All ProTexting Reviews
1-25 of 88 Reviews
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Emre
Verified reviewer
Computer Software, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
An application that every business needs.
I have tried a lot of text messaging and email marketing products in the past. But I have to say that ProTexting is by far the best platform I have tried. I have been using it for a few months now and I am very impressed with the platform. It has an amazing free version that you can use and if you need any additional features, you can upgrade to the paid version. The free version allows you to send SMS messages, emails and create Facebook posts.
PROSI have been a ProTexting user for over a 7 monts now. I used to sign up for the free plan but I quickly realized that I could do a much better job using their paid plans. The paid plans are very affordable and have plenty of features. I have been using their email management software and have been impressed with the quality and customer service. They are very responsive and do what they can to help you.
CONSI'm glad I found ProTexting because it's like having a personal assistant. I can text my marketing team and they'll reply with an email or send me a text, which helps me to share my marketing message with more people. I didn't have any problems in general.
Frank
Internet, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2022
A Comprehensive and Reliable Text Messaging Service with Protexting
Overall, I've been very satisfied with Protexting's service. It's reliable, easy to use and the customer service team is helpful. The only downside is that it can be a bit pricey for more frequent users.
PROSI've been using Protexting for a few months now and I'm really impressed. The service is incredibly reliable, with messages being delivered quickly and accurately. The user interface is simple to use and there is a wide range of features available. I've been able to customize my messages to better target my customers and the customer service team is always quick to respond to any queries I have.
CONSThe one downside of Protexting is that the prices can be quite expensive. For more frequent users, the cost can quickly add up and the payment plans can be a bit confusing. Additionally, the customer service team can be a little slow to respond at times.
Reasons for switching to ProTexting
"Protexting provides an excellent service compared to its alternatives. The range of features available is vast and the user interface is simple and intuitive to use. Additionally, the customer service team is always quick to respond and provide.
Anonymous
501-1,000 employees
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
3
Reviewed May 2023
ProTexting : a text message marketing platform
ProTexting enables businesses to personalize their messages by using customer data, such as names or purchase history, allowing for more targeted and effective marketing .With SMS messaging, ProTexting allows businesses to reach a wide audience, as almost everyone has a mobile phone capable of receiving text messages.
CONSBusinesses using ProTexting must comply with strict opt-in regulations, meaning they can only send messages to customers who have explicitly consented to receive SMS marketing.
Jamuna
Verified reviewer
Apparel & Fashion, 201-500 employees
Used weekly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
Allows us to optimize and schedule messages for the best performance
Protexting is a great marketing tool. I have tried it for my startup, and it has been great. I have tried a few other SMS platforms too, and this one is by far the best. The others either didn't work at all, or the number of texts I could send at once was way too limited. Protexting however, can send hundreds of texts, and they automatically split up texts into groups, so they don't get spammed by your user's phone. I highly recommend this app if you want to do SMS marketing.
PROSProTexting is an easy-to-use SMS marketing platform that allows you to create and manage automated messages for your clients. The platform provides you with a complete view of each client's open rate and click-through, which allows you to optimize and schedule your messages for the best performance.
CONSProtexting is an SMS marketing platform that allows you to reach your target customers through two-way communication. It's a great way to keep in touch with your customers and prospective customers, get feedback, and even learn about your customers' needs.
Sonia
Verified reviewer
Media Production, 2-10 employees
Used monthly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
ProTexting: Effective SMS Marketing and Communication Solution with Robust Features
ProTexting is an effective SMS marketing and communication solution with robust features for businesses. Despite considerations such as limited multimedia messaging, pricing structure, learning curve for advanced features, and customer support response time, the platform's comprehensive SMS marketing functionality, user-friendly interface, automation capabilities, and detailed analytics make it a valuable tool for businesses seeking to engage and communicate with their audience through SMS campaigns.
PROSRobust SMS marketing features: ProTexting offers a wide range of features specifically designed for effective SMS marketing campaigns. From personalized messaging and scheduled broadcasts to autoresponders and keyword campaigns, the platform provides powerful tools to engage with customers, drive conversions, and build brand loyalty.Easy-to-use interface: ProTexting boasts an intuitive and user-friendly interface, making it simple to create and manage SMS campaigns. The platform allows for seamless contact management, list segmentation, and message customization. Even users with limited technical expertise can navigate the platform with ease.
CONSLimited multimedia messaging: ProTexting primarily focuses on SMS marketing and communication, which means that multimedia messaging capabilities are limited. While it excels in text-based campaigns, users looking for rich media messaging or MMS capabilities may find the options restricted.Pricing structure: The pricing structure of ProTexting may not be suitable for all businesses, particularly smaller organizations or those with limited budgets. While the platform offers robust features, the cost of the service may be a consideration for businesses looking for more cost-effective SMS marketing solutions.
Vinay
Verified reviewer
Information Technology and Services, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Wonderful Tool For SMS Marketing.
I like because It is very straightforward and easy to use. It easy for us to to manage SMS or MMS marketing using this great tools. It provides lots of features like two way message or we can add emojis on the message. It play a vital role in improving engagement and business sales. Customer support is incredible always available and ready to resolve customer queries on the same time on priority.
CONSTool is little bit costly as compared to others. It needs to be price reduced. Some times tool takes time to respond.
Faisal
Verified reviewer
Marketing and Advertising, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
Great solution for SMS and MMS marketing.
This software sends bulk SMS to generate more clients. love the two ways of messaging, this type of message helps you to generate leads for customers. You can personalize SMS with names and custom fields.Overall easy to connect with customers.
PROSIt is SMS and MMS marketing software that helps to send SMS to our trageting customer. Amazing customer support to help our campaign easy. There are various types of templates for SMS marketing that help to attract customers to generate sales. You can add emojis and an autoreply system that help to connect customers timely.
CONSPlease add more videos, and documents to understand your feature. overall is okay.
Advika
Verified reviewer
E-Learning, 10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2022
A Useful SMS Marketing Platform
In the digital age post lockdown, survival for any company without 360 marketing is impossible. ProTexting helps you bridge this gap. They have very useful features to keep your consumers engaged.
PROS- You can get detailed insights for sign ups, open rates, etc.- Can set delivery of campaigns based on local time of users- You can conduct survey and voting along with regular SMS campaign- Auto-reply feature makes life easy for operations people
CONSThey can work a bit towards the reporting/analytics shown in their dashboard. Also, pricing is something that they can improve to get more clients.
Elen
Verified reviewer
Information Technology and Services, 5,001-10,000 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed June 2023
ProTexting is a comprehensive messaging platform
ProTexting is a powerful messaging platform with several notable strengths. Its user-friendly interface, versatile messaging options, automation capabilities, robust analytics, and reliable customer support make it an appealing solution for businesses looking to enhance their communication efforts.
PROSProTexting features an intuitive interface that makes it easy to navigate and utilize its various functionalities. Setting up campaigns, managing contacts, and analyzing results are all streamlined, saving time and effort.
CONSLimited Integration Options: ProTexting's integration options with other marketing tools or social media platforms are somewhat limited. Expanding these integrations would enhance the overall marketing process and provide a more seamless experience.
Sachin
Education Management, 201-500 employees
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
5
Reviewed June 2023
ProTexting provide direct customer engagement through messaging
Overall, it was good decision when we opted for ProTexting.
PROSProTexting benefits us with direct customer engagement through text messaging, including mass texting, scheduled messages, and autoresponders. The platform provides detailed analytics for tracking campaign effectiveness, enabling data-driven decisions. It offers a streamlined solution to enhance customer engagement and drive results through SMS marketing.
CONSCons of using ProTexting include the need for customer opt-in, potential costs, limited reach to non-texting audience, and the importance of maintaining appropriate messaging frequency and timing.
Oleksandr
Information Technology and Services, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
ProTexting is a fantastic tool for SMS marketing
We have recently started using ProTexting as an organization because it provides us with many valuable features. The tool's many useful features convinced us to add it to our workflow; for example, we rely on it to automate the process of establishing and nurturing relationships with our customers, which has allowed us to reach out to them not only by SMS but also through social media platforms and email, which has had a significant impact for some time now. We have been able to get the word out about our products and services in a way that has been well accepted by our target audience thanks to ProTexting, which offers the best bulk SMS and MMS service. The credit for all this goes to ProTexting.
PROSIts easy and lightweight handling helps the whole team feel engaged and inspired to include it in activities, which is one of its main advantages because it makes it a fascinating and attractive tool. In addition, it is essential to offer competitive pricing to encourage companies to use this technology. It is an invaluable resource that all companies should use due to its high quality of service in marketing. There is no downtime associated with training new employees to use the tool due to its lightweight design and intuitive interface. It benefits small businesses because its pricing is adaptable and consistently provides low-cost programs that keep customers happy.
CONSSo far, I have not had any problems or displeasure with this tool because I have found it effective and productive in meeting my needs.
Batuhan
Information Technology and Services, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed October 2022
Strengthen your communication with your customers.
In general, I am happy, I think that I get a problem-free service for the price I paid.
PROSStrengthen your communication with your customers. It is an inevitable fact that we have shown a great increase in after-sales support and customer satisfaction statistics. Thank you very much for the ease of use provided to Protexting.
CONSYou may experience installation problems, contacting customer service after purchasing will quickly resolve the process.
Kavya
Health, Wellness and Fitness, 501-1,000 employees
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed January 2023
A great SMS app for bussiness
ProTexting provides you all you need on messaging in secure and safe. I used the app through the free trial for now.
CONSI didnt experienced anything wrong. On the other hand price is obviously little bit high.
Reasons for switching to ProTexting
I get so many glitches on SMS-it
Suraj
Information Technology and Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
ProTexting team provide us 100% assistance from signup to launching our first campaign
ProTexting helped us launch our first text campaign, customized the package based on our specific needs, they also provided on-demand training and amazing customer support, and also went above and beyond and helped us every step of the way to properly utilize the text messaging features of their tool to achieve our text marketing goals for our business. They provide on-demand integration with our current tech stack. It was super helpful. Highly recommend.
PROSProTexting's amazing customer support. They not only helped me setup my account according to our needs but also helped us optimize our first text messaging campaign.
CONSSome of the features are not easy to understand, but they make it up with their phone support.
Harish
Marketing and Advertising, 1 employee
Used weekly for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2022
The best SMS and MMS marketing software in the Industry and I feel everyone should use it.
I had a wonderful experience using this software / tool, I was not aware before that this type of tools exist and when I just learned the marketing skills it's the first and yet the last best software I've been using which indeed helps you in marketing your business in just clicks with your date.
PROSI like all the features they have till now, they work fine in every frame of work and I love it...This ProTexting software helps you so much and saves you a lot of work with it's features which basically also helps you a lot of conversion to your business. They just work so perfect and I love they're adding the value to their customers.
CONSThe least I like is the design of the website and I feel they should develop their website for both PC and mobile users because the world has major portion of mobile users and this is where they should work some. It's a suggestion for them to work on UI / UX of the website, that's it.
Vendor Response
Thanks for you review! We'll keep in mind your suggestions for the future updates!
Replied April 2022
Denis
Higher Education, 11-50 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2022
The most Polished and Matchless SMS services platform.
With the software, We have been able to send and receive bulk messages to more people.
PROSIt is easy to send group SMS and MMS.it easily schedules messages.It offers a high security to our data.Text to landline.
CONSIt has great messaging features and we have not really had any difficulties while working with the tool.
Anonymous
201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
I enjoy my ProTexting User Experience.
As its name implies it has enabled me to become a Pro at Texting both formally and informally, eliminating my grammatical errors efficiently.
PROSI like how easy it is to use, even for beginners. It is also compatible on Android and iOS.
CONSThe Dictionary vocabulary can be updated to reach a broad range of colloquial slang.
Vendor Response
Thank you for the great review! We will keep in mind your suggestions to improve our services in the future.
Replied April 2022
Cheryl A
Animation, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
greatest texting online free ever
loved it because i was able to do exactly what i needed without a hitch!!
PROSso easy and simple and actually love this service. Thanks, guys whoever created this just perfect for ppl like me!!
CONSI didn't find one thing, okay well I guess the text size could have been a little bigger because my vision is poor but other than that I would recommend it to anyone!!
Vendor Response
Thanks for the great review!
Replied July 2022
Meenu
Verified reviewer
Information Technology and Services, 5,001-10,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2022
Good Solution for Digital Solution
We are able to send the SMS or MMS to multiple users in one click. We are able to increase the web traffic on our website
CONSThere are two much failures while sending the SMS. Customer care team is not responsive. Apart from this there is no problem and they have huge dataset for marketting
Mohamed
Verified reviewer
Information Technology and Services, 51-200 employees
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
FUNCTIONALITY
3
Reviewed September 2023
Affordable and Easy-to-Use SMS Marketing Platform
ProTexting is an excellent text message marketing platform for companies of all sizes, in general. It boasts a committed customer service team, a wide range of features, and is simple to use.
PROS1. Simple to use2. Several features3. Acceptable different price ranges4. Committed customer service team
CONSIn My Opinion, it may be costly for people who use it often and also noticed limited opportunities for integrating with other marketing tools.
Reason for choosing ProTexting
I gave it a try as ProTexting's integration with Zapier was another factor in my decision. I can link ProTexting with other programs and platforms using Zapier, including my CRM and marketing automation software. This enables me to automate and enhance the effectiveness of my text message marketing initiatives.
Aloyce
Executive Office, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Lovely
Needs work but so far so good
PROSVery easy and convenient makes it easy to communicate with clients all through
CONSDelay in delivery at times or never reaches at all. This makes it frustrating
Vendor Response
Thank you! We value your opinion!
Replied August 2022
Catherine
Verified reviewer
E-Learning, 1,001-5,000 employees
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
4
Reviewed October 2023
Protexting
The app is useful, makes the work easier, and it offers free trial to help the user test the functionality of the app without actually paying for it.
PROSThe app can be used as intended, sending messages and announcements can be easily done. It is pretty straightforward.
CONSThe app can improve its UI design to attract more users and engage them for a long time.
Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
I'd love that service
It's cheap and fast. And it is very easy and comfortable to use.
CONSToo many ads are showing during work. But it is better
Anonymous
1,001-5,000 employees
Used monthly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
Sales Booster
Protexting provides the best mass texting and MMS service that helps us get into new markets and target audience. It has boosted our software sales a lot thanks to its wider reach among the public. Way to go ProTexting!
CONSShall update any error encountered in future, didn't find any cons yet.
Vendor Response
Thanks for the kind words! We will keep pushing and trying to be even better in the future!
Replied May 2022
Prajal
Entertainment, 2-10 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Saves your time and or resources .increases productivity
We use it when we want to contact a lot of our customers but due to being short staffed we can't spend on people who manually send mails but pro texting has saved our time, money and resources
CONSUI could be significantly better . This happend with me that when I used it for first time It took a lot of time to figure out