I don't like that there's a limit for time range.

I usually use a socialbakers to make weekly reports. Socialbakers really helped me gather data and was also very useful for viewing good content for the week.

Data efficiency is also better and through it we can extract meaningful insights which helped my client and he really loved the overall report.

I like that it's easy to use, the interface is simple and intutituve. I really appreciate the support we have from the chat, the answer is always fast.

I like the calendar view, and the ease of creating and scheduling content, and the approval workflow.

We get to build a dashboard not only from scratch with what we want, but also utilize those very useful templates, which are continuously being updated.

The graphs are really nice and customizable. Provides great information to share with clients and proper looking reports.

Reports downloaded from SocialBakers are not the prettiest for sharing across various teams.

Even after we stopped using the platform, posts that we deleted went out on our platforms.

It is what you want it to be -- you can customise it according to your needs be it simple daily reporting or down to the nitty-gritty of complex reporting. The support team is one of the AWESOMEST.

I really love the the user interface and how I can filter data or build dashboard with intuitiveness. It's really simple and easy for someone just on-board to learn.

Also prime time is missing for twitter and instagram and reach for twitter too.

Being a long-term client (4+ years), Socialbakers is one of our long-standing SaaS relationships, and is testament to the superb account management, addition of new features and overall UI.

For beginner, Socialbakers are easy to use and really help my job.

I find it very frustrating that the software does not allow for programming the posts of stories content on instagram. Also, there should be a way to program carousel posts on instagram.

My experience with socialbakers, when I started with the software nearly 4 years ago was amazing, the functionality was incredible and it delivered value that we were willing to pay for.

Exceptional reporting with superb account management.

What I love most about this tool is the simplicity and how it makes it allows you to track keywords on every social network.

Not schedule instagram stories. But i know the problem is with instagram.

Easy to use, clear info, great customer service.

They are fast, friendly,  and will resolve any issues and answer any questions you have with the platform.

Great for a lot of things, awesome for social media.

I wish I could figure out or have a way to block from seeing multiple postings of the same article. It's bothersome to see multiples of the same thing in my feed each day.

Our experience with Critical Mention has been favorable, but with the onslaught of new and updated competitors, transitioning to a new provider is not off the table.

Highly recommend – it's much easier than any other similar software I've used.

Really liked being able to clip the media segments based on the text provided to ensure I captured the entire clip.

The UI/UX is definitely what sets Critical Mention apart. It's very easy to use, setup custom searches and alerts, and trim clips.

Sometimes Critical Mention inexplicably misses published stories, so we always need to manually cross-reference reports.

The search function allows me to find the latest news in my field before most other people, and this also allows me to make social media posts that get good traction.

This is the best in class mention tracking platform, we are always up to date now.

The implementation process was also pretty quick and easy.

I like how I can see, edit through word play, and then save and download video clips. I also like that I can save clips/articles/etc.

Expensive, but very solid and easy to use media monitoring software with decent analytics options. Building reports for our board was very easy.

Viewing, selecting and building custom reports is very simple. The UI is intuitive and effective.

US Dollar

An end-to-end Social Marketing Cloud for modern enterprises. From managing a multi-channel strategy to analyzing trends and optimizing performance, Emplifi’s social media marketing tools will enable your brand to amplify meaningful experiences at scale.

Social Media Analytics
Emplifi is the fastest, easiest, and smartest way to turn disparate social media data into actionable insights. Let AI and automation do the heavy lifting of extracting actionable insights and focus on elevating your social marketing efforts.

Social Listening and intelligence
Gain the social listening intelligence you need to create content your audiences want to see, and provide engaging and empathetic social experiences that stand out, and drive the most impactful campaigns.

Social customer care
Emplifi Social Care helps teams outside the service center provide customer care that exceeds expectations on social media channels using intuitive case management tools.

Social media and community management
Emplifi has all the tools you need to simplify social media management on all the platforms where your brand is active. Emplifi’s end-to-end community management solution helps you truly understand your audiences, so you can deliver memorable experiences with empathy.

Audience Analysis
Know your digital audiences inside and out, create content that truly resonates with each persona, and take your campaigns to the next level.

Content management and publishing
Sharpen your social media content strategy and development with AI and automation that makes your team more efficient, reduces their workloads, and boosts engagement with your audiences.


LongDescription

Real Time Analytics

Engagement Tracking

AB Testing

Multi-Channel Marketing

Multi-Channel Management

Influencer Tracking

Performance Management

Customizable Reports

Activity Tracking

Customer Segmentation

Brand Tracking

Real-Time Monitoring

Multi-Account Management

Sentiment Analysis

Competitive Analysis

Configurable Alerts

Audience Targeting

Automated Publishing

Collaboration Tools

Content Library

Social Listening

Social Performance Management

Data Import/Export

Campaign Planning

Contact Management

Content Management

Social Media Monitoring

Dashboard Creation

Multi-Channel Data Collection

Impact Measurement

Real Time Data

Performance Metrics

Filtering

Benchmarking

Social Media Integration

Visual Analytics

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Data Visualization

Reputation Management

Image Library

Conversion Tracking

Lead Nurturing

Social Advertising

Keyword Tracking

Dashboard

Customer Engagement

Reporting/Analytics

Monitoring

Campaign Analytics

Trend Analysis

Post Scheduling

Social Promotion

Tagging

Competitor Monitoring

Lead Attribution

Keyword Filtering

Campaign Management

@mentions

Search/Filter

Commenting/Notes

Third-Party Integration

Audience Analytics

Calendar Management

Natural Language Processing

Campaign Scheduling

Content Publishing Options

Real-Time Notifications

AI/Machine Learning

Workflow Management

Real Time Updates

Automated Scheduling

Multi-Language

Real Time Reporting

Audience Engagement

Negative Feedback Management

Third-Party Integrations

Hashtag Tracking

One-to-One Messaging

Real-time Conversations

Visit emplifi.io/products/social-media-marketing/buy for all pricing and plans available.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

51-200

201-500

501-1000

1000+

Emplifi Social Marketing Cloud

Live Online

Webinars

Documentation

Videos

Critical Mention is a cloud-based media monitoring platform that offers solutions to find and share TV and radio content, associated metadata and historical archives.


Critical Mention’s key features include broadcast monitoring, online news tracking and social media monitoring. It provides analysis to create reports through custom templates, graphs and charts and visualize coverage on density maps and word clouds. Critical Mention offers solutions for global TV and radio sources, Nielsen markets, cable networks, online newspapers, magazines, trade publications, forums and blog pages. It enables users to share and refine an editing tool.


Critical Mention integrates with media monitoring platforms for managing TV stations for various languages. It offers multiple tools for ad hoc search visualizations, mobile-friendly data reporting, self-service and saving local and national current events offline.



Emplifi Social Marketing Cloud vs Critical Mention

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