---
title: "TextUs Software Reviews, Demo & Pricing - 2026"
description: "Review of TextUs Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/sms-marketing/textus-profile/"
page_type: "product"
language: "en"
---

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TextUs

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Overview

[Reviews](https://www.softwareadvice.com/sms-marketing/textus-profile/reviews/)[Alternatives](https://www.softwareadvice.com/sms-marketing/textus-profile/alternatives/)

# TextUs Review

From $299/month 2 plans

Wondering if TextUs is right for your organization?

Our SMS Marketing Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

TextUs

4.7

[(126)](https://www.softwareadvice.com/sms-marketing/textus-profile/reviews/)

Pricing

Starting at $299.00 per month

### About TextUs

TextUs is a business text messaging software that enhances communication through SMS engagement. It offers two-way texting, campaign management, and automation features to facilitate conversations. The interface and mobile app allow teams to manage messaging workflows efficiently. The system includes scheduled messaging, keyword-triggered responses, and analytical tools to measure outreach effectiveness. TextUs integrates with CRM systems like Salesforce, HubSpot, and Microsoft Dynamics to maintain consistent communication records. It supports various messaging needs with features for conversation management and engagement tracking. TextUs provides data insights to measure messaging performance and guide communication strategies, serving as a comprehensive tool for organizations incorporating text messaging into their communication approach.

Do you work for TextUs? [Manage this product listing](https://www.g2.com/products/textus/claim_requests/new?auto=true)

Wondering if TextUs is right for your organization?

Our SMS Marketing Software selection experts can help you in 15 minutes or less.

## TextUs User Interface

## Popular TextUs Alternatives

Main Product

TextUs

4.7

[(126)](https://www.softwareadvice.com/sms-marketing/textus-profile/reviews/)

Ratings Breakdown

-   4.73Ease of use
-   4.76Value for money
-   4.72Customer support
-   4.60Functionality

Pricing

Starting at $299.00 per month

Get Price

Alternative Product

[Project Broadcast](https://www.softwareadvice.com/sms-marketing/project-broadcast-profile/)

4.9

[(652)](https://www.softwareadvice.com/sms-marketing/project-broadcast-profile/reviews/)

Ratings Breakdown

-   4.54Ease of use
-   4.72Value for money
-   4.80Customer support
-   4.67Functionality

Pricing

Starting at $7.00 per month

Get Price

Alternative Product

[Clearstream](https://www.softwareadvice.com/church/clearstream-profile/)

4.8

[(698)](https://www.softwareadvice.com/church/clearstream-profile/reviews/)

Ratings Breakdown

-   4.72Ease of use
-   4.55Value for money
-   4.85Customer support
-   4.60Functionality

Pricing

Starting at $35.00 per month

Get Price

Alternative Product

[SlickText](https://www.softwareadvice.com/sms-survey/slicktext-profile/)

4.8

[(271)](https://www.softwareadvice.com/sms-survey/slicktext-profile/reviews/)

Ratings Breakdown

-   4.79Ease of use
-   4.64Value for money
-   4.86Customer support
-   4.72Functionality

Pricing

Starting at $29.00 per month

Get Price

Alternative Product

[LabsMobile](https://www.softwareadvice.com/product/527802-LabsMobile/)

4.8

[(53)](https://www.softwareadvice.com/product/527802-LabsMobile/#reviews)

Ratings Breakdown

-   4.81Ease of use
-   4.71Value for money
-   4.74Customer support
-   4.58Functionality

Pricing

Available upon request

Get Price

Alternative Product

[EZ Texting](https://www.softwareadvice.com/sms-survey/ez-texting-profile/)

4.5

[(273)](https://www.softwareadvice.com/sms-survey/ez-texting-profile/reviews/)

Ratings Breakdown

-   4.52Ease of use
-   4.16Value for money
-   4.27Customer support
-   4.38Functionality

Pricing

Starting at $25.00 per month

Get Price

## TextUs Pricing and Plans

Starting price: $299.00 per month

Free Trial

Free Version

Pro

$299.00

per month

Plan includes:

-   5,000 messages per month
-   5 phone numbers
-   SMS & MMS messaging, campaigns & automation
-   Smart Delivery Suite (incl. AI Rewrite)
-   Integrations with your ATS, CRM, and tools
-   WhatsApp messaging — +$29/user add-on (beta)

Enterprise

Pricing available upon request

Plan includes:

-   Short-code eligibility
-   RCS Branded Sender eligibility
-   Custom volume pricing that scales down as you grow
-   Dedicated, named Customer Success Manager

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## TextUs Features

-   Popular features found in SMS Marketing
    
    2-Way Messaging
    
    Campaign Planning
    
    Campaign Scheduling
    
    Communication Management
    
    Contact Management
    
    Engagement Tracking
    
    Message Personalization
    
    Mobile Coupons
    
    Reporting/Analytics
    
    Scheduled Messaging
    
    Shortcodes
    
-   More features of TextUs
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Automated Responses
    
    Collaboration Tools
    
    Compliance Management
    
    Contact Database
    
    Customizable Branding
    
    Customizable Templates
    
    Data Import/Export
    
    Drag & Drop
    
    File Sharing
    
    Live Chat
    
    Mass Texting
    
    MMS
    
    Mobile Keywords
    
    Multi-Campaign
    
    Prioritization
    
    Real-Time Chat
    
    Real-Time Notifications
    
    Remote Access/Control
    
    Reporting & Statistics
    
    SMS Marketing
    
    SMS Messaging
    
    Tagging
    
    Third-Party Integrations
    
    Transcripts/Chat History
    

## TextUs Integrations

Bullhorn Recruitment Cloud

Integration rated undefined from -1 review

JobDiva

Integration rated undefined from -1 review

Salesforce Sales Cloud

Integration rated undefined from -1 review

Bullhorn

Integration rated undefined from -1 review

HubSpot CRM

Integration rated undefined from -1 review

Staffing Referrals

Integration rated undefined from -1 review

See all 23 integrations

## TextUs User Reviews

## TextUs customer ratings

- Overall rating: 4.7/5
- Total reviews: 126

### Rating distribution

- 5 stars: 100 reviews (79%)
- 4 stars: 17 reviews (13%)
- 3 stars: 7 reviews (6%)
- 2 stars: 2 reviews (2%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.7/5
- Value for money: 4.8/5
- Customer support: 4.7/5
- Functionality: 4.6/5

---

### Hard to remember what what I did before TextUs! The efficiency is incredibly time saving!

- Overall rating: 5/5
- Reviewer: Erin W.
- Verified reviewer: Yes
- Industry: Staffing and Recruiting
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: March 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Get responses and get them quickly!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It saves me time, frustration and so much more!

#### Cons

That I cannot attached documents to it, that would be even MORE fabulous but at least now I can receive documents which has been so wonderful!

---

### TextUs is a fabulous tool!

- Overall rating: 5/5
- Reviewer: Michelle K.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2019
- Review source details: This review was submitted organically. No incentive was offered

TextUs was able to quickly adapt to the way my teammates and I reach out to people, and mesh their system with our existing database. The customer service is top notch - responses are immediate to any concern, and generally they have a solution to problems within moments.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love the convenience of being able to text using my computer keyboard and having that connect directly with our database. I don't have to waste time copying and pasting my communication notes - TextUs auto-populates my communication in database notes whenever I use it!

#### Cons

I'd love it if there were a way to combine individual texts into a single "conversation note" in my database.

---

### Do not change to Next Textus if currently using Textus

- Overall rating: 3/5
- Reviewer: Shannon F.
- Verified reviewer: Yes
- Industry: Human Resources
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

LOVED the standard Textus. Don't "upgrade" unless there are specific features you are looking for that Next Textus provides. For ease of use and multiple users, Next Textus doesn't come anywhere near the great experience we ALWAYS had with the standard Textus. It is far more time consuming now that they made it "individualized".. I wish they had the option to go back, whereas with my company that is the decision they made, but would be great if it weren't "all or nothing". I think it's great if you are an individual user having individual conversations that only you are reading and answering, but if you are in an environment where everyone in the office can and does answer incoming texts (for better response time and customer service), it is simply frustrating now.

#### Ratings breakdown

- Ease of use: 1/5
- Customer support: 5/5
- Functionality: 1/5

#### Pros

I loved Textus because it was so user friendly and everyone in my office could jump in and see each conversation and make sure that we were giving the correct information. Also, the customer service has always been fantastic. Even after making the switch to Next Textus, customer service has really been fantastic (thankfully, that didn't change)

#### Cons

They took something that was sooooo user friendly and easy and made it far too time consuming and with virtually zero ease of use. I can see if they were trying to make conversations more private, but now half of my office doesn't know what anyone else is doing unless they change their parameters to open and if someone responds, you have to know where to look and it doesn't update and kicks you off the mobile app, that never had issues (that we knew of)

#### Reasons for switching to TextUs

I am not sure.. Made at a corporate level.

---

### It's like having a cell phone on your workstation!

- Overall rating: 5/5
- Reviewer: James G.
- Verified reviewer: Yes
- Industry: Accounting
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2017
- Review source details: This review was submitted organically. No incentive was offered

Mass communication and 1 on 1 communication are a breeze to manage with this software.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Communicating with numerous clients across a large variety of industries can be challenging enough on it's own. Texting has become a preferred method of contact for busy people and using the TextUs app makes it very efficient on our end. Also, you can use this on a PC, Mac, smartphone on the go - all are seamless and allow us to communicate with current and potential clients on the fly.

---

### One App for Texting

- Overall rating: 4/5
- Reviewer: Pie O.
- Verified reviewer: Yes
- Industry: Outsourcing/ Offshoring
- Company size: 201-500 employees
- Product usage: Used weekly for less than 12 months
- Reviewed: January 2023
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

the capability to mass SMS candidates, employees, and other groups with invites to visit our offices and chat with a recruiter in person as well as messages thanking them for their online applications.

#### Cons

It's the amount of Text Messages you can send per day. I hope they get to increase it and make it an exception.

---

### I love TextUs!

- Overall rating: 5/5
- Reviewer: Jessica W.
- Verified reviewer: Yes
- Industry: Staffing and Recruiting
- Company size: 201-500 employees
- Product usage: Used daily for less than 2 years
- Reviewed: August 2018
- Review source details: This review was submitted organically. No incentive was offered

They are very easy to work with and quick to respond to any questions or errors that may occur. Great experience overall!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Efficiency it allows when trying to communicate quickly. Very user friendly!

#### Cons

Nothing comes to mind! I use this app every single day to communicate with my colleages.

---

### It has been such a helpful tool in the recruiting business.

- Overall rating: 5/5
- Reviewer: Lisa G.
- Verified reviewer: Yes
- Company size: 501-1000 employees
- Product usage: Used daily for less than 12 months
- Reviewed: June 2018
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love the simplicity of the program. I love that I can send out "Mass" texts to my employees and that I can create templates for future texts to be sent out automatically.

#### Cons

I wish the import of contacts feature was a little more user friendly. And when you finally get this feature to work, sometimes all your contacts won't transfer over.

---

### TextUs makes discreet communication and documentation of said communication very simple!

- Overall rating: 5/5
- Reviewer: Walter G.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 201-500 employees
- Product usage: Used daily for less than 6 months
- Reviewed: December 2017
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I like the integration with my company's database software. This eliminates extra steps to document my communication over time. Whether I'm interacting with an individual or a massive group, TextUs lets me personalize every message.

#### Cons

When TextUs searches a page for phone numbers, I want to be able to sort that contact list by first or last name. I want to be able to sort my contact list by first or last name as well.

---

### Amazing product!

- Overall rating: 5/5
- Reviewer: Jennifer S.
- Verified reviewer: Yes
- Company size: 11-50 employees
- Product usage: Used daily for less than 6 months
- Reviewed: October 2017
- Review source details: This review was submitted organically. No incentive was offered

Better candidate response and communication. Full visibility company-wide of incoming and outgoing texts.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Very easy to use! It integrates with our ATS, Bullhorn, so all inbound and outbound texts are recorded in the notes for each candidate we contact. Amazing response rate, within the first month of use, our average response rate was over 60% company-wide with some of our top users seeing over an 80% response rate from candidates!

---

### TextUS is very helpful to reach the candidates directly.

- Overall rating: 5/5
- Reviewer: Nilesh J.
- Verified reviewer: Yes
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 6 months
- Reviewed: October 2017
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

TextUS is very helpful to reach the candidates directly, we can get candidates reply quickly either its a Yes or No. TextUS allow us to write long text as well. Very useful product specially for recruiters.

#### Cons

I do not think anything wrong/dislike thing in TextUS. Its a great tool for us to reach candidates quickly.

---

Showing 1 - 10 of 126 Reviews

[See All Reviews](https://www.softwareadvice.com/sms-marketing/textus-profile/reviews/)

## TextUs Popular Comparisons

[Project Broadcast vs TextUs](https://www.softwareadvice.com/sms-marketing/project-broadcast-profile/vs/textus/)[Twilio vs TextUs](https://www.softwareadvice.com/sms-marketing/textus-profile/vs/twilio/)

[Compare All Alternatives](https://www.softwareadvice.com/sms-marketing/textus-profile/alternatives/)

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