Very pleased overall and can’t imagine life running the swim team without a tool as effective as SwimTopia. Have no regrets about purchasing this product. Their customer support is fantastic- always responsive and knowledgeable.

It already includes most of the features anyone would need for running a summer swim team. It is fairly intuitive to use and once it is initially setup it is very easy to update and maintain from season to season.

The lack of a mobile app that allows more features such as meet signup is the one thing I wish it had. Text message capability would also be good - the push notifications are helpful but text messages would be ideal.

Overall our league has been very happy with the transition to the program this year. Everyone was extremely nervous at first but once they received help from the happiness support team they were put to ease. As a league we felt that our questions were answered in a very timely manner and we were listened to when problems occurred.

Our league recently switched to use swim topia. We have 43 teams that are in the league all on the same operating system now. The ease of the system is quick to learn, it easily brings the league together onto one easy platform for instant results to be displayed, and linked our communication as a board to all the teams top personal.

We still have a few reports we are waiting to receive in making our summer program run flawlessly. I would love to have more options when it comes to communicating with just one team over a group/role option.

When our previous website provider shutdown, I dreaded having to create a site from scratch. Swimtopia has a great deal of customizable options and tools that made creating and maintaining the site a breeze. I do like that every year, it seems to get better and better, showing that they are trying to make improvements.

Registration does not allow us as much flexibility as I'd like. For example, adding t-shirt size became a free-form field rather than allowing a customized drop down of options. This created a good bit of duplicate work as we had to research and follow up on non-standard answers. Communication is not as friendly as I would like. Our previous software had the ability to see open rates for emails, which, while admittedly not perfect, gave a better sense of whether the message was received. Better mobile usage would be helpful, particularly, the communication tool, so communications could be faster, for example, rain delays, cancellations, etc. Texting would be nice to have as well.

Excellent. Tech Support has been very responsive when we have needs.

I love the "full features" that it provides from hosting a website that promotes the team to actually hosting and running a swim meet. It handles registration & waivers, purchasing of merchandise, fee payment, meet entry, and meet management. Swimtopia has also incorporated the ability to accept entries from teams that use other swim team management software. And it is so easy to use.

Any issues that we have had, Swimtopia has been great to make adjustments and fixes.