ProTexting

RATING:

4.6

(88)

About ProTexting

SMS marketing platform with full support for RESTful API to send fast group SMS and MMS campaigns. Manage text in keywords, shortcodes, and 10DLC local numbers with the support of Emoji and MMS. The platform will allow you to quickly create text messaging campaigns for mobile surveys, voting, text in questions, text 2 screen, etc. All features are accessed via our dashboard and most modules are fully manageable via our text messaging API.

Awards and Recognition

FrontRunner 2024
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

ProTexting Pricing

FREE TRIAL, no credit card required. Then options to upgrade, plan range: $49 - $499 FREE DEMOS and White Glove Onboarding for new accounts or transfers from other provider. FREE Toll-Free Number with instant activation. ProTexting is trusted by thousands of brands for over 16 years! One of the fastest sending of text messaging campaign rates in the industry.

Starting price: 

$49.00 per month

Free trial: 

Available

Free version: 

Not Available

SMS Send Rate up to 1000 per Second
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ProTexting Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for ProTexting

1 - 5 of 88 Reviews

User Profile

Sonia

Verified reviewer

Media Production, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

ProTexting: Effective SMS Marketing and Communication Solution with Robust Features

ProTexting is an effective SMS marketing and communication solution with robust features for businesses. Despite considerations such as limited multimedia messaging, pricing structure, learning curve for advanced features, and customer support response time, the platform's comprehensive SMS marketing functionality, user-friendly interface, automation capabilities, and detailed analytics make it a valuable tool for businesses seeking to engage and communicate with their audience through SMS campaigns.

PROS

Robust SMS marketing features: ProTexting offers a wide range of features specifically designed for effective SMS marketing campaigns. From personalized messaging and scheduled broadcasts to autoresponders and keyword campaigns, the platform provides powerful tools to engage with customers, drive conversions, and build brand loyalty.Easy-to-use interface: ProTexting boasts an intuitive and user-friendly interface, making it simple to create and manage SMS campaigns. The platform allows for seamless contact management, list segmentation, and message customization. Even users with limited technical expertise can navigate the platform with ease.

CONS

Limited multimedia messaging: ProTexting primarily focuses on SMS marketing and communication, which means that multimedia messaging capabilities are limited. While it excels in text-based campaigns, users looking for rich media messaging or MMS capabilities may find the options restricted.Pricing structure: The pricing structure of ProTexting may not be suitable for all businesses, particularly smaller organizations or those with limited budgets. While the platform offers robust features, the cost of the service may be a consideration for businesses looking for more cost-effective SMS marketing solutions.

Frank

Internet, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2022

A Comprehensive and Reliable Text Messaging Service with Protexting

Overall, I've been very satisfied with Protexting's service. It's reliable, easy to use and the customer service team is helpful. The only downside is that it can be a bit pricey for more frequent users.

PROS

I've been using Protexting for a few months now and I'm really impressed. The service is incredibly reliable, with messages being delivered quickly and accurately. The user interface is simple to use and there is a wide range of features available. I've been able to customize my messages to better target my customers and the customer service team is always quick to respond to any queries I have.

CONS

The one downside of Protexting is that the prices can be quite expensive. For more frequent users, the cost can quickly add up and the payment plans can be a bit confusing. Additionally, the customer service team can be a little slow to respond at times.

Reasons for switching to ProTexting

"Protexting provides an excellent service compared to its alternatives. The range of features available is vast and the user interface is simple and intuitive to use. Additionally, the customer service team is always quick to respond and provide.

Anonymous

501-1,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

FUNCTIONALITY

3

Reviewed May 2023

ProTexting : a text message marketing platform

PROS

ProTexting enables businesses to personalize their messages by using customer data, such as names or purchase history, allowing for more targeted and effective marketing .With SMS messaging, ProTexting allows businesses to reach a wide audience, as almost everyone has a mobile phone capable of receiving text messages.

CONS

Businesses using ProTexting must comply with strict opt-in regulations, meaning they can only send messages to customers who have explicitly consented to receive SMS marketing.

Anonymous

501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

An advanced messeging tool

As we all know mobile has become the best companion of the people on this planet and in such time, text messaging is the best way to promote, to inform, to make a announcement or anything that we can do on text messeging as people can't ignore the texts they receive, and most people see the texts received on their mobile most frequently.

PROS

We like the automated response and text scheduling features, as we can easily schedule the text on which time we want to send the messages and people can inquire their problem with the help of automated response. Then comes the poll features which we use to get the openion polls on certain product from the people. The pricing is quite good and suitable for all kind of organisations, and we got it for 49 dollars per month which I think is quite fair, but the pricing of the product starts from 79 dollars a month, we got it in less in a campaign that was being run by the company at that particular time

CONS

All though i don't think i have anything to describe in this section but customer support team could be more responsive. Deployment can take little bit longer for new people as it is highly professional in this section too.

Vendor Response

Thank you for your honest opinion, it's very important to hear back from our clients! We will take note on what you shared and work towards progress as always.

Replied March 2022

User Profile

Susan

Verified reviewer

Retail, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2022

Robust text creation software

The texting application is flexible and can be easily accessed from anywhere. Integration with other applications and operating system took place without any hiccup. The customer support services are excellent from faster responses when the platform does not function effectively.

PROS

ProTexting gives my team comfort when messaging our clients. It sends text faster with immediate delivery feedback. Installation of this software is easy and all the features are simple to use. It can send bulky messages and save time used in sending single texts.

CONS

I have experienced stable performance from the operations of this tool. The set messaging objectives have been achieved.