decisioning-suite-profile/) Orcatec is an all-in-one platform designed for both office and field operations, trusted by professionals across over 40 service...[Read more about Orcatec](https://www.softwareadvice.com/construction/document-decisioning-suite-profile/) **5.0** ([14 reviews](https://www.softwareadvice.com/construction/document-decisioning-suite-profile/reviews/)) Free trial Free version Orcatec's Best Rated Features 5.0Online Time Tracking See All Orcatec's Worst Rated Features 5.0Online Payments See All [Hipporello Service Desk for Trello](https://www.softwareadvice.com/form-builder/hipporello-profile/) Hipporello Service Desk for Trello is a solution that enables users to create Trello cards from online forms and emails. Users c...[Read more about Hipporello Service Desk for Trello](https://www.softwareadvice.com/form-builder/hipporello-profile/) **4.8** ([20 reviews](https://www.softwareadvice.com/form-builder/hipporello-profile/reviews/)) Free trial Free version Integrations Integrations Trello +0 more +0 more +0 more Hipporello Service Desk for Trello's Best Rated Features 5.0Workflow Automation See All Hipporello Service Desk for Trello's Worst Rated Features 4.33Real-Time Notifications See All [Tiflux](https://www.softwareadvice.com/itsm/tiflux-profile/) Designed for businesses in IT, legal, finance, telecommunications, and other sectors, Tiflux is a cloud-based ticket management ...[Read more about Tiflux](https://www.softwareadvice.com/itsm/tiflux-profile/) **4.9** ([15 reviews](https://www.softwareadvice.com/itsm/tiflux-profile/#reviews)) Free trial Free version Integrations Integrations WhatsApp Jira +6 more +5 more +4 more 1 [2](https://www.softwareadvice.com/service-desk/?page=2)[3](https://www.softwareadvice.com/service-desk/?page=3)[4](https://www.softwareadvice.com/service-desk/?page=4)[5](https://www.softwareadvice.com/service-desk/?page=5)[6](https://www.softwareadvice.com/service-desk/?page=6) ## Popular Comparisons [ LiveAgent vs Zendesk Suite ](https://www.softwareadvice.com/compare/26892-Zendesk/vs/109980-liveagent/)[ Zoho Desk vs Freshdesk ](https://www.softwareadvice.com/crm/freshdesk-profile/vs/zoho-desk/)[ NinjaOne vs TeamSupport ](https://www.softwareadvice.com/remote-support/ninjarmm-profile/vs/teamsupport/)[ Milvus vs JIRA Service Management ](https://www.softwareadvice.com/help-desk/jira-service-management-profile/vs/milvus/)[ Freshservice vs Spiceworks Cloud Help Desk ](https://www.softwareadvice.com/help-desk/freshservice-profile/vs/spiceworks/)[ SysAid vs SolarWinds Service Desk ](https://www.softwareadvice.com/crm/samanage-profile/vs/sysaid-it-crm/)[ Atera vs ManageEngine ServiceDesk Plus ](https://www.softwareadvice.com/help-desk/atera-profile/vs/manageengine-servicedesk-plus/)[ Intercom vs HubSpot Service Hub ](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/vs/intercom/) ### Related Service Desk Software - [Help Desk Software](https://www.softwareadvice.com/help-desk/) - [IT Documentation Software](https://www.softwareadvice.com/it-documentation/) - [IT Service Software](https://www.softwareadvice.com/it-service/) - [IT Ticketing Systems Software](https://www.softwareadvice.com/crm/it-ticketing-comparison/) - [ITSM Software](https://www.softwareadvice.com/itsm/) - [Issue Tracking Software](https://www.softwareadvice.com/issue-tracking/) - [Knowledge Management Software](https://www.softwareadvice.com/help-desk/knowledge-management-comparison/) - [Logbook Software](https://www.softwareadvice.com/logbook/) - [Portal Software](https://www.softwareadvice.com/portal/)