TextP2P Software

FrontRunners 2021

About TextP2P

TextP2P is a cloud-based SMS marketing solution that lets small to large enterprises personalize communications with prospects using custom messages, improving client experience and sales conversions. The centralized platform enables users to create political campaigns and automatically deliver recorded messages as voicemails to specific contacts. Key features of TextP2P include call forwarding, role-based access, ringless voicemails, shared inbox and alerts/notifications. Businesses can utilize multimedia messaging service (MMS) surveys to collect feedback from customers, allowing brands to improve user experience. Additionally, it lets enterprises send customizable emails to prospects and schedule reminders to follow-up on leads. TextP2P facilitates integrat...

TextP2P Pricing

Pay As You Go - $5 per month, buy credits which never expire Starter - $21 per month for 500 text credits/month Pro - $42 per month for 1,000 text credits/month Business - $84 per month for 2,000 text credits/month 10% discount for non-profits.

Starting price: 

$5.00 per month

Free trial: 

Available

Free version: 

Not Available

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TextP2P Dashboard

TextP2P User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Showing 1 - 5 of 60 reviews

User Profile

Dr. Sherri

Verified reviewer

Company size: 1 employee

Industry: Professional Training & Coaching

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2019

The Most Effective Relationship Marketing and Connection Tool Ever!

Email is easily dismissed. A text message, on the other hand, is like a secret whispered to another that they cannot wait to answer! Text P2P is the magical (and practical) solution for connecting immediately and efficiently...and it doesn't take a tech genius level IQ to utilize! It's the perfect tool for booking events, announcing new product launches, or simply staying connected with the needs of your audience.

Pros

Text P2P has a vast array of features (and you'll want to use them all) and they keep adding to them! They are proactively responsive to the needs of their users. Text P2P allows you to set the pace of your connections, create keyword campaigns that evoke engagement, and gives you a personal platform for developing rich content-based communications (two-way) with your target audience.

Cons

It was sometimes difficult to determine what my response to a text message was, as the most recent message shown was from the recipient (perhaps this has been updated).

Carrie

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2021

game changer

Pros

I love that I can schedule my messages and set up workflow automations - it’s transformed my onboarding process and my clients love it!

Cons

Nothing I can think of - I am still learning but so far it’s all be incredible

Reasons for switching to TextP2P

This tool provides so much more - workflow automatics specifically

Cameron

Company size: 2-10 employees

Industry: Food & Beverages

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

Great tool for SMS/MMS marketing

Great experience overall.

Pros

This tool is so easy to use, and to update the list for follow up messaging..

Cons

It was a little hard to figure out the shot code, but once it was done there were no issues.

Reasons for switching to TextP2P

I was unable to send messages via sender, and couldn't get the support I needed to actually send messages.

Abbe

Company size: 501-1,000 employees

Industry: Wholesale

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Functionality

out of 5

July 2019

Mass marketing tool

Pros

This seems like a great mass marketing tool as a way to quickly and easily engage with a huge audience.

Cons

There were a limited number of features compared to similar products

Response from TextP2P

Thank you for the review Abbe. If there is a particular feature that you wish we had, please let me know and I can look at adding that into the application.

Replied July 2019

Christina

Company size: 2-10 employees

Industry: Performing Arts

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

May 2022

Easy to use, great support, easy to manage and develop workflows and lists for clear communication

Text P2P has allowed us to easily communicate with inquiring families as well as current families in an easy way, with messaging that makes it simple for families to interact with us on a daily basis. Customer Service is fast and helpful.

Pros

We LOVE having the ability to create Workflows based on specific lists, integrating texts, ringless voicemail and email into one seamless flow. This allows us to easily schedule all communication across a variety of topics throughout our season to guarantee that we are not over-communicating to our clients, resulting in them being overwhelmed. Text P2P works easily with other systems to blend into existing automations and makes it super simple to continue communication through 2-way messaging.

Cons

We've found it more difficult than with other software to create workflows designated for specific lists.

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