About Tatango

Tatango is a cloud-based solution, which assists small to large businesses in retail, hospitality, and media industries with creation and distribution of messages through SMS and MMS channels. Key features include campaign planning, subscriber management, opt-in messaging, and reporting.

The application enables users to create subscriber databases using personal details, zip codes and email addresses, preparing custom messaging workflows for prospective customers. Tatango helps marketers track and visualize subscriber trends based on date ranges and subscriber count using graphical representation tools. With its administrative control feature, managers can set up role-based permissions, manage campaign accounts and add/delete users.


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Supported Operating System(s):

Web browser (OS agnostic)

68 Reviews of Tatango

Average User Ratings

Overall

4.49 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(38)

38

4 stars

(27)

27

3 stars

(2)

2

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 68 results

November 2020

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2020

Easy to use!

Great!

Pros

The software is easy for users to navigate. The reporting is strong and Tatango's Tech Support team is quick to respond and helpful.

Cons

It would be great if zip codes/numbers weren't clickable

January 2020

Ryan from Heartland Community Church

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

2.0

Customer support

2.0

Functionality

4.0

January 2020

Review of Tatango

It was good, but then the price jumped up we started looking at other companies and found better options.

Pros

I loved how you could see who unsubscribed from your texting service and that also the stop was included within the text but not charged to you as credits.

Cons

The price jumped up on us and was just too expensive to use. Also it was difficult to put forms in and it didn't have the google shortner option so when you put a link in it ate up much of your character limits.

Reasons for Choosing Tatango

I didn't choose it, the person in my position before me did.

Reasons for Switching to Tatango

Clearstream had better prices, GREAT customer service, and they were recommended from another pastor that had used it for their previous ministry.

July 2019

Kevin from Amazon

Company Size: 10,000+ employees

Industry: Staffing and Recruiting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

3.0

Functionality

2.0

July 2019

Good Platform for Small Company

Pros

Easy to send ad hoc messages. Really good platform for a small company.

Cons

Can't scale for bigger companies. Back-end system is not able to communicate/pull data efficiently.

August 2020

Taylor from C-Express Convenience Stores

Company Size: 11-50 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

August 2020

Tatango

Pros

The software is super easy to use and very effective.

Cons

It would be nice to be able to set reminders to make sure our subscribers hear from us on a regular basis. In a small company where one person carries a lot of different titles it easily slips through the cracks. It would also make things more efficient if there was a way to automatically share with your text subscribers and social media subscribers simultaneously.

August 2020

Richard from Skycore LLC

Company Size: 11-50 employees

Industry: Telecommunications

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2020

Great Team, Intuitive Platform

Pros

We helped set up a customer on the Tatango platform. The Tatango UI was very easy for the customer to use. They were selected over other vendors becuase their platform was able to send text messages to very large lists (4M+ subscribers) very quickly with high deliverability. We liked them becuase their support requests were answered quickly by very knowledgeable people.

Cons

Their platform currently focuses on the US and Canada and they lack Mobile Wallet functionality that some others in the space have on their SMS platforms.