Flexibility and ease of use along with personalized service.

The staff at Marketing360 do an outstanding job, they are responsive and they have met all of my expectations. I highly recommend them.

We lost a lot of money... it's a tough pill to swallow but we got absolutely wrecked by these guys.

Our service representative, rep. has been outstanding and very responsive to our needs. I would definitely recommend them to anyone.

She has made our social media marketing easy to understand & easy to execute & always had ideas & expertise to guide us in the right direction.

This software covers pretty much any marketing/advertising needs your company may have. The customer service is unparalleled.

Ease of use, finding stats quickly and easily. Ability to tweak spend a bit and the impact it had quickly.

CSR... is outstanding... and went out of the way almost everytime and was super responsive and friendly.

We have been thrilled with the service we have received this past year with this company. They respond quickly to our questions and have a very friendly staff.

It is very easy to understand and navigate. I love how it integrates with all of the appropriate channels.

It is nothing more scam. Totally useless and total waste of time and money.

Their customer support is awful, and the software itself is horrible. It's supposed to be a one size fits all software.

The entire experience was terrible and a waste of time and money.

Their communication, service, and results are fantastic. The platform is so easy to use and they have experts available to help in every area.

From the moment we contacted Marketing 360 we have felt genuinely taken care of. We appreciate our dedicated marketing executive, he is the best.

The team makes themselves easily accessible, and we have found their responsiveness to be top notch. Most impressive is the significant growth in visitors to our site and immediate revenue increase.

I love the friendly and helpful service of Marketing 360. Everyone has been extremely professional and on the ball.

Very easy to use and work with. Great experience so far.

Functionality, ease of use, ability add users on a team or office, ability to integrate other programs.

There is nothing I can subjectively or objectively identify as being  a burden or a problem since Mdwire is doing it all for me.

Great customer service, friendly and hard working staff.

Very Easy to use Great CRM, Great Marketing Dashboard.

Lack of results, lack of creativity, lack of support.

Their team is super responsive, professional and thoughtful. I highly recommend using them to help grow your business.

Customer support representative my team manger is very responsive. She listens to my ideas and makes  recommends the best solution for my business.

The software is a great tool. However, the support team is where I garnered my greatest value.

Worst business decision Ive made since being in business. I know of 5 other companies as well who all got the overpromise/underdeliver response I got.

The only downfall is my personal lack of knowledge for maneuvering through technology.

I liked the integrated approach. They took the lead on all facets of our compay's marketing with a dedicated team and PM assigned to our account.

I've enjoyed using Market 360 and will continue to use it, it is a great tool to have.

I highly recommend representative and the Marketing 360 team, its worth the investment.

Marketing360 is a reliable software to optimize your budget in advertising.

I love this company, and the hands on customer service. No drama, only results! and great prices.

They really know how to capture the patients attention and assist in retaining that patient in the future. Safe and secure communication.

Once we started the process of ending our contract,  professionalism and customer service was extremely ugly.

The worst is that when you notice the critical mistake and can't even reach anyone to fix it.

We were happy with Solution Reach, however, the management software we were using at the time integrated their own communication software within our current version.

We wished that the system could intergrate more with our EHR software. Otherwise over the years the platform has been awesome.

Some patients complained about multiple contact attempts etc but this was just an error we made as a new user learning to select the proper settings, etc.

I would recommend solution reach to other dental practices. I had a good experience with them.

I would avoid this contract oriented sales company at all cost.

Helps with appointment reminders  AND review management for a reasonable price; customer service is amazing.

Can be difficult to maneuver from time to time due to updates/ modifications made to the programing.

Overall easy to use and maintain communtication through.

Worst customer service I have ever come across in all my years as an office manager.

Then the company automatically shut off the system so no messages were going out according to our settings. They didn't even let the providers know they were doing so.

I love that we have our patient reminders go through this program. I also love being able to send birthday greetings out to our patients.

The communication abilities with patients was great. I loved being able to reach our to patients remotely in the event of inclement weather and cancellation or closures.

Patient communication has never been so effective, smooth, and successful with using this product. Patients response with this software is so much better than other programs we have used in the past.

Ease of use, variety of options and tasks available. Ability to customize communciations and scheduling delivery of communciation.

It's difficult to install and integrate with some practice management softwares. Get reviews from people who use your PMS before jumping on.

In the beginning, Solutionreach seemed great. They promised they would integrate with our PMS, and with the exception of a few stragglers I would find not in the system it seemed to be working.

Worst company I have dealt with since my business openned.

The price and lack of communication when it came to ending the contract it became very difficult.

What I like most about Solution reach is how easy it is to use, and how quickly we are able to text and get ahold of patients.

First and foremost this product is very user friendly.

When this software works, it's great. The issue is that it often doesn't work and it is impossible to get customer service.

It is able to help us send paperwork, text and email patients reminders and key things before their appointments.

We cancelled our contract with ample notice and they refuse to give us a refund on an over charge and refused to accept a written cancellation AND renewed our contract automatically.

Overall our experience is great and they are constantly proving tutorials and there are a lot of videos on YouTube to help guide you through.

The company has been great to work with and we have integrated seamlessly with their software.

Fantastic customer service and once you subscribe to SR lots of great free tools, educ info etc.

Learning curve is a bit steep, though. Also, the support is very poor.

The newsletters were a bit difficult to create and very slow. THe forms and info that patients filled out at check-in has no way of importing into our EHR system- we have to manually input everything.

US Dollar

Marketing 360 is a cloud-based marketing platform suited for entrepreneurs as well as small and midsize businesses. This solution allows organizations to run social media advertising campaigns, conduct search engine optimization (SEO) programs and analyze digital marketing performance.


Marketing 360's UXi websites feature helps users create web pages branded web pages that include call-to-action buttons. In addition, the system provides website templates that can be customized and edited with the help of drag-and-drop functionality.


Marketing 360's Natural Listing Ads feature helps users manage organic search results by tracking keyword volume and ranking. In addition, it analyzes competitors' SEO performance with the same keywords and shares real-time reports providing organic conversion rates. The Social Targeting Ads let organizations to segment and target clients on the basis of social details such as age, gender, location and interests.



LongDescription

Commenting/Notes

Real-Time Analytics

Engagement Tracking

A/B Testing

Text-to-Win

Multiple Payment Options

Split Checks

Labor Rates

Treatment Planning

Separate Checks

Cataloging/Categorization

Patient Records Management

Employee Management

Website Analytics

Sales Analytics

Customer Surveys

Shortcodes

Multi-Channel Marketing

Electronic Payments

Personalization

Invoice History

Status Tracking

Social Marketing

Online Giving

Worship Planning

Barcode/Ticket Scanning

Internal Chat Integration

Payment Processing

Multi-Channel Management

Recurring/Subscription Billing

Practice Management

Small Group Management

Google Analytics Integration

Keyword Rank Tracking

Time Tracking

Booth Rental Management

Lead Capture

Email Alerts

Customizable Reports

Automated Responses

Rescheduling

Document Storage

Mass Texting

Access Controls/Permissions

Activity Tracking

SEO Management

HIPAA Compliant

Customer Segmentation

SMS Messaging

Debit/Credit Card Processing

For Salons and Spas

Templates

Brand Tracking

Video Management

Drip Campaigns

Customer Service Analytics

Scheduled Messaging

Responsive Web Design

Sales Pipeline Management

Mobile Payments

Referral Tracking

Contract/License Management

Multi-Account Management

Real Time Editing

Marketing Calendar

Pre-built Templates

Electronic Signature

Product Configurator

Order Management

Sentiment Analysis

Project Billing

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Credit Card Processing

Review Generation

Calendar/Reminder System

Invoice Management

Reviews Management

Transaction History

Buy Here, Pay Here

Wait List Management

Attendance Tracking

SMS Reminders

Competitive Analysis

Approval Process Control

Customizable Invoices

Lead Distribution

Multiple Site Management

Site Search Tracking

Knowledge Management

For Chiropractors

Multi-Campaign

Pipeline Management

Post Management

Communication Management

Customer Accounts

Mac OS

Web browser (OS agnostic)

Windows 10

Email/Help Desk

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Marketing 360

In Person

Live Online

Webinars

Documentation

Videos

For 23 years, Solutionreach has been helping vision, dental, and medical organizations of all sizes implement technology that supports practice-wide efficiency and revenue growth with flexible patient communications and office operations tools built for scale. With digital tools like appointment reminders, two-way texting, batch messaging, online reputation management, and more, Solutionreach provides an all-in-one solution to connect with patients through customizable, personalized touchpoints at every step of the care journey.


Messaging

Surveys & Feedback

Patient Engagement

Mobile Alerts

Patient Questionnaires

Progress Tracking

Patient Intake

Recurring Appointments

Call Reminders

No-Show Tracking

Registration Management

2-Way Messaging

Recall Tracking

Scheduling

Payment Reminders

What's included in the Solutionreach platform: 

Two-way texting, HIPAA-consent, automated reminders, automated recall, appointment confirmation, quick message templates, message flagging, marketing campaigns, waitlist, customization, group messages, missed appointment messages, patient loyalty surveys, reports and analytics, robust patient newsletter template library, patient referrals, team chat, birthday messages.

Marketing 360 vs Solutionreach

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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