About Tatango

Tatango is a cloud-based solution, which assists small to large businesses in retail, hospitality, and media industries with creation and distribution of messages through SMS and MMS channels. Key features include campaign planning, subscriber management, opt-in messaging, and reporting. 

The application enables users to create subscriber databases using personal details, zip codes and email addresses, preparing custom messaging workflows for prospective customers. Tatango helps marketers track and visualize subscriber trends based on date ranges and subscriber count using graphical representation tools. With its administrative control feature, managers can set up role-based permissions, manage campaign accounts and add/delete users. 

Tatang...


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Supported Operating System(s):

Web browser (OS agnostic)

51 Reviews of Tatango

Average User Ratings

Overall

4.49 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(27)

27

4 stars

(22)

22

3 stars

(2)

2

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 51 results

July 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

I was terrified to text... until it was SO easy with Tatango

I work in fundraising -- and Tatango has yielded at least 200% ROI within the first month of investment. This is an exceptional addition to any fundraising program

Pros

Incredibly user friendly -- great visual previews. You can teach someone to use this in about 5-10 minutes.

Cons

I work at a firm and across many clients who use Tantago -- it's frustrating to need to tie each account to another email instead of having one log in and a list of clients to select once logged in

January 2020

Ryan from Heartland Community Church

Company Size: 11-50 employees

Industry: Religious Institutions

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

2.0

Customer support

2.0

Functionality

4.0

January 2020

Review of Tatango

It was good, but then the price jumped up we started looking at other companies and found better options.

Pros

I loved how you could see who unsubscribed from your texting service and that also the stop was included within the text but not charged to you as credits.

Cons

The price jumped up on us and was just too expensive to use. Also it was difficult to put forms in and it didn't have the google shortner option so when you put a link in it ate up much of your character limits.

Reasons for Choosing Tatango

I didn't choose it, the person in my position before me did.

August 2020

Taylor from C-Express Convenience Stores

Company Size: 11-50 employees

Industry: Retail

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

August 2020

Tatango

Pros

The software is super easy to use and very effective.

Cons

It would be nice to be able to set reminders to make sure our subscribers hear from us on a regular basis. In a small company where one person carries a lot of different titles it easily slips through the cracks. It would also make things more efficient if there was a way to automatically share with your text subscribers and social media subscribers simultaneously.

July 2019

Kevin from Amazon

Company Size: 10,000+ employees

Industry: Staffing and Recruiting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

3.0

Functionality

2.0

July 2019

Good Platform for Small Company

Pros

Easy to send ad hoc messages. Really good platform for a small company.

Cons

Can't scale for bigger companies. Back-end system is not able to communicate/pull data efficiently.

May 2020

Simon from Mothership Strategies

Company Size: 51-200 employees

Industry: Fund-Raising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Customer support

4.0

Functionality

4.0

May 2020

Easy but frustrating

Pros

Software is overall easy to use and understand with minimal learning curve. While it takes some outside tinkering to do exactly what you want, it's very customizeable.

Cons

There have been numerous times where the software still simply break. A text that was scheduled to go instead gets deleted, or in the process for saving it gets deleted, or costs will not calculate. There has been very little explanation for this, and as an organization that uses this 5/7 days of the week it's disappointing.