SlickText software


37 reviews(5.0/5)
37 reviews(5.0/5)

SlickText is a cloud-based SMS marketing solution for business of all sizes. It caters to various industries including retail, restaurants, schools, churches, ministries, real estate, marketing agencies, e-commerce and nonprofits. Primary features include mass text messaging, text message scheduling, auto-replies, picture messaging, two-way text messaging, email captures, analytics and reporting.

SlickText allows users to reward loyal customers and increase offer redemptions via text marketing. Other features include drip campaigns, birthday texts, free rollover texts, age verification, link shortening, link tracking, keyword marketing, contract segmentation and webhooks. The software offers integration with Facebook, MailChimp, Constant Contact and others.

SlickText is offered in a monthly subscription pricing option. Support is offered via email, live chat and over the phone. Other help options include FAQs and webinars.

Supported Operating System(s):
Web browser (OS agnostic)

37 Reviews of SlickText

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  • JD from The Ranch Harley-Davidson

    Number of employees: 11-50 employees

    September 2018

    Makes Communication with Staff Easy

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I've been using this software for the last couple years to communicate with our staff about events, policy changes, etc and its awesome! It's relatively inexpensive and easy to use and any time I have noticed any bugs or issues, they address my concerns immediately! I highly recommend them!

    Pros

    The simplicity is my favorite thing about this software! It really is easy to use and now that they offer an app, it's even more easy and convenient.

    Cons

    I wish I could send emojis in messages. I also wish that when sending pictures or gifs, it would automatically resize them to an appropriate size to send out...now I have to go out and do it on my own which can be difficult.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Keith from Go & Shine

    Number of employees: 2-10 employees

    August 2018

    5+ Stars!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    5+ stars! Such a great experience! Support team went above and beyond to help me. They not only answered my questions quickly and fully, but provided even more relevant information saving me time in trying to figure it out on my own. I would highly recommend The SlickText service, as well as the individuals who provide service to the customers!

    Pros

    Quick and easy to set up. Made even easier with real English speaking people offering immediate help and service!

    Cons

    Nothing so far. I have only just begun my SlickText journey, but I am planning for it to be one piece of software I hold on to and use frequently.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Christine from Back on the Racks

    Number of employees: 11-50 employees

    August 2018

    Most effective marketing tool I've used for my retail stores!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Super easy to use, great training, outstanding results! I have retail stores...many of our customers will get a text on a sale and have told us that they turned there car around and came immediately to the store to shop! Nothing else has been as effective!

    Pros

    Ease of use, simple for my customers to join, outstanding support and training, cutting edge!

    Cons

    I haven't found anything that I do not like about it.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • dee from ibc

    Number of employees: 10,000+ employees

    August 2018

    Efficient & easy!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Makes sms messages for clients much easier and correspondence faster!!!

    Cons

    I don't really have any cons for this product.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Michael from The River

    August 2018

    This web based software allows us to communicate with the whole church with a single text!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This software is easy to use. It makes communication simple even when you are on the road! Their customer support is friendly and quick!

    Cons

    I can not think of one Con! It is an awesome program! I would recommend this to anyone who desires to stay in communication with their people! Slicktext you Rock!!!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jessica from Wish Route

    June 2018

    Beyond expectation - customer support is amazing

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Customer support, ease of use, customizability, ability to directly interact with customers through 2-way text.

    Cons

    Interface can be so simple you don't realize how much the software can do! Really, not much else - it's amazing.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Peter from RES Auction Services

    Number of employees: 11-50 employees

    May 2018

    Outstanding Customer Service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Product works every time. Customer service is top notch. Every question and issue is answered quickly.

    Cons

    Well it's not free but beyond that it a great service and a great product. Recommend it to anyone looking to reach buyers where they are, their phones.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Karen from LuLaRoe Karen & Brian

    March 2018

    Outstanding! Easy to setup and easy to use!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is very easy to set up and use. Plus they created the flyers and marketing materials I needed to grow my texting group. It was so easy! Not only do I have another touch point to my customers but they are responding to the text messages and my sales have gone up!

    Cons

    So far, nothing. I am very happy with this service. I have been using this for a few weeks now and not only is the system easy to use but their customer service is spectacular.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Blair from JoyRide Cars

    March 2018

    A perfect fit for what I was looking for! Customer service has far exceeded my expectations!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    There are a lot of ways to customize and make look just like your website, newsletter and other outward communications. Very impressed!

    Cons

    I wish there was an ability to add more custom fields as I have several groups that I'm looking for more data as they register for my events.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Joseph from Palonis Chiropractic

    March 2018

    Just a great product with excellent customer service!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software is very easy to use! And whenever I have any questions, technical support (USA based) is just a quick call away!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • geoff from NOYB

    February 2018

    Outstanding, beyond satisfied

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I just switched from one of SlickText competitors because I could save a couple bucks. I had no idea that the difference in features, ease of use, and customer care would be so much better it's not even a comparison.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Tyler from The University of Mobile

    January 2018

    My experience with Slicktext has been great!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ease of use has been great! Love having help at the drop of a hat. I remember sitting with a customer service rep for at least an hour working out details for our plan.

    Cons

    There isn't much I would say having an app to send texts from a mobile device would be helpful. I have been in situations that i needed to send a text and couldn't or needed to modify something on our account but didn't have my computer.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: SlickText.com, Slick Innovations

    January 2018

    Hi Tyler! We've worked hard to make the mobile experience user friendly, and want you to feel comfortable setting up a campaign on the fly. Our mobile responsive dashboard should mimic an app experience. On top of that, we do have our mobile send feature, which allows you to send a mass text campaign right from your phone. Here's a video that explains more: https://www.youtube.com/watch?time_continue=4&v=RtsYGXruDEI If you have any questions, please give us a buzz at 1.800.688.6290.

  • Jesse from Colorado Martial Arts Academy

    Number of employees: 1 employee

    January 2018

    A fantastic value for the money

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easier communication with my Karate Family population and a super easy way to run contests when I make public appearances at festivals and other community events

    Pros

    The contests and multiple text words are excellent. The user interface is also easy to use. Most of all, the customer service from Slick Text is nice and very responsive.

    Cons

    A mobile app would be an excellent addition to the offerings of Slick Text. There have been times when I didn't have an opportunity to sit in front of my computer and set up a text or contest.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: SlickText.com, Slick Innovations

    January 2018

    Hi Jesse! We totally understand your desire for an app, but in the meantime, our mobile responsive dashboard should do the trick. We've worked hard to make the mobile experience super user friendly, and want you to feel comfortable setting up a campaign on the fly. On top of that, we do have our mobile send feature, which allows you to send a mass text campaign right from your phone. Here's a video that explains more: https://www.youtube.com/watch?time_continue=4&v=RtsYGXruDEI If you have any questions, please give us a buzz at 1.800.688.6290.

  • Todd from Go Set Ready Coffee

    December 2017

    Awesome, better than I expected

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This is an amazing company. We should strive to be like. They talk human,not a language I don't understand. Great company

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Brandon from UST Logistical Systems

    Number of employees: 51-200 employees

    December 2017

    Phenomenal!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have been able to grow my company's revenue and generate sales!

    Pros

    The ability to have direct contact with my client base, the ability to get out info rapidly! The company has invested time into me to make sure that I am able to better utilize their services to grow my business. They have treated me as if I am their top client and worked with me to make sure that I am going to grow. They make sure to take an interest in my company as if my growth was their own! Never been more pleased with the knowledge and pride they take in what they do!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Desire from Simple House Solutions, LLC

    December 2017

    They were fast and informative!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    They were fast, and made sure me and my company is protected which we love!

    Pros

    Connivence of the software is absolutely amazing , I really enjoy how I can see how many people opened the text

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Andrew from Noble Restaurant

    December 2017

    They are very responsive and offer a reliable texting platform. Jessica is a great customer rep

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The ability to attach mobile coupons to individual text message. The process of sending a message is very simply

    Cons

    Wish I could put unique coupon codes on campaigns so that each customer would get their own code, occasionally have a text go out later than time desired

    This review was submitted organically. No incentive was offered
    Review Source: Capterra

    Response: SlickText.com, Slick Innovations

    December 2017

    Hi Andrew! Thanks for your positive feedback. We love having you on board! We actually do offer unique promo codes, here's a tutorial showing you how to take advantage of that feature. https://www.youtube.com/watch?v=HbMIWOyiEo4 If you have any questions, or want someone to walk you through this feature, give us a call at 1.800.688.6290 or shoot us an email at info@slicktext.com. Have a great day!

  • Fletcher from Entertainment

    October 2017

    Customer support- Super quick, helpful, and genuinely enjoyable to work with.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    open rate is mental. instantaneous response.

    Pros

    Honestly the simplicity of the software is awesome. Enjoy it one-hundred and ten percent. Really looking forward to using this through the holidays.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Lynne from Towny (Roll Forward LLC)

    Number of employees: 11-50 employees

    October 2017

    SlickText Customer Service = incredible! Dashboard & analytics keep improving. Contest was flawless!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    SlickText helps us track our marketing messages and activities to see what is working .. or not. Simple to set up, track and analyze information. Their customer service is over-the-top great!

    Pros

    SlickText nails it with Dashboard, Analytics and extra-mile Customer Service.

    The SlickText software is so easy to use, with a dashboard that continues to improve every day and analytics that help us track our progress and messaging.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Nachi from Live Like YOU, Now! Coaching & Mentoring

    October 2017

    My experience with SlickText & Jessica has been one that has filled me with exhales & excited gasps.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I was able to get a lot more intimate with the folks on my list as well as grow my list. People found JOY in hearing from me and I could feel that. That's exactly what I want, especially for my purposes and objectives. Slick text made it very easy for me to say YES to them and to introducing text/sms to my business as a way to connect to the people I serve. I have already began recommending the software. I wish it was wider than the USA.

    Pros

    I like the geographic data the software captures. It helps me see where my opt-ins are and I'm able to cater to what's going on in their part of the world (USA). Also, the personalization, the graphs, and the knowledge of whether or not people clicked on my links. It's basically e-mail... but bite-sized, friendlier, and intimate - Exactly how I want my people to feel about hearing from me.

    Cons

    Being able to add personalization at the click of a button (in the composing text window) would be great, being integrated to mailerlite (my e-mailing system),

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
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