--- title: "Recruit CRM Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Recruit CRM. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Recruit CRM is a good fit for you!" source_url: "https://www.softwareadvice.com/staffing-agency/recruit-crm-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Recruiting Software](https://www.softwareadvice.com/hr/recruiting-software-comparison/) / [Recruit CRM](https://www.softwareadvice.com/staffing-agency/recruit-crm-profile/) / Recruit CRM Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/staffing-agency/recruit-crm-profile/) Reviews [Alternatives](https://www.softwareadvice.com/staffing-agency/recruit-crm-profile/alternatives/) # Recruit CRM User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 478 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.9/5 - Value for money: 4.8/5 - Functionality: 4.7/5 ### Rating distribution - 5 stars: 432 reviews (90%) - 4 stars: 42 reviews (9%) - 3 stars: 1 reviews (0%) - 2 stars: 1 reviews (0%) - 1 star: 2 reviews (0%) ### Most mentioned pros - We moved a very large database from an antiquated ATS and the migration process was detailed and handled with non-stop, dedicated, and priority support. And Recruit CRM's support has continued beyond the primary move. - It gave me the tools and organization I needed to feel like I was running a proper recruitment agency rather than trying to manage everything through separate systems. - It has been very helpful for our company, since we work with many candidates and clients, and Recruit CRM helps us stay organized. ### Most mentioned cons - The AI features are also a bit pricey, so we don’t use them often, and I originally thought our plan included two free monthly credits with Organic job postings, but those didn’t appear. - The system doesn’t support switching text direction from right to left when writing in Hebrew. - It freezes sometimes and I am not a big fan of it not understanding duplicates. ## Recruit CRM customer reviews Showing reviews 1-25 of 478 (page 1). ### Lesser known ATS's are diamonds in the rough!!! - Overall rating: 5/5 - Reviewer: Paul R. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered It's been a nice, smooth transition but I still have a ways to go. I expected this transition to be painful but it turned out to be fun. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has many more features than I expected. Of course, this means I have a lot to learn in order to become a competent user. To that end, the support is excellent. The system has an AI chat to which I can address endless questions but they also have live support with a response that is almost as quick. Their support is 24/7 coming from multiple time zones and they do not hesitate to jump on a live chat. The system comes with a mobile app that even provides the ability to record and transcribe a conversation. I can go on and on about the features. I will just end by saying I have not yet found a feature that I want that isn't already part of this system. #### Cons I takes a while to master the system, but that's to be expected with so many features.Recruit CRM is willing to do the required "hand-holding" #### Reasons for choosing Recruit CRM It's search capabilities and it's parsing accuracy #### Reasons for switching to Recruit CRM My system is over 30 years old and has not changed during that entire time. It is a PC based system with few features that you get on modern systems --- ### From Startup to Professional Recruiter - Overall rating: 5/5 - Reviewer: Vojtěch M. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I’m extremely happy with my overall experience with Recruit CRM. Since I started using it, my business has really taken off and my entire recruitment process has become much more structured and professional. It gave me the tools and organization I needed to feel like I was running a proper recruitment agency rather than trying to manage everything through separate systems. The value for money is excellent, especially considering how many parts of the recruitment process it covers. For me, the price-to-value ratio is one of the strongest points of Recruit CRM. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Recruit CRM is an intuitive and smart solution that keeps the entire recruitment process organized and easy to manage. The team is constantly working to improve the platform and the overall user experience, which is something I really appreciate. Their customer support is excellent and always there when you need help. In my experience, Recruit CRM has earned its position as one of the leading recruitment platforms worldwide. #### Cons There are still a few areas where deeper customization and integrations would be useful, and some advanced features are reserved for higher-tier plans. That said, the platform is developing quickly and new improvements are added regularly. #### Reasons for choosing Recruit CRM Recruit was offering exactly what I needed for my business model ,and then more. --- ### Update on CRM Recruit - Overall rating: 5/5 - Reviewer: Clayton K. - Verified reviewer: Yes - Industry: Education Management - Company size: 1001-5000 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I think it is great software to use for tracking applicants. It's easy, detailed, and is very organized. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ease of use, ability to leave detailed notes, great search features, amazing way to track applying students. #### Cons I wish you could customize more of the views of the records. Notes feature is great but kind of hidden to inexperienced users. --- ### Disappointing experience - Overall rating: 2/5 - Reviewer: Marc v. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered Customer service is good, the platform itself is not very easy to work with. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 1/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros A lot of features and the interface looks decent #### Cons Many useless features I left it quite late (till the last day of the subscription) to tell them to not renew and asked how I can take the data out. It was one day late and in order to get my data, I had to extend one membership for a month. Not great service, talking about 150 USD, but I defo won't come back. #### Reasons for choosing Recruit CRM Feautures and interface that looked better in the demo period --- ### Great value with all you need - Overall rating: 5/5 - Reviewer: Tim M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Superb - looks good. Pleasure to use. The support and assistance is top notch and highly responsive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros After assessing the market I recently settled on Rec CRM for my new agency set up. The onboarding was first class and I am very happy with the functionality. Quick and accurate CV parsing, custom work flows and config all good. The AI search engine really works well. Tonnes on offer for a very reasonable subscription price compared to competitors in the ATS/CRM space that I have worked with before. Everyone I have had a touch point with has been responsive and highly professional. There are regular customer success check ins and the online chat bot actually works when you get stuck and need a quick answer. #### Cons Honestly. No problems. I'm finding it much better than the customer experience I had with a certain US market leader and makes systems like JA look clunky. #### Reasons for switching to Recruit CRM New agency - clean start. Shopped about and liked it more for similar investment --- ### Astor Motor Recruitment/RecruitCRM - Overall rating: 5/5 - Reviewer: Paula Addinall -. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered I have had great service from RecruitCRM, they are extremely helpful, patient and are always reaching out to see where they can help. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros System is user friendly, data rich and they are constantly developing the system. The customer service and the staff are FANTASTIC!! #### Cons No real cons, a few small tweaks that they are currently working on. The AI resume generator sometimes throws out something weird, but that is being addressed in an exciting new release soon. #### Reasons for choosing Recruit CRM I liked the way the staff interacted with me - they say people buy from people #### Reasons for switching to Recruit CRM We were looking for something a little more updated with more data analytics and automations --- ### Recruit CRM is a great product - Overall rating: 5/5 - Reviewer: Jim B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Very positive. The team at Recruit CRM work hard to ensure satisfaction, and when you have a suggestion, they usually work to incorporate it. Very responsive@ #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy customizable, easy to use. AI is integrated in to the product. Support is also a strong suit of Recruit CRM. #### Cons Nothing worth complaining about. Like any tool, you have to learn its nuances to effectively work with it. #### Reasons for choosing Recruit CRM Best product/most feature rich evaluated. #### Reasons for switching to Recruit CRM Bullhorn was not responsive to my needs. They didn't care. Upgrades/improvements came slowly, and usually as an up sell. --- ### Easy to use, great IT support, and highly customizable! - Overall rating: 5/5 - Reviewer: Ari B. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered 10/10, great product and support team. Highly recommend to any recruiters looking for a quality CRM. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, great IT support, and highly customizable! High quality product with a responsive IT team for specific customizations. Constantly updating the product to make it better and more intuitive. #### Cons Because of it's level of customization, there can be a slight learning curve. However, that comes with most any new technology. The more you use the system, the easier and more powerful it gets! #### Reasons for switching to Recruit CRM It was what was best fit for the company to continue growing at scale. --- ### RecruitCRM is fantastic - Overall rating: 5/5 - Reviewer: Stacy A. - Verified reviewer: Yes - Industry: Human Resources - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Fantastic ATS. Mt team and I are really love the system and how simple everything is to do to ensure it’s also a great experience for candidates #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Such a user friendly system and has everything we need. All the features are simple and easy to find #### Cons At this point I don’t really have any. I would say maybe the integration and some of the setup can be tricky #### Reasons for switching to Recruit CRM It was the hardest program to use for us and for the candidates --- ### A flexible recruitment platform that supports our daily operations and growth - Overall rating: 5/5 - Reviewer: Veronica W. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience has been positive. Recruit CRM has become a valuable part of our daily operations, helping us centralize information and build more connected processes. Its customization and integration capabilities give us a strong foundation for further improvements as our business grows. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Custom fields and API integrations allow us to adapt the system to our processes and connect it with other business tools. The user experience feels natural. #### Cons There is room for further flexibility in advanced reporting and more complex workflows, particularly around deals and contracts. Some of these requirements currently involve additional configuration or external integrations. #### Reasons for switching to Recruit CRM More flexibility in Recruit CRM, better, more natural workflows --- ### Great tool - Overall rating: 5/5 - Reviewer: Eric A. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Great platform start ups with limited budget - RecruitCRM provides a trial period to get use to the system even before you commit #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like most is the integration of the job page being able to be linked directly to your LinkedIN to draw candidates to apply which automatically saves their details on the database #### Cons I wish it would have been easy to access API to link direct job to website, as well as ability to delete old jobs #### Reasons for choosing Recruit CRM Because the off the free trial I was able to test the product before subscribing --- ### An ideal tool for recruitment - Overall rating: 5/5 - Reviewer: Alheli Q. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered It's a great tool, perfect for our recruitment needs, both from an operational and headhunting perspective. Need to explore more the business development features. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Constantly updated, great customer service #### Cons What I like least is that sometimes it does not refresh well and you have to get in and out. #### Reasons for choosing Recruit CRM Was very user-friendly for a company that has never used it before --- ### Best we could find overall, and we're please, but still a work in progress - Overall rating: 4/5 - Reviewer: Brittnay S. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The overall software is effective and we are pleased with it. We extensively researched different options for recruiting/applicant mgmt/CRM systems and this was by far the leader with a competitive pricepoint considering all the features. However, because it is a newer product and continuously being improved/updated, there are still many "works in progress" and items that need to be implemented and/or improved, some more "critical" than others. Still, overall it's effective and does what we need, for the most part. I will also add that their customer service is SUPERB! They are always willing to assist and walk you through any questions or issues and they respond quickly every time. I do wish they had some type of comprehensive intro/onboarding documentation to help get you started and act as a reference point and overview of all the different features and system options, but they did say this was something they planned to develop so hopefully we'll see it in the future. #### Cons A big downfall for us is the lack of a clearly documented user guide or any type of easily accessible reference point to help begin using the software. The resume formatter is also a feature that we were excited to use and unfortunately learned does not work as expected. The Outlook email connection works, but your mailbox is entirely unorganized and you can't easily view your folders, which does make it more of a pain to actually use. Another big one for us is the limited dashboard and reporting options as they really focus primarily on the clients, and not on the actual jobs we're working on or candidates we're dealing with. But even with these and a few other pain points, after demoing SEVERAL options and considering some of the other more well-known names, Recruit CRM was the clear winner and does blow the competition out of the water. Plus, the superior customer service and continued updating and taking into account of user feedback, definitely makes us feel that we made the right choice and we are satisfied and happy with our decision. #### Reasons for choosing Recruit CRM The features, multiple systems all in one (ATS, CRM, Position Management, etc), price point, no long term commitments, continued updates and customer-focused improvements....it's a very effective and robust product as it stands currently, and we're definitely looking forward to the continued updates and feature fixes and new add-on's/implementations! :) #### Reasons for switching to Recruit CRM Resumate is a great option for basic recruiting and is actually a very powerful resume database with seriously powerful search capabilities (if you need something basic, Resumate is AWESOME and the lifetime license is something you cannot beat), however, in terms of a day to day full on ATS and Recruiting tool, it was just far too antiquated and the updated version was very costly and still ages behind the competition. --- ### Best CRM for SME Staffing / Recruitment or Exec Search Firm - Overall rating: 5/5 - Reviewer: John M. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered fantastic experience. I have worked with a number of off the shelf CRMs as well as helped design a Salesforce implementation in my old company and must say this CRM is one of the best and most well thought out. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is very well designed and customized for the needs of a recruiting firm. I run an executive search firm and find it's very easy to give a great client and candidate experience using this tool. The technology found include RecruitCRM matches that of much larger and more expensive platforms. Before choosing recruit CRM I evaluated by other recruitment-focused CRM systems, this had the strongest technology stack and the most intuitive interface. I'm very happy with my decision, and the support staff is great. #### Cons There are a few minor issues that the support team is currently working on- I find them to be responsive and am confident they will be resolved soon. The notes on a record are limited to 10,000 characters, which is not enough for my needs when taking very detailed notes. It also does not have a built-in email sequencing function, which Is a very nice feature and is found in other recruitment-focused CRM Platforms. #### Reasons for choosing Recruit CRM less expensive, streamlined interface, best LinkedIn integration, and well-designed UX that is very customizable. I also like that the [SENSITIVE CONTENT] and leadership team really care about my input and had taken my requests and feedback seriously. They are also very responsive and clearly think through the detail when they built this CRM. #### Reasons for switching to Recruit CRM Bullhorn seemed slow, clunky and like it was built on a software/tech from 10 years ago. I didn't care for the UI / UX design and found that data entry to be difficult. This platform seems miles ahead from a technology standpoint. --- ### Recommended to Us & We Love It - Overall rating: 5/5 - Reviewer: Jenny D. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2022 - Review source details: This review was submitted organically. No incentive was offered Recruit CRM was not our initial choice. The three of us were doing a lot of research and demos over months. We had our preferred list narrowed down to three other ATS/CRMs, and then someone recommended Recruit CRM. So, we all sat in on one more demo, and we were pretty much sold. Of course, I still wanted to analyze every detail and offering, but Recruit CRM was the clear winner after all of that. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love how easy it is to source candidates and contacts outside of the CRM. We can seamlessly add them into our work flow (jobs, hot lists, pipeline, etc). We all came from ATS/CRMs where importing candidates and contacts was really cumbersome and glitchy. We launched the business three months ago, and we were able to move SO much faster because we had an ATS/CRM that kept us out of the weeds of data entry. We also really like the mobile app. (If needed, I could probably just sit in my car and work a whole productive day with just the mobile app.) Another cool feature, which was new to us, was the "deal sheet." We weren't using that day one, but as we got going we realized that it is a very cool, customizable tool that we now rely on. #### Cons You can search all notes but at this point, if you log something as a "call log" the text you input is not searchable. We would love to see that feature added! Recruit CRM allows users to vote on updates, so it could be in the works. We are also looking forward to the upcoming email sequencing feature. #### Reasons for choosing Recruit CRM A few reasons: 1) customer service (although we had really good experiences with RecruiterFlow and Creltae as well). (2) the candidate/contact/company parser via the chrome extension was the easiest and most robust (3) the mobile app (4) the industry recommendation (5) the user interface --- ### A bit pricey, but absolutely worth it! - Overall rating: 5/5 - Reviewer: Amanda C. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2024 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is certainly not the most inexpensive option for ATS systems out there. That said, I can tell you from experience trialing some of the alternatives, that Recruit CRM is by FAR the best option available for a boutique Recruitment firm. By investing in Recruit CRM, we were able to nearly double our capacity without increasing our team size, allowing us to increase our profit margin significantly in the long run. It allows for easy tracking and management of both the candidate and client experience from business development through to candidate placement and follow up beyond. The chrome extension is a game changer! CRM also connects seamlessly and in real-time with our email provider, allowing us to have all correspondence and communication in one place, easily accessible by the entire team. The Customer Service and Training support available is also incredible. You can chat in and get almost an immediate response just about any time of the day and they will train your people FOR you on using the system and/or troubleshooting issues. Definitely saving you, the owner, both time and money. #### Cons The cost, initially, was a bit of a tough pill to swallow, but as I stated above, the investment was well worth it. #### Reasons for choosing Recruit CRM When we first decided to move away from NorthStar, transparently, Recruit CRM was originally on our list, but Breezy appeared to offer much of the same features and at a significantly reduced cost from Recruit CRM. However, after completing our 3 month trial with them, it was evident that they weren't all they advertised to be and so, we decided to invest in the more expensive option (Recruit CRM) and we're so glad we did #### Reasons for switching to Recruit CRM NorthStar did not meet our needs at all from an agency perspective. It had great candidate facing qualities, but it was difficult to work on things together as a team and we had to customize the client interface because it wasn't something they offered, which cost us a great deal and, in the end, wasn't very good. Breezy promised to do all of the same things Recruit CRM did, but they fall very short, in my opinion, in terms of managing the Client experience and they also don't have the best actually functionality as an ATS. I think they would probably be a great fit for an internal HR system, but they didn't fit the bill for an agency and their customer service was very difficult to get ahold of when issues arose, which unfortunately, was often. --- ### Best customer support ever - Overall rating: 5/5 - Reviewer: Mailen B. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, I really enjoy using this CRM and it has been a very positive experience. There are still a few minor UX changes I would suggest, but what I truly appreciate is the team’s openness to feedback and their willingness to adapt the platform to meet our specific needs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Recruit CRM is that it’s not only an intuitive and easy-to-navigate CRM, but the customer service truly stands out. Their support team consistently delivers on their promises. I’ve never seen another company respond so quickly and reliably. Whenever I submit a question or need assistance, I usually get a reply within just one or two minutes, literally. On top of that, we have a dedicated account manager who is always extremely responsive and helpful, which makes the overall experience even better. #### Cons What I liked the least was the look and feel in some areas; at times the navigation wasn’t very intuitive, and the overall user experience felt a bit odd. That said, Recruit CRM has been continuously improving, and I’ve already noticed things getting better over time. #### Reasons for switching to Recruit CRM Better interface and profile management. --- ### Great recruitment software - Overall rating: 5/5 - Reviewer: Jeroen B. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Flexible, AI tools that work, no extra costs for company-specific changes. Overall good value for money, compared to the competition. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Customer Support by [sensitive content hidden]. She is always available and goes the extra mile to help us. #### Cons Dates can only be filled in by using the calendar. It would be much easier if we could use our keyboard to enter the right date. Some translations in Dutch are incorrect. --- ### Recruit CRM is a top CRM tool - Overall rating: 5/5 - Reviewer: Oezguer O. - Verified reviewer: Yes - Industry: Transportation/ Trucking/ Railroad - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Very professional and very helpful. The chat helps you immediately. They always know exactly what I mean even its sometimes hard to explain. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It works very smooth. This tool is self-explanatory. The workflow is my type and the design is very good. The Overview is perfect! #### Cons I am waiting for some more features but they will come soon. I have already talked to the support and they are taking the feedback very seriously. --- ### Outstanding Recruitment CRM - Overall rating: 5/5 - Reviewer: Allan D. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Excellent experience, great system and supported by powerful AI makes for a really impressive CRM. The support provided by the client account team is also very responsive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really enjoy how user friendly it is. It is extremely intuitive. Its reporting stack is top class and provides really informative information. The customable dashboard is a great feature. #### Cons There is nothing I like least about the system. --- ### Great experience - Overall rating: 5/5 - Reviewer: Lauren R. - Verified reviewer: Yes - Industry: Legal Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Easy to learn how it works and easy to monitor and record the process per candidate. Its great to be able to quickly check in and review past candidates that you may use for a role that werent right for a different role. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros So easy to upload and capture candidates CV's and information. Great that the data from the curriculum vitae is uploaded and captured for you:) #### Cons Cant think of something I wasnt happy with. It was really easy to grasp and find your way around. Its user friendly. --- ### Recruit CRM Feedback - Overall rating: 5/5 - Reviewer: Diana G. - Verified reviewer: Yes - Industry: Human Resources - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered It's fine. I like it, although I had no experience with it before is user friendly and trustworthy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros The posibility to track candidates, add them to hot lists, assign tasks, and manage back and forth the candidates's pool among the different statuses. #### Cons I would love to have the possibility to integrate prescreening questions and scores, to easily check up when there is a high volume of candidates in the candidate's pool. --- ### Great Recruitment Software! - Overall rating: 5/5 - Reviewer: Mylene K. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Recruit CRM is efficient, user-friendliness, and has strong customer support, making it a valuable tool for recruitment professionals. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has a user-friendly interface and intuitive design, making it easy for recruiters to navigate and manage candidate information effectively. #### Cons When I log in on my desktop, it automatically signs me out on my phone. --- ### Great customer support - Overall rating: 5/5 - Reviewer: Daniel Z. - Verified reviewer: Yes - Industry: Staffing and Recruiting - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Great customer support. I will recommend RCRM. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The Account manager. [sensitive content hidden] is awesome. He is super knowledgeable and so helpful. Best customer support that I've had. #### Cons The reporting. Its super expensive to roll out reporting to our team of 160+ team members. We are rather moving towards PowerBi that has a lot more functionality. --- ### "Feature-Rich Tool with Excellent Support, Though Customization Can Be Challenging" - Overall rating: 5/5 - Reviewer: Omer B. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered It's been interesting to use RCRM and have our team and processes level up with it. Support is always great so we feel confident whenever we encounter issues. There are still a few new features we would like to see in the future and existing ones we would like to be able to use more but overall great experience. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has a lot of features, automations, and sections that can be customized to fit our needs + the support is always on point and super helpful. They also always strive to apply new features based on our recommendations/needs. #### Cons - The level of customization via API is not very straightforward due to several deficiencies. - The interface can be somewhat uncomfortable to use. ## More reviews [Next reviews](https://www.softwareadvice.com/staffing-agency/recruit-crm-profile/reviews/?page=2) --- Recruit CRM Reviews, Pros and Cons - 2026 Software Advice