About SlickText

SlickText is a cloud-based SMS marketing solution for business of all sizes. It caters to various industries including retail, restaurants, schools, churches, ministries, real estate, marketing agencies, e-commerce and nonprofits. Primary features include mass text messaging, text message scheduling, auto-replies, picture messaging, two-way text messaging, email captures, analytics and reporting.

SlickText allows users to reward loyal customers and increase offer redemptions via text marketing. Other features include drip campaigns, birthday texts, free rollover texts, age verification, link shortening, link tracking, keyword marketing, contract segmentation and webhooks. The software offers integration with Facebook, MailChimp, Constant Contact and others.


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Supported Operating System(s):

Web browser (OS agnostic)

54 Reviews of SlickText

Average User Ratings

Overall

4.87 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(50)

50

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 54 results

September 2018

JD from The Ranch Harley-Davidson

Verified Reviewer

Company Size: 11-50 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

September 2018

Makes Communication with Staff Easy

I've been using this software for the last couple years to communicate with our staff about events, policy changes, etc and its awesome! It's relatively inexpensive and easy to use and any time I have noticed any bugs or issues, they address my concerns immediately! I highly recommend them!

Pros

The simplicity is my favorite thing about this software! It really is easy to use and now that they offer an app, it's even more easy and convenient.

Cons

I wish I could send emojis in messages. I also wish that when sending pictures or gifs, it would automatically resize them to an appropriate size to send out...now I have to go out and do it on my own which can be difficult.

September 2020

Alice from San Onofre Action Committee

Company Size: 2-10 employees

Industry: Public Safety

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2020

Easy Affordable way to get your message out!

I've been completely happy. So affordable that I have stepped up my plan as our followers grow. Money well spent!

Pros

I love that it is so easy to send a message and watch your followers grow. Great and efficient way to raise public awareness, with notifications and a way for our followers to take action. The Support staff make themselves available, are knowledgable and patient.

Cons

I wish it was easier to attack photos and links.

Reasons for Choosing SlickText

I was sold on the first phone call with [SENSITIVE CONTENT HIDDEN]

July 2020

Tiffany from Fritz Agency

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 6 months

Review Source


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

July 2020

Terrible service, refused to cancel our account when we no longer using the service

Terrible. Stay away! There are far better services you can use!

Pros

Nothing, the customer service was particularly terrible.

Cons

We sent a cancellation request over a year ago. They didn’t cancel our account and continued to bill us for 12 months. When we called to cancel for the second time they argued with us and refused to hear our complaint. The employee said (direct quote) “I’m not talking to you about this and there’s no management for you to talk to.”

October 2020

Scott from Driply LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2020

Slicktext is a step above

I love SlickText. The team is awesome and the software is top notch. [SENSITIVE CONTENT HIDDEN] is really a step above when it comes to customer satisfaction and going above and beyond to make sure slicktext customers are taken care of

Pros

- [SENSITIVE CONTENT HIDDEN] the customer support once you get setup - Price - Ease of use - Accessibility

Cons

- I really can’t think of anything at all

September 2017

Michelle from Real Estate Coaching Simplified

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

Slick Text has provided me

Easy to use for the marketing and communicating in an effective way that's affordable and easy to use.

Pros

The open rates of text message marketing make it a no-brainer for me. Additionally, I've got to say that it's really fantastic to be at a speaking engagement and have the room text a word into their phones all at once. It's as close to automated as you can get while you're standing right there in the room. I love it! And the attendees love it because they get whatever they're texting to receive right away. We live in a "right now" world and to deliver in that way is impressive to the attendees. They love it!

Cons

Slick Text has been a wonderful provider for my company. However, I don't like it when a text word is already taken. It has only happened once but it's just part of how text message marketing works.