All Jersey Watch Reviews

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Gord

Sports, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2020

Glad I found this resource: no regrets!

Being a totally satisfied customer, I have recommended Jersey Watch to many groups for their consideration.

PROS

Compared to other website packages that we looked into and tested, Jersey Watch was the cleanest, easiest and quickest to use. The learning curve is pretty much non-existent! The quick "as-you-go"preview lets you fix glitches before they go public. Everything is logical so no "second guessing". The website is easy to maintain and update and, making it all even better, if needed, the Jersey Watch team is ready, willing and able to help. Always good to see them working on new features too!

CONS

We do a fair number of group presentations and like to feature photos of them so it would be great to be able to have the photos captioned. (Our photos are all captioned but that information currently doesn't carry onto the web platform.) This isn't a deal-killer as we're embedding short captions right into the photos themselves but that's extra work and everything else is quick and easy!

Reason for choosing Jersey Watch

Cost, features & ease of use, interest & feedback from [SENSITIVE CONTENT HIDDEN] (Jersey Watch), timing, willingness to help, ...

Reasons for switching to Jersey Watch

League Toolbox was bought out --- they had a great product --- and the platform was being discontinued so we needed to start afresh. Moving to Jersey Watch saved us transition costs. It's best to deal where your business is appreciated: loyalty is a two-way street!

Vendor Response

Thanks Gord! Great to hear the new website is working well for you and your members.

Replied April 2020

Joe

Sports, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Outstanding Website, Easy To Use, and Fantastic Support Staff

My overall experience with Jersey Watch has been "outstanding"!

PROS

Website was designed by the Jersey Watch team saving me a lot of time and stress. They designed an awesome website that is easy for me to update and tweak to my specific needs. It's also extremely easy to navigate for the players and parents. The Tech Support staff is always willing to go the extra mile to make sure that my questions (lots of them) are answered, provide suggestions, and assist me whenever the need arises.

CONS

At present there is not a means to "cap" program registration at a specific number of participants. Right now you can only set a program registration deadline. It would be nice to be able to establish a max number of participants so you don't have to constantly check the status of registration to avoid overbooking of Camps and Clinics. I spoke to Jersey Watch about this, and they are planning to roll out something of this nature in 2020.

Reason for choosing Jersey Watch

I chose Jersey Watch over the competition for three reasons: 1) The friendliness, expertise, and support of their staff, 2) The ease in navigation and editing of the website, and 3) The monthly cost associated with the product.

Vendor Response

Thanks Joe! Good luck with the upcoming volleyball season.

Replied October 2019

Robert

Sports, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Team website

Good, great support

PROS

Easy of consumer to understand the product

CONS

No issues, the software has been easy to use

Reason for choosing Jersey Watch

Investigated what other programs was using

Reasons for switching to Jersey Watch

cost

Vendor Response

Glad to hear things are working well for your lacrosse program Bob! Good luck in 2021!

Replied April 2021

paul

Sports, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Sturgis Little League

It is great.. the registration process was awesome and i also like the ability to send important messages to everyone through text and email

PROS

This program is great.... It is very easy to learn to use and very user friendly.... it is very simple to set up and edit and do all of the things we wanted it to do..... it also looks great with the design, custom graphics, and easy to add pictures..... The customer service is great and they are an email away with any help or question you might have.... It has become the number one go to for all information for everyone that is involved with our league

CONS

would be nice if the registration spreadsheet information wasnt 75 columns across.... very, very hard to read and keep track of as you are scrolling across for information

Reason for choosing Jersey Watch

i liked the way the examples looked and then when i contacted you all the guys i talked to and worked with were great and a lot of help and made me feel comfortable that they would be there to help us get it up and running

Vendor Response

Great to hear Paul! I think we'll be working on a custom export in the future where you'll be able to export just certain columns - we'll keep you posted!

Replied April 2021

Dan

Sports, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Jersey Watch is the BEST!

Outstanding! Kicks the snot out of Team Snap...especially with regard to customer service.

PROS

1. Customer support. Far and away better than our prior provider, Team Snap. 2. Ease of use. Navigating and updating the website, registration and calendar are super easy. 3. graphics. We had a super professional website set up in less than a day 4. Did I mention customer support?! 5. Jersey Watch will work with you to try and make an uncommon request work.

CONS

Email and text communications are limited to a specific number/month depending on the package purchased. Would prefer unlimited as we have several user groups.

Reason for choosing Jersey Watch

I had done research a few years back when we decided on Team Snap. No other product seemed to suit our needs. After 3 years w/Team Snap a random search found Jersey Watch. After one call we decided it was worth a try...very happy we found Jersey Watch.

Reasons for switching to Jersey Watch

Team Snap customer service is horrendous. Email-only communication and replys may take up to 48 hours...Absolutely NO phone support. Conversely, Jersey Watch replied to email almost immediately and they are more than happy to offer phone support when needed...which isn't often. Also, Team Snap registration set up is far more cumbersome than Jersey Watch AND web graphics with Jersy Watch are far superior.

Vendor Response

Appreciate the review Dan - we'll be working on making many improvements to the text and email features in the future!

Replied October 2019

Van

Sports, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2020

First-class Service & Website Design a Plus!

PROS

Look no further! Jersey Watch has provided our basketball club first-class service! The response time to answer questions is unbelievably fast and above all - professional and courteous. Super easy website to build and navigate for those who not as "techy"! Pricing is very low compared to others that attracted us to Jersey Watch. Thanks for all your support in helping us design a website that has attracted our customers!

CONS

-None- I appreciate the added features to help make the website more attractive and user-friendly!

Reason for choosing Jersey Watch

Pricing - League Keeper will nickel and dime you for each customizable section! This is included with Jersey Watch!

Vendor Response

Thanks for the review Van! Glad things are working well for your basketball club!

Replied November 2020

Jodi

Sports, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2019

Easy, Affordable, Time Saving Team Website

Love, love love them. We feel 100% supported and all of our needs are met. We run four three website through Jersey Watch. Our Community Wrestling program that holds information for our HS, JH and Youth program, our Private Elite Wrestling Club and an annual fundraising event. Extraordinary customer service for a cost effective, efficient program.

PROS

This software allows multiple administrators to run the program on the back end. I have used many sites before and this is the most user friendly. Limited training of users is needed. If support is required, the Jersey Watch Team responds in a heartbeat. We feel part of their family and they for sure are a part of ours.

CONS

At times we have a hard time creating registration pages for camps, and club fees. We usually have a complicated fee structure and need costume support. The system handles 99% of our registration needs, but every once in a awhile, we step out of the box. The Jersey Watch Team handles all of it for us immediately.

Reason for choosing Jersey Watch

We were referred by another program

Reasons for switching to Jersey Watch

Ease of use.

Vendor Response

Thanks Jodi! We'll be working on making some of the complex registration features available to administrators over the next 12-months.

Replied November 2019

Ben

Sports, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2020

Great support and partnership

PROS

The Jersey Watch team is superb at implementation and ongoing support. They release features and updates regularly.

CONS

The platform isn't as feature-rich as some others, but it this results in a platform that is simple, effective and just works.

Vendor Response

Appreciate the review Ben! In 2021 we'll be improving features and adding some new functionality. We want to make the platform easy to use for both volunteers and parents, but there are areas with the messaging and registration that we'll be improving soon!

Replied October 2020

Chris

Sports, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Great service!!

Jersey watch us been great overall!!!!

PROS

This website is easy to work with. Everytime I’ve needed help they have been quick to respond and work with me.

CONS

I would like more menu options.like maybe a calendar option to add a schedule Possibly something to add player stats as well for visitors to check out

Reasons for switching to Jersey Watch

Jersey watch gave us more options for what we were trying to do

Vendor Response

Glad to hear it Chris! We'll be working on adding more options and flexibility to the Scheduling features over the next 12-months and will be sure to keep you posted!

Replied April 2021

Nic

Sports, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Great product, great staff

Excellent experience for the past two years. Through Covid and everyday requests from parents Jersey watch has made it happen without difficulties.

PROS

The software is easy to use. But, in today’s world there is always a special circumstances that requires something outside what the software has set up. The staff has always made a change and made things work for us!!!

CONS

Nothing that I can think of off the top of my head.

Vendor Response

Thanks for leaving a review Nic! Good luck with the football season this year!

Replied April 2021

Shawn

Sports, 11-50 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed May 2020

Great Product, but definitely could use some more features.

Overall it's been a great experience.

PROS

Looks professional. Online Registration/Payment is a great option. Easy to use

CONS

I wish there was a form option for things outside of registration, right now I'm inserting a google form. Same thing for Calendar. A Calendar option with the ability to sign up for notifications based on the calendar would be awesome.

Reasons for switching to Jersey Watch

Wanted something that looked more professional than what I could create on my own.

Vendor Response

Glad things are working well Shawn! Calendar and more flexible registration options are in our future plans!

Replied May 2020

Jody

Sports, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Excellent Program

Excellent, highly recommended!

PROS

Love the ease of use as well as the quick response from customer service.

CONS

Nothing, very easy to set up & use. [SENSITIVE CONTENT HIDDEN] helped us get set up & running in no time and was always available to help.

Reason for choosing Jersey Watch

Price & overall need

Vendor Response

Glad everything is working well for you Jody! We look forward to working with your youth softball program in future seasons!

Replied April 2021

Bryishun

Sports, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Successful Host

My overall experience has been nothing but great

PROS

My name is Bryishun Pernell Owner of the Central Alabama Jaguars Semi Pro Basketball Team and this website has helped my team tremendously with putting our team information out to our fans and last minute changes and announcements

CONS

How i cant upload links to our videos at an easier way

Reason for choosing Jersey Watch

Jersey watch is very reasonable in prices but also the appearances of the website is very pleasing on the eye

Vendor Response

Glad to hear it Bryishun!

Replied February 2021

Alan

Sports, 1 employee

Used less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2019

Website

This is a website editor for our wrestling club website.

PROS

What I liked most was the ease of its use.

CONS

Some minor limitations in the text editor.

Vendor Response

Thanks for reviewing Alan! We'll be working on making the message sending editor more flexible and easy to use in 2020!

Replied November 2019

MacArthur

Sports, 2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT