Overall, this was a GREAT UPGRADE over the old platform that our youth football organization used. It is clean looking and very up-to-date with what users need and want right now. It is interactive for the users and provides some great functions for our organization.

This software was used after having a very outdated website. I chose this program through Dicks Sporting Goods because of the good reviews I heard about it. After getting into the product, I found that it was not very difficult to use. It included some very nice platforms to choose from and implement for our youth football program. It is very user friendly and the mobile version is also easy to use.

The software is a little restrictive in what you can use on it. By this, I mean that the only templates you can use are the ones that are loaded into the program. You cannot change the template to something other than what are in the program using HTML Codes. Most people would not even need these though because there are quite a few to choose from.

Very positive and supportive on the phone when help needed.

Fast and efficient and parents input the data not us. pretty easy to use many facets as needed. lways learning more.

I just wrote to the company about gathering separated or divorced parents' information same for grandparents or guardian info for subsequent communication if the parent doesn't want to tell others what they know

Great

Ease of use, user friendly for the team yo use.

Report options not user friendly could be easier to select items for reports.

painful experience

Its free. You can manage your registration and payment through the site, but so does everyone else. Nothing else stands out about this software vs anything else.

You cannot login from the www.bluesombrero.com home page...why not? Once you find a login screen (literally have to google it or search your email), there is not one login screen for all users - you literally have to find the EXACT URL for each team or organization you want to login to...seriously? Not only that, but you can't login and see all of the different teams your kids play on. Each team is a completely different URL to login! This is so inconvenient and bad design, its crazy. You cannot use the same username across the different logins/teams. So now I have to have 3 different usernames for 3 different teams...all using the same application (blue sombrero?). Isn't this is what SaaS applications were supposed to solve? The mobile app does NOT integrate to your iPhone calendar...very inconvenient! And feels like they are always trying to sell you on "the next program". These sites are meant for parents to help manage their kids sports - stop selling me anything! I will pay you not to sell me anything. My complaints here are very reasonable because almost all other sports applications have these features. Sites like TeamSnap are built to make your life easy. Blue Sombrero makes your life much harder. Every parent dreads if they get a team invite from blue sombrero. I do not recommend it.

Ease of online registration, reports, communication with team and integration with Team Manager App.

Customer support is much harder this past year. Prior a phone number was available, now it is submitting a ticket, waiting days to get an email back, and then they say it isn’t an issue, when it clearly is still active issue and have to email them back again.

Sports Connect is fantastic, making managing our League funds, registrations and communication a breeze.

The ability to create teams and schedules that populate automagically in GameChanger is a game changer, but that's not all. Sports Connect is a proper CRM made easy.

Payment processing could use a revamp, removing check options for parents and separating out sponsor payments (so they don't get saddled with a max family cap), and adding venmo or paypal would be perfect.

We hope to work with Sports Connect more in the future.

The ability to adapt the software to anything the groups needed.

The connection to the international world was low at the start but has been added in of late.

Overall we are satisfied with Blue Sombrero.

Hard to beat the price - free makes up for a lot. This software has some very nice features and does make it easy to manage your team or your club. Overall, it's a good software that could be great.

There are definitely some limitations. How you communicate to your team through their software is not good, the website and email editors are very challenging. However, it's tough to beat the price.

Sports connect is great to have for any sports league. It has so many functions and features that help make administrators jobs easier.

Sports connect is a little hard to figure out how to use. It is t very self explanatory. But customer service is always great. They walked me through so many features and helped me figure out how to use all of the features.

So pleased with this product. Very user friendly and we no longer have to look for another solution.

It has been an all in one tool for us and helped us in every capacity.

Nothing I can think of at this time. It has solved all of our pain points.

It is user friendly - no web design or programming experience necessary. Customer support via phone, email or online Is great! They are responsive and solve the problem. It lets parents know exactly what programs are available for their players as soon as they log in. We have plenty of flexibility to design the registration and payment plans to fit our requirements - we are not limited to a few basic templates. The price can't be beaten!

The website requires a rotator with 4 topics and we typically don't ever need more than 2-3 so the last one or 2 are always just unneeded filler. We are only able to list one main contact on the home page. Every. Single. Save. Requires the page to refresh. It can be a pain. I wish the report exports would save as the name of what is being exported instead of something generic.

The Blue Sombrero application has been a great tool for helping organize our school's team sports, clubs and camps. The Blue Sombrero team has been very active and supportive throughout the implementation process. The application was very easy to configure and had it running in just a few days. Although we are in the beginning stages of use and implementation, we have already recognized the positive impact it has had on managing the registration process and centralizing communications for our coaches and teams. We have also been receiving positive feedback from our parents and participants. I did forget to mention that these great tools are offered at a spectacular price....FREE! This was definitely a huge advantage when working with a limited budget. We look forward to a continued partnership with Blue Sombrero and Dick's Sporting Goods. Great job!

As of right now, I cannot find a way to modify the status of events (canceling) from the mobile application. This would be a huge benefit for coaches and administrators so they can cancel events on the go. However, you are able to send messages (email/text) from the mobile app to notify participants of schedule changes. This works, but would be easier to update the status.

It completely changed how we organize the league from sign ups throughout the entire season.

I love the flexibility of the registration software and the payment processing piece. The website piece is simple and easy to use. Reporting is excellent.

The app freezes up often. The functionality of the app is just OK. I also don't like some quirks like coaches can't reschedule practices without going through a Division Manager. I'd like to be able to quickly message the parents via the app that would come up as messages on their phone instead of emails. Its also frustrating that the website doesn't allow for the use of iFrames without going through the support desk.

The variety of web page layouts and how everything is crisp and clear. The layouts make the website look updated and visually pleasing to users making our organizations first impression to new players a good one. Registrations are easy to set up and users like the easy way it is set up and allows for partial payments. We run multiple registrations for our regular season, camps and fundraisers all at the same time without anyone getting confused.

The online store option is not the greatest and wish they had a logo editing option to allow for a logo that has black outline to be edited for if it is placed on a black garment. The text message option is a little difficult to use and get messages out to members as they are not automatically activated when they sign up.

Great experience.