All Parcel Panel Reviews
1-22 of 22 Reviews
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Olivier
Furniture, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
very good product for dropshipper
quite good, customer support is also excellent , i contacted them to ask few question about detailed tracking and extend my tracking ability in the free version.
PROSTracking for dropshipping and selecting only the info you want to show to your customer
CONSnot translated detailed tracking on the free version
Anastasia
Apparel & Fashion, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Excellent App, Delightful Support
Parcel Panel has been a game-changer for me! Their service is exceptional, and the support team is top-notch. I had a few questions about my shipments, and their support was quick to respond and super helpful. It's made managing my packages a breeze. I highly recommend Parcel Panel to anyone in need of reliable and friendly service. Thank you for making my life easier!
CONSI've noticed that at times, the app experiences a bit of delay in updating its data. It's a minor concern, and I believe that addressing this issue would further enhance the overall experience. Thank you for your continued efforts to improve the service.
Sofia
Internet, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2023
Exccelent Customer Service
Thanks to Parcel panel, my customers can track their orders without difficulty. The app is easy to use and has many customisation features. I recommend it! In addition, the customer service is very helpful and responsive. Thanks to Jessica who helped me solve my problems and doubts
PROSThanks to Parcel panel, my customers can track their orders without difficulty. The app is easy to use and has many customisation features. I recommend it! In addition, the customer service is very helpful and responsive. Thanks to Jessica who helped me solve my problems and doubts
CONSThe price could be lower. Everything else is OK
Dennis
Retail, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Very Satisfied customer
The Design, ease of setup, customer support
CONSthere is nothing about parcel panel at this time which is not to be liked
Mauro
Retail, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Excellent service
The service offered is punctual and precise, which is highly appreciated by our shop customers. Customer care has always proved to be competent and quick in responding
CONSSometimes Parcel Panel struggles to update the status of some couriers
ionut
Telecommunications, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Best plugin for shipping
I always use this plugin for my client's websites. It's the best shipping plugin
PROSFirst of all is very easy to use. It works perfectly and they have a very good support team.
CONSNothing to say. Everything works just perfectly
Renato
Consumer Goods, 1 employee
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Awesome support
I really love the app, its very useful and my customer can see theis orders status on my own page, the app is complete. everything I need for tracking support!
PROSSupport is 24/7, and always solve my problems no matter what it is
CONSSome tracking number does auto update sometimes, but its not a problem when the support is ready to help
Reasons for switching to Parcel Panel
Parcel Panel is clean, easy and the support is super quickly
Frederico
Cosmetics, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Essential business tool
It's an extremely important tool! It has always worked correctly and the technical support is incredible, fast, efficient and super friendly! I can only thank [sensitive content hidden] for her excellent service
PROSThe ease of use of the tool, as well as the countless options it offers and all the possible integrations with the other apps I use.
CONSAt the moment I don't have any cons about using the app.
Meeky
Retail, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Great Tracking App
The way this app automatically detects shipping company is great
CONSI currently dont have anything to blame on the app
Finn
Consumer Goods, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Great customer service
Top notch customer service! Big shoutout to [sensitive content hidden] for helping me
CONSCan´t say anything bad about Parcel Panel
Stan
Online Media, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Great plugin and excellent support team
Great experience with the support team, always answering instantly via the livechat. Reduced customer questions highly thanks to the plugin features and clear information for customers.
PROSEasy to use pluging for woocommerce. Allows all the necessary features to offer a good tracking experience to customers. The plugin is able to track any parcel from any transporter with the ability to translate manually all shipment statuses in local language. The support team answers instantly and makes pro-active suggestions.
CONSI do not see any cons to mention. The features allow me to offer exactly what I need.
Reasons for switching to Parcel Panel
Insufficient features proposed by Aftership.
Anonymous
1 employee
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2024
Testing the product
Ease of integration with Shopify. Testing the product and all its functionalities.
CONSI'm just getting started so i can't really comment in details but so far I like a lot what i am seeing.
Andrea
Apparel & Fashion, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
Ottimo servizio
assistenza velocissima ed efficente, per adesso non posso parlarne male
CONSper adesso non ho visto contro, anche se lo uso da poco quindi il mio giudizio vero potrò darlo tra qualche mese.
Giandomenico
Consumer Goods, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Recensione
Facilità d'uso, l'estetica, la possibilità di nascondere il paese da dove partono le spedizioni
CONSLa possibilità di integrare PayPal con il piano base a pagamento
FABIO willy
Online Media, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Praticidadade
experiencia otima, logo espero usar versao paga
PROSintegração com a plataforma de meu negocio
CONSDentro das minhas necessidades esta perfeito
Charles David
Consumer Goods, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
La migliore app di tracciamento su shopify
Migliorare la customer experience
PROSFacile da usare e l'integrazione è veloce.
CONSForse l'attivazione delle email di tracking.
Marcin
Retail, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Amazing product with very good customer support
Ease of use, friendly, fas and helpful customer support.
CONSIm yet to find any flaws of Parcel Panel.
Wesley
Medical Devices, 2-10 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
ParcelPanel is very usefully plugin at woocommerce
It allows me to track my order easily and simply.
CONSSo far, there's nothing I don't like about it.
Ron
Sports, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2023
excellent app!
easy to use and customize, it's really good
Nayeli
Graphic Design, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Lo mejor
Amo este plugin porque mis clientes pueden rastrear su paquete en segundos con un solo clic, además de darle profesionalismo a mi tienda. Lo mejor de lo mejor
PROSAmo este plugin porque mis clientes pueden rastrear su paquete en segundos con un solo clic, además de darle profesionalismo a mi tienda
CONSPodría mejorar si mostrará la fecha posible de entrega de la paquetería
Meakaythacher
Architecture & Planning, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Support
Good support, always attentive and always solved my problems
CONSI like everything, its a good app. I LOVE IT
Damian
Sports, 1 employee
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Thanks, to [sensitive content hidden]!
Don't know yet. But [sensitive content hidden] is amazing.
PROSHow fast and lovely [sensitive content hidden] helped me, to help and fix things very fast!
CONSI'm started with Parcel Panel, so don't know yet. What i know is that the customer service is nice and fast!
Reason for choosing Parcel Panel
Recommend by a friend