It allows us to collect information for both players and volunteers in one area. The ease of use to update players information from an admin standpoint is super easy as well. Exporting of spreadsheets is simple and thorough. Best is it's free to us.

Designing the website site is very clunky and not as user friendly as it should be. You can also only attach one file to a bulk email which is annoying.

Very positive and supportive on the phone when help needed.

Fast and efficient and parents input the data not us. pretty easy to use many facets as needed. lways learning more.

I just wrote to the company about gathering separated or divorced parents' information same for grandparents or guardian info for subsequent communication if the parent doesn't want to tell others what they know

Free to organization - passes fees to individual users

Difficult to schedule tournaments. Difficult to produce schedules with both weekday and weekend games.

painful experience

Its free. You can manage your registration and payment through the site, but so does everyone else. Nothing else stands out about this software vs anything else.

You cannot login from the www.bluesombrero.com home page...why not? Once you find a login screen (literally have to google it or search your email), there is not one login screen for all users - you literally have to find the EXACT URL for each team or organization you want to login to...seriously? Not only that, but you can't login and see all of the different teams your kids play on. Each team is a completely different URL to login! This is so inconvenient and bad design, its crazy. You cannot use the same username across the different logins/teams. So now I have to have 3 different usernames for 3 different teams...all using the same application (blue sombrero?). Isn't this is what SaaS applications were supposed to solve? The mobile app does NOT integrate to your iPhone calendar...very inconvenient! And feels like they are always trying to sell you on "the next program". These sites are meant for parents to help manage their kids sports - stop selling me anything! I will pay you not to sell me anything. My complaints here are very reasonable because almost all other sports applications have these features. Sites like TeamSnap are built to make your life easy. Blue Sombrero makes your life much harder. Every parent dreads if they get a team invite from blue sombrero. I do not recommend it.

Sport Connect has helped us spend less time managing our program so that we can devote more time to providing sports opportunities to the youth in our area.

The ability to easily build teams and assign coaches to those teams. The ability to export information to Excel to ease budget preparation.

Building new custom reports has become slightly more difficult with recent changes to the software

Happy with the program and the service over the years.

Ease of use for the administrator and users. Customer service is the best.

Other admins don't like the communication feature.

Very satisfied with the system. Hopefully will learn the other tools

Easy payments, Lots of registration points to export

Sometime too much info for registering parents

Ease of use and ability to complete various tasks quickly.

Occasional inability to find what I need w/o reaching out to customer service.

Easy to use. Good communication between the support staff.

There isn't much that I really don't like.

Are sales and product team were great. We a very smooth experience with our reps. Scheduling meetings and demos were easy. The tech support team was also good in helping us edit our domain registration.

I like the value. The only costs that you incur are credit card processing fees for online payments. However, it is on par with standard credit card processing fees other systems such as paypal or other sports management software. The nice features are - custom registration questions - multiple family discounts - pre-generated reports for governing bodies ( eg LittleLeague.org ) - Scheduling tools - Ability to bulk edit registration open/close dates for all divisions - Good user role options - Ability to edit and save the pre-generated reports - Plenty of layout designs and colors to choose from. Each layout template offers different features for different levels of users. It is is especially easy to use if you have ever used DotNetNuke.

Dont know where to start, its a long list... Free customizable website Online player registration system Volunteer registration system Order management Team creation and management Easy to use game/practice scheduling system Customizable reports for league, players, finances and more League wide or custom targeted emails and texting Free online apparel store with custom graphics And tons more...

Easy to use, comprehensive and free league management software. Vendor is constantly adding new content and features. Offers a lot of flexibility for entry level website administrators as well as advanced webmasters. The technical support is the best I've experienced in 20 years of service. Email or phone and you will get your issue resolved in a fast, professional (and sometimes quirky) manner. The software has allowed our baseball/softball league to easily manage hundreds of registrations year after year, including all the pains that come with a youth sports program. We can add, remove, refund and move registrations around with ease. Team building and scheduling is a breeze. Best of all, the system automatically updated parents when changes are made thru their team portals, email or text. I would highly recommend this product.

It wasn't around 5-6 years earlier. Cant image all the time and aggravation that could've been avoided! ;)

They were great until they got greedy.

The features were very useful in most aspects.

We worked very hard with selling this product to a very large non-profit athletic organization for kids in multiple sports. We help non-profits by supplying them with very low fees for credit card processing. Now our non-profit for Kids programs were forced to switch to Sports Connect's own credit card processing which is very expensive and takes funds away from the programs. This is not taking care of your customers as you advertise. These programs for kids are needed badly in our cities and Sports Connect should be satisfied with profits from the software, not from milking the credit card processing!

I communication with Sports Connect and the quickness of response is of utmost importance.

Everything is good with our association with Sports Connect

There is nothing we liked least about Sports Connect

It is user friendly - no web design or programming experience necessary. Customer support via phone, email or online Is great! They are responsive and solve the problem. It lets parents know exactly what programs are available for their players as soon as they log in. We have plenty of flexibility to design the registration and payment plans to fit our requirements - we are not limited to a few basic templates. The price can't be beaten!

The website requires a rotator with 4 topics and we typically don't ever need more than 2-3 so the last one or 2 are always just unneeded filler. We are only able to list one main contact on the home page. Every. Single. Save. Requires the page to refresh. It can be a pain. I wish the report exports would save as the name of what is being exported instead of something generic.

Outstanding product with 100% support to the user. Even customers that call and provide us feedback are extremely pleased with support services.

Any time there is an issue we have 100% confidence that the customer care is there for us. Other times where we are unsure how to use the system the portal training and or Contacting [SENSITIVE CONTENT] the team is amazing and support is outstanding! Software is pretty easy to use and navigating through the system has been very user friendly.

So far, no issues. Little things like adding a clear all button on search function and being able to edit accounts as an administrator rather than sending a roster to SC to clear would be helpful.

Very good most of the time no issues

Very easy to use and has some great features on-site to help make things work better

Support is slow it’s takes way too long to get answers

Great business partnership with Sports Connect

We truly appreciate Sports Connect and all of the options provided.

We have no complaints about Sports Connect

Sports Connect is fantastic, making managing our League funds, registrations and communication a breeze.

The ability to create teams and schedules that populate automagically in GameChanger is a game changer, but that's not all. Sports Connect is a proper CRM made easy.

Payment processing could use a revamp, removing check options for parents and separating out sponsor payments (so they don't get saddled with a max family cap), and adding venmo or paypal would be perfect.

Overall it's pretty good.

For those registering their children they can navigate pretty easily.

On an administrative level, it is nice and somewhat easy but I do feel there could be less steps for finding answers and setting us new programs.

Sports connect is great to have for any sports league. It has so many functions and features that help make administrators jobs easier.

Sports connect is a little hard to figure out how to use. It is t very self explanatory. But customer service is always great. They walked me through so many features and helped me figure out how to use all of the features.

Easy to set up, customer service is great, provides a lot of functionality for FREE!! Our league was looking for a solution that wasn't a heavy financial burden. As a small league, we couldn't afford big costs but also didn't want a bare bones product. This software more than covered our needs and was given to us at no cost.

Not everything fits out of the box, so some things may need to be tweaked for your particular league. If there is any complaint it is that the software can be slow at times. Screens take a little longer to load than others. Also, tweaks to the UI could make updating scores or sending emails a little more user friendly.

Outstanding. Far superior product to League One.

Reports are great sources of data for marketing purposes. Free Sports Connect Accounts for all coaches is a very valuable communication tool. Creating and managing teams is easy to do.

Refunds for customers could be an easier and more intuitive process.

Saved time and it helped automate our player data.

Easy to use out of the, but customizable if you want to get a little more advanced. Can start "basic" and build it out as you get more comfortable. The online documentation on how to setup different things is excellent (different payment options, plans, discounts, etc...) Reports give a lot of data. Online payment saves a ton of time and all the registration data is online. No more paper forms to deal with! We went completely online.

A few reports could be a little more intuitive, but generally speaking everything you want is there. May just have to dig into some of the advanced options to add fields to them.

1. Ease of use. 2. Reports function was awesome. 3. Coordinators found sorting teams very easy. 4. Some divisions used the stats/websites function and loved it.

Very user friendly and easy to use. People were able to register fairly easily with very few issues.

1. Assigning user roles is tedious. I'm not sure if there is a more efficient way, but finding the coaches/volunteer names in a drop down box that contains every person that registered is a little annoying. 2. We had some issues with people being able to upload PDFs ... 99.9% were user issues. 3. Registering on phones/tablets caused some issues too. Not sure if the site was intended for model use, but it seemed to be a common thread that parents would bring up (unable to register on their phone, but were able to on a computer)

Customer service is helpful.

Lots of functionality and the all in one management capabilities.

Need more help with how to use all options.