I have had bundles of messages I tried to send fail on two separate occasions. On both it seemed as if the system failed to recognise the credit I had paid into the service.

The service is very stable, and the few times we need customer support it's responsive and immediate with solutions.

Any time there is an issue, or I have a question, it is resolved quickly. The web app is incredibly easy to use, and API integrations are smooth.

The product is very easy to use. The customer service is outstanding.

The first was eventually remedied. On the second occasion I weas told my support query would be forwarded to an account manager, but there was no response or action within the following two weeks.

The ability that you do not have to have a double opt in to contact a customer is great. Also the ability to opt customers out in the backend as an administrator is great as well.

Great product that allows us to keep in contact with our customers in the easiest and most convenient way possible. I would definitely recommend this product.

From creating a new message to reviewing reports, all areas are user friendly and easy to navigate. I love the helpful hints like the character count that helps us stay within a budget.

Easy to use, easy to create and share templates, easy to create user accounts, detailed reporting, easy to configure user setting except time zone.

MessageMedia was fine before we knew what else existed.

This long awaited software has really changed my life. I am so happy to have found it, as it has boosted my productivity by over 33.

Responsive customer support and stable service.

When I keep a session open for a while and come back to do something it gives me error.

The pricing is expensive, The Customer Service is horrendous. You'l get an email from someone from Australia so the timezone issue is already a problem.

The results were immediate. We also love the Zoho integration.

I love how residents can respond to the text messaging. I love that if we have an urgent matter such as shutting down the water to a building we can instantly let them know of the situation.

Recurrent issues blocked delivery of messages.

It provided multi-recipient messaging and progress logs.

Prompt, Courteous, and Reliable when addressing any concerns. Quick turn-around, follow-through to completion.

It is perfect for us to contact some younger and difficult clients. Often times people do not want to get on the phone with an attorney but are happy to text us right back.

The customer service is phenomenal which has made implementation of this product a breeze. Racheal Rhee is fantastic to with.

Good product for the price and works as advertised.

There currently arent any features that we dislike.

The customer service was supreme, I consistently had [SENSITIVE CONTENT HIDDEN] reach out and check in to see how things were going and was always super helpful on every task.

User Friendly and Reaches All of Our Contacts.

We are a small company with a small budget. I feel like this software and our needs are the perfect pairing.

The customer service is hands down the best you can get.

The companion phone app works seamlessly. When a customer purchases new equipment, I can easily schedule a text to go out in the near future to check on them.

Ease of use, customer service and functionality.

This allows our customers to directly connect with us without having to remember another phone number. Most of our customers are on the go and love to get texts rather than read an email.

We've been using it for several weeks and [SENSITIVE CONTENT HIDDEN]have been great to work with and have answered any questions I had and worked out any kinks with me.

All in all it's great software, quick accurate messaging, organizes documents, but needs to have a link to sales support.

I think the initial autoresponder was attached to my first message and that looked a little confusing but it wasn't a big deal.

This has been a great tool helping us to text our owners and keep the lines of communication open while not keeping our front desk on the phone constantly.

I dont like that you have to pay in order to use it.

So so user friendly and seamless, it really does most of the work for you.

The team at Snap Desk is the best software team I have yet to experience.

US Dollar

Sinch MessageMedia is a mobile messaging service that helps businesses of all sizes better connect with their customers. Reach them via the channel of their choice and maximize ROI, effortlessly. Send bulk SMS. Create automated campaigns. Integrate with 85+ apps that you already use. 

Join over 70,000 global customers in healthcare, education, retail, and other industries that have scaled their business via our easy-to-use messaging platform.

Send, reply, and forward text messages straight from your browser. Customize your own messages with ready-to-use templates and broadcast to your contacts. Learn what works and what doesn't with reporting and analytics. Join today for free.

LongDescription

Link Shortening

Real Time Analytics

Text-to-Win

Shortcodes

Automated Responses

Mass Texting

SMS Messaging

Templates

Scheduled Messaging

Audience Targeting

2-Way Messaging

Template Management

Mobile Coupons

Contact Management

Survey/Poll Management

Mobile Keywords

Multi-Channel Communication

Message Personalization

Event Triggered Actions

Alerts/Notifications

SMS Marketing

Reporting & Statistics

Reminders

Automated Scheduling

Customizable Templates

Reporting/Analytics

Polls/Voting

Contact Database

Auto-Responders

Third-Party Integrations

Survey Builder

Campaign Management

A basic plan starts at $39 per month and includes 1,000 SMS per month, customer support, MMS, and a dedicated number.

Please contact MessageMedia directly for details on enterprise pricing.

Email/Help Desk

Phone Support

24/7 (Live Rep)

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Sinch MessageMedia

Live Online

Webinars

Documentation

Add SMS superpowers to your business phone. No number porting. No switching carriers. Just add texting.

MessageDesk is the SMS inbox made for your existing landline or VoIP phone number.

Getting started is easy:

1. Connect your existing business landline or VoIP phone numbers.

Connect any U.S. or Canadian-based 10-digit business phone number by completing a phone number hosting request.

2. Register with carriers for reliable business text messaging.

Our solutions team will register your phone number(s) with carriers to get you enterprise-grade message delivery and reliability.

3. Send and receive SMS from your existing phone numbers.

Once connected, MessageDesk makes it easy to start sending and receiving text messages through your business phone number.

Mobile Alerts

Customer Segmentation

Communication Management

Coupons

Customizable Fields

Data Import/Export

Mobile Access

Contextual Targeting

Interaction Tracking

Live Chat

Activity Tracking

Campaign Scheduling

Multi-Location

Compliance Management

Real-Time Notifications

Activity Dashboard

Reputation Management

Push Notifications

Chat/Messaging

SMS Polling/Voting

MessageDesk offers a free trial for 7 days, after which the software is available across four pricing plans, as outlined below:

Operator (1000 Free Messages/mo. - $39 per month, $29 per month (billed annually)
Team (3000 Free Messages/mo.) - $99 per month, $79 per month (billed annually)
Workplace (8000 Free Messages/mo.) - $295 per month, $239 per month (billed annually)
Unlimited (Starting at 15000 Free Messages/mo.) -  $399 per month

Sinch MessageMedia vs MessageDesk

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