Parcel Panel

RATING:

5.0

(22)

About Parcel Panel

ParcelPanel is a comprehensive order-tracking solution designed to optimize your eCommerce operations and deliver exceptional customer experiences. With ParcelPanel, you can streamline your order management processes and gain full visibility into the status and location of your shipments. Efficiency is at the core of ParcelPanel. It consolidates tracking information from 900+ global carriers into one intuitive platform, eliminating the need to visit multiple carrier websites. Real-time tracking updates keep you informed, allowing you to proactively address any delivery delays or exceptions. Customer satisfaction is paramount, and ParcelPanel helps you exceed expectations. With automated notifications, you can keep your customers informed about their order's progress, ...

Parcel Panel Pricing

Starting price: 

$11.00 per month

Free trial: 

Available

Free version: 

Not Available

Parcel Panel All in one tracking
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Parcel Panel Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Parcel Panel

1 - 5 of 21 Reviews

Olivier

Furniture, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

very good product for dropshipper

quite good, customer support is also excellent , i contacted them to ask few question about detailed tracking and extend my tracking ability in the free version.

PROS

Tracking for dropshipping and selecting only the info you want to show to your customer

CONS

not translated detailed tracking on the free version

Anastasia

Apparel & Fashion, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Excellent App, Delightful Support

PROS

Parcel Panel has been a game-changer for me! Their service is exceptional, and the support team is top-notch. I had a few questions about my shipments, and their support was quick to respond and super helpful. It's made managing my packages a breeze. I highly recommend Parcel Panel to anyone in need of reliable and friendly service. Thank you for making my life easier!

CONS

I've noticed that at times, the app experiences a bit of delay in updating its data. It's a minor concern, and I believe that addressing this issue would further enhance the overall experience. Thank you for your continued efforts to improve the service.

Sofia

Internet, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2023

Exccelent Customer Service

Thanks to Parcel panel, my customers can track their orders without difficulty. The app is easy to use and has many customisation features. I recommend it! In addition, the customer service is very helpful and responsive. Thanks to Jessica who helped me solve my problems and doubts

PROS

Thanks to Parcel panel, my customers can track their orders without difficulty. The app is easy to use and has many customisation features. I recommend it! In addition, the customer service is very helpful and responsive. Thanks to Jessica who helped me solve my problems and doubts

CONS

The price could be lower. Everything else is OK

Dennis

Retail, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Very Satisfied customer

PROS

The Design, ease of setup, customer support

CONS

there is nothing about parcel panel at this time which is not to be liked

Mauro

Retail, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Excellent service

PROS

The service offered is punctual and precise, which is highly appreciated by our shop customers. Customer care has always proved to be competent and quick in responding

CONS

Sometimes Parcel Panel struggles to update the status of some couriers