Project broadcast allows me to create and schedule SMS marketing campaigns that are personalized. I'm able to use short codes if I wanted and create highly engaging content to go to the right person at the right time.

There's nothing that I didn't like about it. It's easy to get set up to get a phone number and connect to your CRM or other marketing platforms.

Couldn't do my business without it. Its a fantasitc product, fair price, and great customer service.

Being able to schedule messages, create campaigns to auto send.

Setting up campaigns with keywords, and trigger is a bit tricky sometimes.

Wonderful and I’m glad I don’t have to give out my personal number

Easy to use once you see how to work it.

Editing things is still hard for me, but I’ll keep practicing

I can't imagine running my business with out Project Broadcast. It saves me hours of time each week. I use it daily in my business.

Project Broadcast allows me to the ability to schedule customer services one time verses trying remember to come back and touch base with my customers.

Learning to use the campaigns. They are a life savor, bit just takes a little time to learn it all. The countdown campaigns eliminated the struggle to get timing right.

Great price point. Wonderful team and very supportive in educating their users!

Personal and effective while maintaining efficiency

No ability to send actual videos without making them a link!!

Excellent! Just referred several friends to PB. I've tried 5 different sms messaging services and this one is by far the BEST!

The ease of using and setting up the system. Scheduling and Campaigns allow text to be created but sent at a specific time. The cost for our charity is very reasonable. The support staff is prompt and thorough. Management goes above and beyond excellent service to take into consideration we are a non-profit. At first I didn't understand Aiva, but now, couldn't live without it! The ease of using the system on the computer and phone app and simple and easy.

Just a couple of things...excited about the email and can't wait to have the tools in one place. Only other thing would love if unread messages were color coded online. Can we please have a short cut at the bottom of the text message box next to Aiva since almost every text includes their "first name".

Overall, I’m really enjoying it! I’m only a month (or so) in, and it’s already overall better than the last service.

I like most that I have multiple benefits and options in this service. I like that I can have 1-on-1 chats (and not get charged each message) AND I can also send schedules or mass messages (which is worth the fee).

The interface is a little different than what I’ve used before, so it’s finding how to get to everything efficiently. It would be nice to have a create new message option and select my contact than having to find them each time, go into their contact, and then hit the ••• and then new message.

I love Project Broadcast! It has suited my needs for my Business and well worth the investment!

I love that I can schedule campaigns anytime I need it to go out via a mass text for events or sales I run

Not sure how to set up things within in. Like setting up recurring bday messages , follow up texts etc . Would love a step by step document on how to do this versus videos.

I've been using PB for several years, and I find the read rates incredibly high. I enjoy the personalized mass texting, trackable links, etc., and I'm a satisfied customer. Reducing the price point per message and increasing uploading features would only make me enjoy it more.

PB is easy to use, and the tutorials ("school") are very helpful for teaching me how to use PB to its full capacity.

It would be great to be able to attach more / larger media. The price point is also a bit high for the modern age.

I love the simplicity of it! It’s user friendly and really thought of everything. The AI feature is the cherry on top I believe it brings so much confidence to the user in their messaging

I don’t like the errors I get on certain messages wish I knew exactly why it was happening. Doesn’t happen often which is good

It’s been wonderful growing my business alongside PB. Where suggestions were made, changes were implemented. When issues arise, PB responds with why and consistently works proactively as much as possible to prevent delivery delays because of carrier changes, laws, etc.

I love that PB keeps in personal contact with me clients. I can easily make calls from my business number, send personalized messages, even leave voicemails so clients hear from me when they have time.

There are so many incredible features: campaigns (and all the different styles), landing pages, attachments, bundles, configurable forms, contests…but I’m not sure how to use these features.

Enjoy my services with project broadcast to mass text and make it personalized.

Love the features and the constent upgrades to offer the best products, so we can offer the best forms of communication.

Have this screen that is on my homepage that blocks my view for the features and sometimes it is hard to share how to do certain features.

A-one I honestly don’t know what I would do without it now

It is so versatile and allows for so many different aspects of my business to be in one place.

Hoping it had bulkEmail features as well

I love it. Very important for my business.

Its easy to use and great customer service

Uses double credits for voice mail messages.

It's been great! Once I figured out how to use it, and the PB school was very helpful here, I was off and running! Thank you!

I get the best response from my team and customers by sending texts, which means I'm building better connections!

That I can't send voice clips and have my team and customers hear my excitement.

My experience with Project Broadcast has been very positive, and I am looking forward to expanding my use in the near future.

I love the workflow and the flexibility.

I would like more time to master the app

I recommend this service to all my team!

I love how I can mass message my customers yet make it look personal!

Features I don’t use much do take some time to learn how to use over again.

I can't brag about them enough. Their customer service is amazing, their price is great for what I get, Project Broadcast changed my business and boosted my sales 10x

Customers don't have time to talk, but everyone text's. I use texting to find leads through broadcast texts, and then maintain communication throughout the sales process. I love the templates, they make everything I would normally type in an email, automated, with pre-made templates for the same message. I also love voice drop. I can leave a message that sounds like I were speaking to them, when actually it was pre-recorded. It drops into their voice mail without disturbing their day.

Each text cost money. I would rather be charged "per customer" that I text because I text back and forth many times throughout the sales process. Some "chat programs" might be cheaper overall, but I like Project Broadcast's variety of communication tools.

Mass Texting allows me to text numerous customers at one time.

I would like the opportunity to use multiple photos when mass texting. At present you can only use one or pic collage to have multiple photos.

I love it! It was worth the time invested to learn the program because it has saved me countless hours!

PB allows me to connect with my customers and team more effectively. I can reach a large audience with a short time investment. It allows me to reach them on a more personal level which makes my marketing more effective. It also gives me freedom in my time to schedule my messaging when I have the time, rather than being constantly on my phone. I communicate when it’s convenient for me!

Learning all the locations of the features can be confusing. Some of the icons/symbols are not the norm so took time to learn.

I love PB. It is easy to use and has almost everything you could possibly need to stay connected with your customer base via text. It's so much more personal because it is a real number and is so easy to use.

I love how much time it saves me to be able to easily set up a set of messages for my customers and stay in contact with them regularly and easily!

I can't use PB as a verification number for things like FB and such as it won't allow text messages from those types of things to come through.

I do like the overall idea and quality of pb that I have actually suggested it to family members for kids going to college and then wanting to make make family announcements, as opposed to a 'group text' this way everyone gets the individual message without everyone seeing and getting every single reply to the message, it's nice to be able to get personal messages when you don't get to see people everyday, especially when you are away from home!

I like that i can set my campaigns for sending now or a week or even a month from now, it's really nice that if a people/customers get added they can receive past messages. I also like that I don't have to worry about removing people if they don't want to get messages for whatever reason, yet I get notified, it's nice to have the training from pb as well.

There are things about setting up campaigns that I do find frustrating and difficult writing the app that is necessary to use the website/laptop to make it easier to set things up, which can be harder when traveling or trying to quickly set something up that comes up that i may have forgotten or want to quickly add.

Excellent. Very impressed. Game changer communication tool.

Being able to reach a large number of customers and consultants AND keep it personalized helps with time, energy & relationship building. Game changer!

Would like to have a discount when purchasing a higher amount of credits

Overall very good. It has helped with customer retention quite a bit.

I like that it’s almost a one stop job for my business communications. I can continue to grow a relationship with my clients, while keeping them up to date with this service

How very specific the landing pages need to be inserted to the text. Numerous times I’ve added a landing page that was then unclickable because it didn’t automatically add to an additional line. I also wish voice clips showed up on the recipient side as a voice clip, not a link

I love it. Customer service is always prompt in helping too.

I really like the automation and ease of using it for the cost. I can’t see going without it.

Every once in a while there will be errors in sending messages but I know it’s on the carriers not on PB.