About Trumpia

Trumpia is a SMS marketing automation platform that helps small to large businesses manage messaging campaigns and communication across all digital channels. The SaaS solution allows users to automate processes for sending messages, collecting contacts, engaging with prospects and converting deals into revenue. Designed for health care, retail, finance, food and beverage industries, Trumpia's features include mobile keywords, appointment reminders, mass texting, data capture, one-to-one texting, reporting, auto-response module, contact cleanup and more. The software enables users to run multiple campaigns via SMS, email or social media platforms and optimize them as scores assigned to contacts on their activities and behavior attributes. Additionally, it provides a...

Trumpia Pricing

Base Plans: $45/mo for 1,000 SMS credits $75/mo for 2,000 SMS credits $125/mo for 5,000 SMS Credits Premium Plans with full Automation Tools & more: Standard: $195/month for 5000 SMS credits Professional: $495/month for 15,000 SMS credits Small Enterprise: $995/month for 40,000 SMS credits Medium Enterprise: $1,895/month for 100,000 SMS credits Large Enterprise: $3,995/month for 225,000 SMS credits Higher volume custom plans are also available. Contact Trumpia for more information.

Starting price: 

$45.00 per month

Free trial: 

Available

Free version: 

Not Available

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Customizable campaigns

Trumpia User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4.5

Functionality

4

Showing 1 - 5 of 64 reviews

User Profile

Julio

Verified reviewer

Company size: 11-50 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2018

3 Years in and no complaints at all

Pros

Trumpia has been an excellent resource for our company for over 3 years now. The ease of use, great communication, and highly effective marketing tools make working with Trumpia all the better.

Cons

I personally do not have any cons, however, I do think the mobile version of the site can be improved.

Diego

Company size: 1,001-5,000 employees

Industry: Farming

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2022

Trumpia Review

Excellent communications with Accounting and our Personal Representative

Pros

Trumpia’ s SMS Service provides us with the most efficient way to communicate critical messages to our employees in all our operations. From HR to Field operations, Trumpia’s platform has given us peace of mind knowing our communications will be sent in a timely and efficient manner. A few of the many alerts Trumpia has helped us with are: Alerting prospective employees of upcoming job interviews Daily start time/end time shift schedules sent out to employees. Field Operations schedules sent out notifying what fields are scheduled for harvesting, including estimated pay from previous day harvest These are just a few of the many benefits we have thanks to Trumpia’ s Incredible Platform!

Cons

The updated UI took some learning, but overall once you dive it it became easier to use.

Reasons for switching to Trumpia

We were satisfied with tellmycell, but Cost was a big factor. Trumpia's price was much better than the other SMS services will looked into, also, with it's features, Trumpia provided a unique opportunity to expand the use of our SMS needs.

Jimmy

Company size: 11-50 employees

Industry: Religious Institutions

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
3

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

November 2021

Gets Job Done with few extras

Pros

The customized lists of recipients was very helpful. Additional features such as scheduled blasts and QR codes were also great.

Cons

The UI/UX is a little difficult to navigate and unintuitive.

Reasons for choosing Trumpia

Personal recommendations

Jin

Company size: 501-1,000 employees

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

November 2021

Perfect for what we need

Pros

We have been using Trumpia for our organization for nearly two years, and what stands out to us is the technical support and customer service. We have never had to wait more than an hour for our AM to respond (Jed), and they've been really quick to provide support and insight. The platform itself got a facelift with its interface a couple weeks ago, and the messaging and inbox runs noticeably smoother than before. The customization with the campaigns and keywords has also been instrumental in helping us with our internal staff communications.

Cons

The software at times can get buggy and laggy (less so now) - we've had to clear our cache or use the platform on Icognito mode at times.

Ted

Company size: 51-200 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

April 2022

6 plus years as a Enterprise user

Pros

We manage over 20 Shopping Malls that are constantly changing. It easy to add new Centers and get them up and running in a short period of time.

Cons

The interface isn't as intuitive as it could be, but the Trumpia team has been working on updating the interface,

Reasons for choosing Trumpia

They were the most accommodating in developing the best pricing solution for our needs

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