Also we have had a great experience with the Customer Support team, they helped us understand the tool which is important to be able to get the results we needed.

Sometimes there are glitches and strange faults or delays.

I love ease of access to all of the links to our organization mentions in media.

With MTK we have improved our ability to explore big data. The team is very competent and has been ready for our request to customize it.

Easy to use, excellent support team, great insights and data.

I found my way around very quickly. The costumer service is amazing.

The ease in which I am able to set up my queries and integrate with the tech team. Reporting is also very simple to use.

Ease of use and simple reporting, simple insights, and lots of nice visualization.

That is an easy-to-use tool, you can change manually the social sentiment and have a great costumer service.

Very nice, helpful and competent. So, if you had any questions, they were always there to help.

I miss the ability to sort out retweets as it makes it more difficult to navigate when you search more broadly.

No data archive, you can monitor mentions captured only 90 days ago.

Easy to use, affordable, graphics and report clear and. Support team is very responsive.

They are all very kind and always available for solving nearly any problems in a quick time.

It's been an exciting experience using the platform. It has saved me time and energy.

I use it daily, opening Mediatoolkit is the first thing in the morning I do. I monitor our brand but also I like to get a quick overview of competitors' mentions, published natives, and PR.

Has built-in flexible reporting. Easy to export raw data and then fuel into whatever BI stuff you use, e.g. Google Data Studio.

It is so simple and easy to use. All the features are well implemeted so a user can easily find whatever he needs.

Easy to use, intuitive monitoring platform with great customer support.

User-friendly and reliable software for continuous monitoring on social media as well as in media articles and discussions.

Mediatoolkit is intuitive to use, has some great features such as easy reporting and query setup and customer support is always quick to respond.

It gives me simple and actionable insight in a blink of an eye. After the campaigns, I also check which channels bring the best results, to optimize media buying and other investments.

Easiness, practicality, tailor-made, promptness of the needed help, value for money. SENSITIVE CONTENT HIDDEN] is great.

It is a very useful tool for research, the technical service is super.

Yes, it solved most of my work directly. It has become even more useful thanks to its easy and understandable interface.

Mediatoolkit has been great as one of our tools to follow what has been said about a certain topic/event and its spread in social media or in articles.

Very quick email alerts, great customer service, and Mediatoolkit is always ready to help at any time. The insights and reports are very detailed as well.

It has helped us to uncover social and business insights across a variety of research topics and has proved to be a great platform for both students and experienced researchers alike.

Could have wizard or how to create new or edit already created search criteria. Sometimes you forget or add additional conditions and later on you realize that something is wrong.

Super support from the Mediatoolkit if you need help with how to track specific targets and keywords. Integration of this tool to fit our needs was very easy.

I appreciate how easy Mediatoolkit is to use in terms of setting up queries and reading the results.

I am having a great experience with Mediatoolkit. After almost 2 years of using it, I have seen many improvements and always have a quick costumer service.

Easy to use and the help desk is amazing, made my life a whole lot easier to find my features.

I like the Slack integration and the ability to monitor competitor brand names. Good data analysis charts too.

It is straight forward and extremely easy to use.

Positive for basic monitoring of brand on the free version.

I also like that it can also scan Twitter for brand mentions, leading to a more prominent media article that I always miss in Google alerts.

I'm testing the service and the API we are so happy with the results and the support person James William Hughes  is so awesome.

You would think for the amount of money they spend you could do something more with the software. Pricing is just outrageous.

Since using mention it has cut down the amount of time been taken up keeping track of all the different social media channels as the software does it all for you. You can even set it to post for you.

Great support staff and easy roll-up reporting to manage reputation risk.

Mention is pretty awesome and gets the job done in a few clicks. Easy to use, great customer support and really nice features.

One alert monitoring is available for free. I like that all the interesting for me keyword mentions from the whole Internet, including social pages and forums, are collected and stored in one place.

Good tool for tracking activities and brand mentions through the network.

The setup team was actually good, so the initial experience with the company was positive.

It's usability is excellent. It is easy and I love the interface.

I can;t say that I have any negative comments to add.

I can’t recommend Mention enough as a user-friendly, cost-effective, thorough solution. It also offers more advanced options for when your budget or need increases.

It has a great and easy to use dashboard. It also has an advanced notification system that delivers quality alerts straight to your inbox.

I enjoyed using this, it actually has a fast learning curve and fulfills all needs when you are keeping track of your growing brand.

There is an added cost to include traditional news sources like TV & Radio, but the extra cost makes the overall package more expensive than other solutions on the market.

It is easy to review email alerts, easy to use dashboards. It has a friendly interface and simple navigation.

I really like that you can integrate this with Slack. It makes it easy to keep on top of brand mentions as soon as they come in.

You will get instant notification of your mentions. This is really helpful for brand reputation monitoring and link  building.

I noted that sometimes mentions especially on different forums can be missed by this tool.

There are several features that allow you to better engage with your community. There is also a nice high level analytics report tool to assess your metrics.

Euro

Mediatoolkit is a cloud-based online and social media monitoring tool that tracks mentions of relevant keywords across 100 million sources, in real-time and in any language. 


All mentions are displayed in one place, the feed, with numerous filtering options and advanced Boolean search to ensure relevant results. Every mention is accompanied by detailed information about the source, reach, interactions, engagement rate and influence. 


Data analytics comprise more than 2,000 customizable charts and custom reports, with predefined options that consist of engagement and sentiment data, the influencer dashboard, competitive analysis for benchmark measuring and many more.


Other features include custom alerts and digests, custom PDF reports and Excel data exports and an unlimited number of users, keywords and reports. A mobile application is available both for iOS and Android devices.



LongDescription

Real Time Analytics

Engagement Tracking

Mobile Alerts

Email Alerts

Customizable Reports

Brand Tracking

Real-Time Monitoring

Sentiment Analysis

Competitive Analysis

Configurable Alerts

Social Listening

Data Import/Export

Social Media Monitoring

Multi-Channel Data Collection

Impact Measurement

Real Time Data

Performance Metrics

Filtering

Benchmarking

Real-Time Notifications

Real-time Updates

Visual Analytics

Review Monitoring

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Data Visualization

Reputation Management

Automated Scheduling

Keyword Tracking

Dashboard

Multi-Language

Alerts/Escalation

Real Time Reporting

Reporting/Analytics

Monitoring

Trend Analysis

Tagging

Third-Party Integrations

Competitor Monitoring

@mentions

Search/Filter

Hashtag Tracking

Social Media Integration

Keyword Filtering

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

1000+

Determ

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

Mention is a cloud-based solution that helps enterprises monitor audience insights and analyze marketing strategies across social media platforms. It enables professionals to perform crawling across review sites, forums, blogs and other sources to find brand/product mentions.


Mention allows businesses to measure the performance of marketing campaigns and generate analytical reports using key performance indicators (KPIs). Influencers can receive curated content as per consumers' behavior trends and publish scheduled posts across social media channels. Additionally, it lets users identify audience sentiments as positive, negative or neutral and export reports/mentions in PDF, PPT, CSV or XLS format. 


Mention facilitates integration with various third-party applications such as Twitter, Slack, Instagram, Facebook, Zapier, Buffer and more. The solution is available for free and on monthly subscriptions. Support is extended via FAQs, live chat and other online measures.



Commenting/Notes

Real-Time Analytics

Influencer Tracking

Customer Segmentation

Multi-Account Management

Audience Targeting

Automated Publishing

Collaboration Tools

Social Performance Management

ROI Tracking

Content Management

Real Time Updates

Customer Engagement

Post Scheduling

Campaign Management

For Small Businesses

14-day trial available (no credit card required)
Limited Free plan available 
Solo: $29/month
Pro: $99/month
ProPlus: $199/month
Company: Custom pricing 

Determ vs Mention

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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