Clearstream
Clearstream
About Clearstream
Clearstream is an SMS marketing software, which helps churches of all sizes communicate with members in real-time and automate follow-ups with first-time guests. Managers can utilize custom fields to share personalized messages, notify relevant personnel about last-minute changes in schedules and send emergency alerts.
It allows administrators to track incoming/outgoing messages, texts received per second, opt-ins or opt-outs and more to gain insight into messaging analytics. Teams can create sub-accounts under the master account to maintain hierarchies and sync information across multiple departments. Additionally, Clearstream enables professionals to organize contacts into specific groups, generate reports to analyze account activities and share service reminders...
Awards and Recognition
FrontRunner 2023
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.
Clearstream Pricing
14-Day Free Trial 1 keyword and 50 credits / mo $29 Per Month 1,250 credits / mo 3 keywords 1 Subaccount $49 Per Month 2,500 credits / mo 4 keywords 2 Subaccounts $99 Per Month 6,000 credits / mo 5 keywords 4 Subaccounts $199 Per Month 12,000 credits / mo 10 keywords 8 Subaccounts Larger monthly plans available...
Starting price:
$29.00 per month
Free trial:
Available
Free version:
Not Available
Most Helpful Reviews for Clearstream
1 - 5 of 392 Reviews
Glen
11 - 50 employees
Used less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
5
Reviewed September 2021
Every Connection Counts
John
Verified reviewer
Religious Institutions, 2-10 employees
Used weekly for less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Ecstatic New User
Overall Clearstream is a great application for the money. If you use planning center to organize volunteers, group gatherings and events, you need Clearstream. Planning Center doesn't have it's own texting platform, and doesn't look to get into that arena. Clearstream is a quick, simple add on with amazing benefits.
PROSseamless integration with with Planning Center account. User friendly experience. Free Keyword. Easy to use dashboard. Incredible customer support.
CONSSo, far I don't have any cons. I've only been using Clearstream for 1 month. Everything has gone great and I'm looking forward to finding new applications for the service.
Reason for choosing Clearstream
Price, Customer service
Charity
Religious Institutions, 11-50 employees
Used daily for less than 6 months
Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
Awesome System To Use
Our experience with Clearstream has been great. The customer service has been top notch. I chose Clearstream because it had the main features we wanted, the ease of sending and responding to messages from the app that has made this most convenient to use. Clearstream was quick to answer my questions and even give us a little more access to the system to try things while we were still deciding between software.
PROSI've been looking at and using Clearstream for a little over a month now. We were comparing it with two other pieces of software that were all in a similar price range for our usage. Clearstream was the easiest to use, to set up, and to get help with when I had random questions. While there are a few features I'd love to see added, I'm not at all sorry we chose Clearstream.
CONSIt does not integrate with our church's software for record keeping. We knew that going into it, and still chose to use it because that was minor in comparison to the features we wanted. I'd love to see the ability to set more permission for users (only access to certain lists) and for admins (to set up subscribers on lists on multiple sub accounts). I'd also like to be able to insert date (first name) from the app and not just the website.
Reason for choosing Clearstream
Great customer service! Ease of use for the non tech people. Not pushy in emails/texts during the comparison period. We also were upgraded to the basic plan to be able to test what we wanted the system to do in order to make our decision.
Reasons for switching to Clearstream
Initially we wanted the use of keywords. But having the app to be able to respond to texts more easily was a big selling point. Also, Clearstream was easy for even our technology impaired staff to be able to use.
Michael
Religious Institutions, 51-200 employees
Used weekly for less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed November 2022
trying it out
still trying it out
PROSkeeps all our groups together for effective communication
CONSworrying about the cost impact of how long each message is
Reason for choosing Clearstream
just trying something new
Jadyn
Religious Institutions, 11-50 employees
Used weekly for less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2022
Clearstream Review 2022
PROS
It sends text out so fast and is very user friendly
CONSThe number of characters. I wish it didn't use two credits for more than 160 characters.
Reasons for switching to Clearstream
We needed a faster text rate and a system that has less internet crashes.
