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> Reviews of Mention. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Mention is a good fit for you!

Source: https://www.softwareadvice.com/social-media-monitoring/mention-profile/reviews

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Mention Reviews

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# Mention Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(219)

4

(55)

3

(12)

2

(2)

1

(0)

## Secondary Ratings

Ease-of-use

4.7

Customer Support

4.7

Value for money

4.5

Functionality

4.5

* * *

### Pros

"The customer care team and the account managers are super keen to develop the tool and we're a living example where it has showed amazing development in tracking arabic keywords and constantly working on sentiment analysis."

"It's important for us to never leave a conversation hanging, and Mention helps us achieve that."

"The ability to monitor multiple social media accounts, as well as other online sources, is great."

### Cons

"I suppose I could complain that some channels are locked behind high tier paywalls, but I understand that is just how businesses are run/what they need to do to make revenue."

"I don't think you have presented enough analytical data."

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Mention Reviews, Pros and Cons - 2026 Software Advice