About TextP2P

TextP2P is a cloud-based SMS marketing solution that lets small to large enterprises personalize communications with prospects using custom messages, improving client experience and sales conversions. The centralized platform enables users to create political campaigns and automatically deliver recorded messages as voicemails to specific contacts.

Key features of TextP2P include call forwarding, role-based access, ringless voicemails, shared inbox and alerts/notifications. Businesses can utilize multimedia messaging service (MMS) surveys to collect feedback from customers, allowing brands to improve user experience. Additionally, it lets enterprises send customizable emails to prospects and schedule reminders to follow-up on leads.

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Supported Operating System(s):

Web browser (OS agnostic)

33 Reviews of TextP2P

Average User Ratings

Overall

4.97 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(31)

31

4 stars

(1)

1

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 33 results

February 2019

User Profile Picture

Dr. Sherri from Optimum Impact

Verified Reviewer

Company Size: 1 employee

Industry: Professional Training & Coaching

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

The Most Effective Relationship Marketing and Connection Tool Ever!

Email is easily dismissed. A text message, on the other hand, is like a secret whispered to another that they cannot wait to answer! Text P2P is the magical (and practical) solution for connecting immediately and efficiently...and it doesn't take a tech genius level IQ to utilize! It's the perfect tool for booking events, announcing new product launches, or simply staying connected with the needs of your audience.

Pros

Text P2P has a vast array of features (and you'll want to use them all) and they keep adding to them! They are proactively responsive to the needs of their users. Text P2P allows you to set the pace of your connections, create keyword campaigns that evoke engagement, and gives you a personal platform for developing rich content-based communications (two-way) with your target audience.

Cons

It was sometimes difficult to determine what my response to a text message was, as the most recent message shown was from the recipient (perhaps this has been updated).

February 2019

Michelle from Michelle Hillaert Fitness

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Text P2P Revolutionized my Business

Text P2P has made my business process easier. It's easy to capture phone numbers and email addresses with the MailChimp integration and then put them through my sales funnel thanks to the workflow automations. I'm able to more easily stay in touch with and build relationships with clients/customers, as well as offer more value with the workflow automations when I have a new training or want to add value to my audience. Their customer service is very responsive, which has been helpful when I have needed to have various features explained better or if I've ever had any issues. They're always on it right away.

Pros

It's easy to use whether I'm on my phone or the computer. I am able to catch up with and check on my coaching clients easily by sending one text and then responding and relationship building individually in my Text P2P inbox. I use the automation to remind clients of monthly or yearly renewals. This system has saved hours of time for my business, which has allowed me to focus on more income bringing activities to increase my overall ROI.

Cons

Nothing. I love it. Any time I've had any issues, the company has fixed them or improved upon them immediately.

July 2019

Abbe from Metrolina Greenhouses

Company Size: 501-1,000 employees

Industry: Wholesale

Review Source: Capterra


Ease-of-use

5.0

Functionality

4.0

July 2019

Mass marketing tool

Pros

This seems like a great mass marketing tool as a way to quickly and easily engage with a huge audience.

Cons

There were a limited number of features compared to similar products

Response from TextP2P

Replied July 2019

Thank you for the review Abbe. If there is a particular feature that you wish we had, please let me know and I can look at adding that into the application.

January 2021

Ashley from self employed

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2021

Perfect for what I need!

Love it!

Pros

I love that i can set recurring messages, link up to zapier, and so much more! Thank you for making my life so much easier as I communicate with my customers... text is DEFINITELY the way to go for communication!

Cons

It definitely had a learning curve but once I got it, sure easy. And the customer support was amazing!

February 2019

Greg from Beachbody - Health, Wellness and Fitness

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

I Love TextP2P! It's easy to use, very cost effective, and excellent customer support!

The #1 feature for me and my business is the bulk scheduling. It allows me to upload a spreadsheet of all my customer's who have a subscription product expiring this month and it will automatically schedule reminder text messages before their renewal date. This allows me to upgrade customers and to offer them better deals, and bring in more revenue.

Pros

I love the simplicity of the website and how it works on my computer or on my phone. I was able to create a list, upload all my contacts, and start sending personalized bulk messages within just a few minutes. I appreciate how they give you your own local 10 digit phone number, and how I could send text messages with pictures up to 1600 characters long.

Cons

I can't say there is anything I don't like about it.