Mobiniti software


14 reviews(5.0/5)
14 reviews(5.0/5)

Mobiniti provides a mobile marketing platform for small and midsize businesses, as well as enterprise customers. It enables users to engage their customers via mobile with SMS marketing. Key features include mobile coupons, contests, social profiling, automation, feedback and reviews and a REST API.

Mobiniti allows users to send messages to their entire contact list or to target messages to specific groups. With automation tools, users can schedule campaigns and send text messages based on different events. Mobile-wallet integration allows users to send mobile coupons, which users can save to their Apple Passbook or Google Wallet.

Mobiniti’s feedback and reviews feature enables users to reach out to their customers to ask for recommendations and feedback. Its analytics section allows users to check clicks, views and redemptions.

Supported Operating System(s):
Web browser (OS agnostic)

14 Reviews of Mobiniti

Showing 1 - 14 of 14

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  • Jade from Transparent Productions

    April 2018

    Solid platform!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Super easy to use - we love this platform and we've definitely seen having this platform grow our sales. We switched from another platform because it has SO many more features that we weren't able to get with other providers.

    Cons

    Support can be a little slow to respond, but any minor issues always get resolved so not a huge deal to us.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: Mobiniti, Mobiniti

    April 2018

    Jade, Thank you for your recommendation! The team here at Mobiniti is thrilled to hear such good feedback, and we¿re proud to be one of the most user-friendly platforms around rich in features!

  • Verified Reviewer

    April 2018

    Customer Service is Purely Disappointing!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Initially, I was happy with the Sales Rep for his eagerness to work with me and resolve the issue, until he stopped responding to me.

    Cons

    Thumbnail version of a long story: I spent 4 hours reversing Fraud Charges with my Credit Card company on Mobiniti with their agreement that I would be refunded for 4 months worth of charges for a product that I did not know I had. It's been 4 months since I have requested a refund from Mobiniti and they have still not kept their agreement to refund me. I have called repeatedly, including today, where I "had their WORD" that I would receive a call back "within an hour" with my refund and 5 hours later, no call. Same story, last week and the week before and the week before, to the tune of 4 MONTHS of them avoiding me and not keeping their word. My Rep, stopped responding to me and the Manager, promised to call me back with a resolution "by 2pm tomorrow" and that was 14 days ago today and he has not responded to my calls or texts. I have never experienced such poor and lack-luster customer service from a company before. I have had a terrible experience with this company and I do not recommend Mobiniti. The amount of time attempting to resolve this matter is ridiculous.

    This review was submitted organically. No incentive was offered
    Review Source: GetApp
  • Barley from The Barley House

    Number of employees: 51-200 employees

    September 2017

    Overall very good experience.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Value add features.

    Pros

    It is capable of a lot of different and unexpected value added features. Very happy with support and quick response time.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Theresa from Fruchtman Marketing

    August 2017

    Easy to use!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    What I like most about Mobiniti is the simplicity of it. As well as the straight forward analytics and results of your efforts.

    Cons

    What I do not like about the software is that Images are shown as links in the text messages, it would be nice if the images just showed.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jade from Transparent Productions

    Number of employees: 11-50 employees

    August 2017

    Seamless product to use!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very intuitive and flexible platform. We are able to run a variety of campaigns and tailor them to exactly what we want. Easy to use and good pricing options.

    Cons

    Automatic reply is a mandatory feature that you aren't able to disable - which ends up using credits.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Claude from Hyperglow Tour

    August 2017

    Love Mobiniti! Best Pricing! Amazing Customer Support!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Pricing is the best we have came across! Jim Sulima hooked it up and his customer service has been A+! Highly recommend any one looking to get into SMS advertising to sign up with Mobiniti!

    Cons

    Allow users too upload their data with Symbols. Currently we can not do it ourselves because our phone numbers have symbols in them. But luckily their customer support team will do it for us themselves if we email a CVS file.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Mary from Awesome Sauce, Inc

    Number of employees: 11-50 employees

    August 2017

    Great Experience. Service is quick a Friendly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy Communication with customers. So many prefer a text over an email.

    Pros

    I love seeing how the customers are interacting with my posting. It is fun to watch the numbers grow as the customers click on the link provided in the text.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Sam from Plug Your Holes

    Number of employees: 11-50 employees

    August 2017

    I have been using Mobiniti for a few months and love it.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Instant connection with our customers regarding sales and promotions. A must have for any online retailer.

    Pros

    There cost per msg and the speed in which it is delivered is the best that I've experienced. The service of our rep is great, and blows the other text services we've used out of the water.

    Cons

    I wish that there were more analytics regarding those receiving the texts. I have a feeling that their hands are tied with this however.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Shelby from Solutions Staffing

    Number of employees: 51-200 employees

    August 2017

    Mobiniti is great. I'm glad we didn't abandon text marketing before trying it!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Ease and speed of use.

    Pros

    I love the customer support - so responsive. I love the unlimited groups and unlimited # of messages you can send in one blast. I also love that Mobiniti's developers format my phone list for me, rather than me doing it.

    Cons

    My least favorite part is that there's no way to organize groups into folders. When you have a ton of groups, it would be helpful for search purposes.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Shane from Westerly Life LLC

    August 2017

    Excellent product with amazing features and customer service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The feature set is the best that I have seen. I moved away from an inferior product for the same amount of money to use Mobinit.

    Cons

    The feature set is so extensive that if you don't use a feature often, you will forget how to use it! This isn't a dislike but rather a minor annoyance.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • burt from Coupon Country

    May 2017

    We found Mobinity especially great in terms of SMS marketing results, ease of use and service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We found Mobinity especially great in terms of SMS marketing results, ease of use and service - Customer support representative was superb in answering all questions plus giving good tips

    Review Source: Capterra
  • Raymond from Student Assist Plus, LLC

    Number of employees: 11-50 employees

    April 2017

    good program with great support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy to use plug and play text messaging and mass emailing at an affordable price. So far they have been able to supply everything I was looking for and are open to new additions if I might need them.

    Review Source: Capterra

    Response: Mobiniti, Mobiniti

    April 2017

    Glad to hear we are able to support all of your needs, Raymond. Thank you!

  • Yvonne from yvonne@herbstmarketing.com

    March 2017

    Highly recommended mobile texting platform

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I switched to Mobiniti from Lime Cellular and couldn't be happier. Lime Cellular was costing me nearly $300 per month and I wasn't using it enough to justify the expenditure. Mobiniti is easy to use, intuitive to understand, has all the features I need to set up client accounts and broadcast text messages .. and is saving me a great deal of money. Thank you, Mobiniti!

    Review Source: Capterra

    Response: Mobiniti, Mobiniti

    April 2017

    Thank you, Yvonne!

  • Shelly from Napoleon & Piqua Harley-Davidson Dealerships

    Number of employees: 51-200 employees

    March 2017

    Mobiniti Texting Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great customer service and value. My rep is professional and friendly. The service is easy to use. The valuie is great.

    Pros

    Easy to use
    Value
    Great customer service

    Cons

    Start up is a bit difficult but they walk you through it and do a great job.

    Review Source: Capterra

    Response: Mobiniti, Mobiniti

    March 2017

    Thank you for the kind words, Shelly. We appreciate your business!

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