--- title: "Project Broadcast Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Project Broadcast. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Project Broadcast is a good fit for you!" source_url: "https://www.softwareadvice.com/sms-marketing/project-broadcast-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [SMS Marketing Software](https://www.softwareadvice.com/sms-marketing/) / [Project Broadcast](https://www.softwareadvice.com/sms-marketing/project-broadcast-profile/) / Project Broadcast Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/sms-marketing/project-broadcast-profile/) Reviews [Alternatives](https://www.softwareadvice.com/sms-marketing/project-broadcast-profile/alternatives/) # Project Broadcast User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 652 ### Secondary ratings - Ease of use: 4.5/5 - Customer support: 4.8/5 - Value for money: 4.7/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 583 reviews (89%) - 4 stars: 65 reviews (10%) - 3 stars: 1 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 3 reviews (0%) ### Most mentioned pros - I like that you can set up a message and have it go out to tour clients, customers and have a keyword set for auto reply. - The ease to make phone calls with my number used through Project Broadcast has happened without any issues and not being charged for what I am currently paying for texts and emails. - I love how easy it is to communicate with all my customers at once using bulk SMS, while still keeping a real phone number that they can reply to directly. ### Most mentioned cons - The fact that you can't add a contact with just an email account. If you don't have a phone number you can't save a contact. - not good supported in italy and europe in general. - That it takes days and days and days to get verified it took almost 3 days for my account to get verified ## Project Broadcast customer reviews Showing reviews 1-25 of 652 (page 1). ### Kind of expensive when your business is going down hill - Overall rating: 5/5 - Reviewer: Sara W. - Verified reviewer: Yes - Industry: Wholesale - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. At 1st loved it, now feeling like its just an added expense. 8.00 just to keep it open now that people have that number. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Able to reach all my contacts at one time, being able to set groups and water fall timing. As well as not habe my personal # out there #### Cons The price especially since I have experienced a low in my business, but to keep the contacts I still.have to pay 8.00 a month. If I send to all my contacts its probably 50 and then to be able to respond to them I have to add to it. It gets very expensive to only get 10-20 responses and half of them being stop --- ### Love it so far. - Overall rating: 5/5 - Reviewer: Kate W. - Verified reviewer: Yes - Industry: Cosmetics - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. so far so good. I've been using it for a month. I've recommended it to 3 other women in the same business so far. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Scheduling texts, especially on holidays. It makes it so easy and I don't have to think about it day of. I love that it helps me keep all of the customers messages in one app as opposed to taking over my text messages. -Probably my most favorite part actually. #### Cons I would love to be able to react to a comment with an emoji, like I can do with a regular text message. (Hold on the message and have a few options to react to it...heart, laugh, question mark...things like that.) #### Reasons for choosing Project Broadcast Talked to others who used both and PB seemed to align more with my needs --- ### I'm being held hostage over credits - Overall rating: 1/5 - Reviewer: Nicole B. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Mass texting, that's about it. It has some good features but doesn't make up for the HUGE CON #### Cons You can never pause your account or downgrade or you lose all your credits. So I could catch up in about 3 months but they want my $22 a month so bad that they're holding me hostage so I don't lose over 9k credits I have. Have to keep paying every month or you lose them. This is literally THEFT. --- ### project b review - Overall rating: 5/5 - Reviewer: alessandro n. - Verified reviewer: Yes - Industry: Commercial Real Estate - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros very simpl to use for sending autoprogrammed messagess to clients and automatically answer them through key words #### Cons not good supported in italy and europe in general. high cost of management (fix and variable cost). only english speaking assistance --- ### Experienced user review - Overall rating: 5/5 - Reviewer: Debra M. - Verified reviewer: Yes - Industry: Cosmetics - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Great! Not my first experience with a crm and Project Broadcast has been the easiest to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and upload existing contacts. Also integrated well with my other systems too. #### Cons Takes some time to understand how to use the integrations #### Reasons for switching to Project Broadcast I didnt feel that all my outgoing messages were being received and most importantly didnt integrate with any crm systems to work with Facebook lead generating. --- ### I'd refer them to others - Overall rating: 5/5 - Reviewer: Sabrina N. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 10000+ employees - Product usage: Used weekly for less than 12 months - Reviewed: March 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like how they have many options to make sending out bulk messages to my customers easier. I like how I can create templates for common used messages instead of having to constantly copy and past. I also love how it can be scheduled so it dont matter what time I'm working I can get things done. When I've had issues I contacted them and they were adament on helping me out and trying to resolve the issue. #### Cons I dont partically like the cost to well. It does seem a little high but I dont know any other companies to compare the price to so I'm not a good judge for that. --- ### Great business tool - Overall rating: 5/5 - Reviewer: Stacy M. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience has been excellent I’ve used it daily since joining and it is made messaging my customers a lot easier and smoother and has saved me a ton of time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Project Broadcast is so easy to use. I was able to upload all my contacts and start sending messages immediately. #### Cons At first it was difficult to understand the credits and trying to figure out which package I needed but once I went through the tutorials I was able to understand a lot more --- ### Thanks for making life easier. - Overall rating: 5/5 - Reviewer: Terri Lee P. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very easy set up and training on how to use it. I can at anytime easily figure out what I need to do by watching the tutorials. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ease of sending out messages to my entire team with one simple set up. I also love that there is an app for my phone so I can do it on the fly. #### Cons I have not really found any cons with project Broadcast. Simple to use and make my life way easier as I am super busy. --- ### Project broadcast- the bomb. Com - Overall rating: 5/5 - Reviewer: Erin W. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Project Broadcast has been great for keeping in touch with my team and my customers #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that I can message my customers all at once about certain promotions or sales. It helps me stay in touch with my team as well, and I love that you can customize it and add the person’s name to messages so it feels more personal. #### Cons It is kind of hard to figure out, but if you play around with it, anyone can learn it --- ### Excited for the future with Project Broadcast - Overall rating: 5/5 - Reviewer: Andrea G. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: December 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It's been easy to get started. I didn't have a text service before and I'm excited to integrate one into my small business to help grow and reach more people. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's user friendly and easy to access everything in one space. AIVA is also very helpful when I get lost on how to set something up correctly. #### Cons I'm not very tech savvy and there are some confusing aspects to integrating between other platforms, but the AIVA feature is very helpful. --- ### Good review - Overall rating: 5/5 - Reviewer: Jessica H. - Verified reviewer: Yes - Industry: Legal Services - Company size: 501-1000 employees - Product usage: Used weekly for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It has been great. I have people to help with it, which adds to the goodness of it. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros How many responses you get back from the prospects. #### Cons I like the whole set up of it. It was a little hard to understand. --- ### Project broadcast super helpful! - Overall rating: 5/5 - Reviewer: Kristin K. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It has been so helpful with my Small business! Customers can reach me without giving out my cell number #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Sending mass messages has made it super simple for me to reach customers at once #### Cons Small Delay in time to send messages but still relatively quick! --- ### Project Broadcast is a must have! - Overall rating: 5/5 - Reviewer: Rachel T. - Verified reviewer: Yes - Industry: Cosmetics - Company size: Self-Employed - Product usage: Used monthly for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Project Broadcast is a super simple time saver! A must have for my business! My favorite is creating messages for my customers, then scheduling them to send whenever I want! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Project Broadcast is easy to use and even offers free training for their more advanced features. I love how i can schedule messages, it saves me so much time! #### Cons I wish there was an in between tier between 'pay as you' and the base subscription. Even as is. I think the price is fair. --- ### Happy with Broadcast - Overall rating: 4/5 - Reviewer: Shelly Y. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: 5001-10000 employees - Product usage: Used weekly for less than 6 months - Reviewed: April 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I love that I have an exact spot for all my business messages and they can all go at once and not clog up my personal feed with it. #### Cons Sometimes I feel like I can’t keep track if someone sends out the messages for me because it doesn’t show up on my end that it was done. --- ### Great product! Highly recommend to any business owner looking to stay in touch with their customer base. - Overall rating: 5/5 - Reviewer: Kristie L. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is a user-friendly interface with great access to training. The ability to include pictures, links and really customize. Your messaging is so important and this product does it all. The sky is the limit? #### Cons Nothing as of yet. I’ve been using it for two months now and seeing the difference with my client engagement. --- ### Highly Satisfied! - Overall rating: 5/5 - Reviewer: Leanne S. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Highly satisfied! I would like recommend Project Broadcast! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It’s a timesaver for my business & my team & customers love the professionalism. #### Cons It took me a bit to get adjusted to something new-but customer service was very helpful. --- ### Easy and fun to use! - Overall rating: 5/5 - Reviewer: Kelly C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. So far it has been very positive!! Able to pick it up very easily! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am still learning all the ins and outs but I like how easy it is to schedule and to add files/pictures as I need #### Cons Just learning still about it but grateful that I can review all of the learning modules --- ### Love Project Broadcast! - Overall rating: 5/5 - Reviewer: Kaileigh G. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros How it helps me create systems and streamline my business. #### Cons The platform is a little confusing to use at first. --- ### Introducing my new virtual assistant!! - Overall rating: 5/5 - Reviewer: April F. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: March 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It truly has been a blessing. It’s like having my own assistant to help me run my new side hustle! LOVING it!! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros It saves me ALOT of time in communicating to all my party guests and hosts! I LOVE that I can schedule everything ahead of time and not think about it again! #### Cons I haven’t discovered any yet! I have nothing but positive things to say. --- ### Project Broadcast is great for networking business, it just takes a time to "school" yourself on it. - Overall rating: 5/5 - Reviewer: Amy F. - Verified reviewer: Yes - Industry: Biotechnology - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Overall I would say my experience with Project Broadcast has been great. It's a bit complicated to utilize at first until you play around with it and get familiar. It has so many great features and I'm excited to learn them all and use them to grow my business. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 5/5 #### Pros All the features and add ins that you can customize and save as templates for saving time later when communicating the same message over and over again. #### Cons The fact that you can't add a contact with just an email account. If you don't have a phone number you can't save a contact. Sometimes my prospects will only give me an email address. I want to have all my prospects saved in one application and now I can't. --- ### App Well Worth Investing In - Overall rating: 5/5 - Reviewer: Brenda W. - Verified reviewer: Yes - Industry: Consumer Goods - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I've been using PB for a few weeks and so far it's lead to more engagement with potential customers. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros PB allows me schedule posts in advance for my business like message blasts, follow up messages and assists with keeping me in compliance with messaging laws. I have no need to get an additional phone for my business thru my mobile carrier and keeps my private number private. Plus I never miss a business call or message. #### Cons I'm a hands-on learner so it's taken me a while to get the hang of the different features of the app. I want to be PB ninja so I'm not going to let that be a barrier to success. --- ### Easy and Helpful Business Tool - Overall rating: 5/5 - Reviewer: Sharon S. - Verified reviewer: Yes - Industry: Cosmetics - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I am highly pleased with the featured and ease of use that Project Broadcast affords. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The ease of setting and forgetting. The automation feature is gold for my business! #### Cons It did not seem intuitive to navigate at first, but the tutorials they sent were very helpful! --- ### a Business must have - Overall rating: 5/5 - Reviewer: Michelle S. - Verified reviewer: Yes - Industry: Retail - Company size: Self-Employed - Product usage: Used monthly for less than 2 years - Reviewed: January 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review. Love the ability to add tags and reach certain audiences #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the ability to reach my team member and customers #### Cons just learning the system at first but once I got the hang of it, its a dream --- ### Simplified my systems! - Overall rating: 5/5 - Reviewer: Chelsey T. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used weekly for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It’s has made my business communication so streamlined and removed so much stress from my systems. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Scheduling personalized communication! I love how I can mass broadcast information, but there are tools to help me keep it personal to each member of my team. #### Cons There a bit of a learning curve, but it’s slowly becoming more familiar. --- ### Project broadcast review - Overall rating: 5/5 - Reviewer: Elaine Nadya W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This reviewer was invited by the software vendor to submit an honest review. It’s been really good the training and support are great #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Text blast I was able to get 3 sales almost immediately after sent out with people, I haven’t talked to you in years #### Cons Uploading contacts was hard for me to get right especially using tags ## More reviews [Next reviews](https://www.softwareadvice.com/sms-marketing/project-broadcast-profile/reviews/?page=2) --- Project Broadcast Reviews, Pros and Cons - 2026 Software Advice