All Textdrip Reviews
1-25 of 113 Reviews
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Alexander
Verified reviewer
Financial Services, 1 employee
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
TextDrip is a great way to immediately scale in a high volume sales environment
Overall, the benefits of the software far outweigh the limitations and TextDrip is an incredibly comprehensive tool to allow you to immediately scale your business. [SENSITIVE CONTENT] is very helpful and is constantly improving the intuition of the program to make it adaptable to each user's purpose. I am confident that the software will continue to get vastly better, but as far as I have seen this is by far the most helpful and affordable tool to help individuals scale rapidly in a high volume sales environment. Mass communication is a major staple in my industry and I don't know where I would be without this platform.
PROS1. TextDrip enables you to automate much of your prospecting cycle with much higher deliverability than most competitors. 2. [SENSITIVE CONTENT] always makes himself available to answer questions and optimize use of his software 3. TextDrip subscription is very affordable ($10 per month) and messages are inexpensive ($0.01 per text) and drip messages stop immediately after you have received a response to prevent you from spending unnecessary money. Superior bang for your buck compared to most mass texting platforms. 4. Messages can be archived to allow you to access previous responses to text messages, competitors often times do not populate messages until your next message has been sent out 5. The software enables call forwarding to send inbound calls directly to your cell phone along with displaying the inbound caller's number for ease of access. This is incredibly helpful compared to Ringy, which routes inbound calls based on what number the prospect is calling and not their phone number.
CONS1. The software can become laggy and ineffective if you do not archive conversations regularly. After 500 responses, it becomes difficult to navigate the software smoothly. I had to learn this on the fly, but once you begin archiving conversations to clear out the ones that are not productive it works smoothly. 2. The software is not a standalone CRM. It must be used in conjunction with a CRM like VanillaSoft, Ringy, or SalesForce to get the most out of the service and keep yourself organized. 3. You must manually enter a prospect into another drip campaign once they have been uploaded into TextDrip. When you upload prospects who are duplicates, the software does not allow you to enter them into a new drip campaign unless you manually access the lead from the Contacts tab and add them into the drip. This can be extremely time consuming when trying to consolidate positive responses and spark up a conversation by automatically entering them into a new drip. I would appreciate a function that automatically re-enters prospects into another drip after a certain period of time after receiving a positive response (hours, days, weeks, etc.) to automate your funnel. There is a way to manually do this, but it can be tedious if you are working a large volume of prospects because people inevitably slip through the cracks.
Vendor Response
We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track.
Replied February 2023
Paul
Insurance, 1,001-5,000 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2023
Easy to use
Easy to use. Very cost effective. and they are way ahead of the game to fix issues with sending messages.
PROSDeliverability and ease of use is great. Super helpful Customer services.
CONSDue to the forward thinking of Textdrip, they have done everything needed to do to battle the 10dlc stuff. Deliverability is the biggest issue dealing with texting. TD does more than anyone else to help this
Reasons for switching to Textdrip
Cost
Hada
Health, Wellness and Fitness, 501-1,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed July 2021
good
iffy, would like a bit more organization
PROSauto dial is the best feature if I could auto dial into isales that would be great
CONSno organization of texts its is super annoying
Reason for choosing Textdrip
to try
Vendor Response
Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip!
Replied February 2023
Cherokee
Insurance, 5,001-10,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
awesomesauce
I would recommend that people use this for SMS marketing for their business. I have had such a pleasant experience with textdrip since I began using it. The customer support is extremely sufficient.
PROSI like that it is very beginner friendly and easy to use. I like how customizable it isText drip is awesome. Super easy to use, very beginner friendly. Lots of features as well to make it as customizable as you want. You can easily keep track of your clientele and categorize them into lists if needed
CONSSo far there isn't anything that I don't really like.
andrew
Insurance, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
Textdrip Review
1. The ability to centralize and organize customer data in one place, providing a comprehensive view of each customer's interactions and history. 2. The automation and efficiency that a CRM brings to sales and marketing processes, enabling teams to save time and focus on building relationships and closing deals. 3. The customizable reporting and analytics features, allowing us to gain valuable insights into our business performance, customer behavior, and make informed strategic decisions.
CONSAlthough I find it hard press to list a con for the Textdrip software, The only thing I wish I could change is an "Archived" feature that is applied to clients.
Alejandro
Verified reviewer
Financial Services, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
alejandro review
Overall very useful from marketing to organizing as well as the 20% discount making it affordable if you buy in bulk
PROSThe thing I like most about text Tripp is the fact that you can set up a campaign. the way it works is it sets up a schedule messages that will be Sent automatically so for example you lose contact with a prospect you can put them on a drip campaign that follows up with them them
CONSTheir mobile app is very simple and doesn't work as well as the website
Stevan
Insurance, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Great CRM
It has been a good experience.
PROSI love the ease of use. I love that they are constantly developing to better fit a agents day to day needs
CONSI dont have any cons personally towards text drip
Reasons for switching to Textdrip
I liked text drip better overall. Customer service, ease of use. Ringy constantly made changes and did not let the agent now. Did not work with agents either, coarse customer service.
Camille
Insurance, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2024
Love using TD
How easy and simple it is to use and navigate.
CONSThere's no calendar to schedule appointments.
Mikia
Insurance, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2023
HONEST REVIEW
It has been great since I started using it. I've had no complaints and would recommend it to others.
PROSSo Far I love how organized the platform is and how there is always a live chat person available! This is so convenient especially in the heat of the moment when you need assistance as soon as possible!!
CONSI wish I could get a ding notification for when messages come through via laptop
Loren
Insurance, 1 employee
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Amazing Texting Platform
I love text drip and the ability to reach multiple clients and generate more revenue!
PROSThe ease of uploading a CSV file and modifying my text drip as needed.
CONSI wish it had a better calling feature and an easier use of a mobile app
Jake
Insurance, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2021
Excellent!
Highly recommended to any professional who needs to reach out to people. This software is not only great, but with it, you get a highly skilled and quick responding team to help you out. Their attention to detail and determination to fulfill the needs of the customer is extraordinary.
PROSThis software is very easy to use and does not take much to set up. It functions as it should and hasn't had any bugs or crashes since I've started using it. Not only does this software make everyday tasks much easier but it also keeps you organized.
CONSI am not sure if this already exists and I just haven't come across it yet, But I would love to see if my messages were actually delivered, if possible. On other texting apps, it will tell me if the message could not be sent. Also, not sure if this exists either as I am new to the software, But a way to resume drips once automatically stopped due to a response. I apologize if these features are already implemented.
Vendor Response
Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip!
Replied February 2023
Andrew
Insurance, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2021
You dont want to miss out!
I have loved textdrip so far! I use the software daily and it has already generated several closes for me and many more in the future
PROSThis software is very user-friendly! The simplicity of the user's interface makes working a breeze
CONSThe text drip system doesn't have a full CRM to use with it and disposition leads
Vendor Response
We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track.
Replied February 2023
Hector
Insurance, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
Textdrip Wonderful Platform
Its been the best experience with Textdrip
PROSI like that is can easily engage with a mass amount of phone numbers/ leads off of one click
CONSTheres nothing about the software that i dont like
Vendor Response
We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track.
Replied February 2023
Kevin
Insurance, 1 employee
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Kevin review
Blocked messages
PROSEase of use. It makes things streamlined and simple.
CONSOnly one phone number. It would be nice to have a number in every state and to be able to call.
Reasons for switching to Textdrip
Blocked messages
Vendor Response
We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track.
Replied February 2023
Bailey
Insurance, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2021
I love It
I love how easy it is to use. Its super simple to navigate and its effective.
CONSNot at this time. I dont have any complaints.
Vendor Response
Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip!
Replied February 2023
Wyatt
Insurance, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2021
Textdrip is the catalyst you need
SMS marketing campaigns to drip leads, saves time and effort with better results
CONSI do wish the lead organization was a bit more detailed (i.e. labeling which step in the process the lead is in).
Vendor Response
We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track.
Replied February 2023
Mariana
Insurance, 10,000+ employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2023
Very Helpful!
I love that it simplifies work and makes it easier to contact a lot of people very efficiently.
CONSNothing that I can say is missing or would make my experience better
Vendor Response
We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track.
Replied February 2023
Korey
Insurance, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Best Marketing software available!
FANTASTIC, You will make the money back you spend on this time saving platform 100 times over.
PROSThis soft ware is amazing, it puts you directly and easily in touch with clients. I love that it saves hours of your day reaching out to leads on your behalf.
CONSnothing, I have used multiple platforms like this and this one is the silver bullet.
Reason for choosing Textdrip
Textdrip won in every category I needed for the purpose of my work.
Reasons for switching to Textdrip
Ease of use and customer service. Textdrip is extremely good with customer service that is quick and personal.
Vendor Response
Thank you for your amazing note. we appreciate you taking the time to share your experience with textdrip!
Replied February 2023
Lex
Insurance, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Innovative way to reach your target audience
Very great experience, top notch software with really good customer service, couldn't be happier.
PROSThe things I've found most impactful using this software would it's user friendly features, super friendly / helpful customer support, and constant updates / improvements from the developers.
CONSThe only con I can think of when using this is if your number gets blocked by carriers, it may be hard to know at first. So you may be wasting credits sending texts without knowing your messages aren't being delivered.
Vendor Response
We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track.
Replied February 2023
Joseph
Health, Wellness and Fitness, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2022
great tool
The organization was the best thing ever on here
CONSThe delivered text was on and off but mostly sending
Vendor Response
Thank you for your amazing note. we appreciate you taking the time to share your experience with us!
Replied February 2023
Zach
Insurance, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
An absolute game changer
My production has increased exponentially. Definitely worth every penny
PROSThe chrome browser extension is what makes this product a breeze. Being able to add leads to a campaign with the simple click of a button makes sms marketing effortless. The mass text feature is also key
CONSThe only thing I dislike is having to reload with a set amount of credits each time. Besides that however, nothing bad to say
Vendor Response
We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track.
Replied February 2023
Nadine
Insurance, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2023
Amazing CRM
Honestly the best website to send texts and organize your work. I love the color code options and customer support is also very quick and helpful.
CONSI don't have any cons so because every single time I needed something someone was there to help.
Jairo
Health, Wellness and Fitness, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2022
Textdrip
makes life easier and you can manage your appointments easier.
PROSThe option to add a drip to a message already sent.
CONSthe app doesnt allow you to add drips to a text, only the desktop version does.
Reason for choosing Textdrip
its cheaper and better.
Reasons for switching to Textdrip
the affordability to do the exact same thing that ringy did but for a fraction of the price.
Vendor Response
We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track.
Replied February 2023
Britt Robert
Insurance, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2021
Great Service - Impressive
My overall experience has been great. The customer service is always available and professional and helpful!
PROSI liked the ease of upload, creating a drip campaign is easy and it works great!
CONSIt does not yet have a way to reconcile how many text you have sent out compared to how much you have been charged, but they are working it.
Vendor Response
We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track.
Replied February 2023
Reginald
Insurance, 1,001-5,000 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Textdrip is awesome!
Textdrip is a wonderful to assist in automating the follow .aspect of working leads
PROSThe easy of use and software integration is uber simple! I was able to use the software successful in the same day that I signed up for the service. Simply amazing!
CONSI haven't discovered anything to dislike!
Vendor Response
We appreciate your 5-star rating. We strive to provide the best experience possible, and your feedback confirms that we're on the right track.
Replied February 2023