Ease of use, and a good API. We use BulkSMS in our firewall integrations, and part of our service for checking that SIM cards in failover routers are still alive.

Nothing to dislike, whenever I've needed support, BulkSMS have been swift etc in their replies.

We were building a service for our clients using the integration, we had a lot of support from the staff

The API was not as thorough as we thought, we ended up using other vendors, and machine-assisted algorithms that would pick the most suitable.

I happy at first but was disappointed by the billing and how my credit disappear

it was very easy to setup and go live.

The billing is not very transparent credit disappear

It's an essential part of our daily business, and we can't imagine being without it.Our clients know exactly when they can collect their vehicles, at what time, and at what cost, withour banking information included. We run a Service Centre within the Motor Industry.

In a country like South Africa, where infrastructure is busy failing, it's essential to have a tool that's reliable. Our telephone systems are failing and we find it increasingly difficult to get hold of clients from time to time.I find that 90% of the time when we can't get hold of them via phone, we can send them an SMS, that will reach them and they can respond.

I honestly can't find fault with the system. What might be an issue from time to time, is that clients don't seem to read their SMSs because they're relying on other Social Media platforms as their main form of communication.

Telephone service good , email correspondence or help online lagging

Integration seamless, messaging instant, cost effective , 2 way communication between customers

Not sure if error bounce backs or requests to be unsubscribed are handled promptly by Bulk SMS company?