Had an **excellent** customer support call with [sensitive content hidden] who came on video with me to troubleshoot a minor issue but also asked about routine ways I was using Rf. He updated my import function so we're able to add candidates more quickly. We also went thru one of my Advanced Searches to see how it could be made better/more accurate. SUPER HELPFUL!

Recruiterflow works really hard to earn your business. +Product Updates: They solicit feedback on making product better and quickly turnaround product updates. For example, recently introduced new text feature in campaigns. +Customer Support: We speak with a real person, not a bot, every single time. We don't have to file a help ticket or wait for a call back, as I often did with Salesforce. Recruiterflow is a growing company with everyone invested in the success of the product and their clients. They're really interested in problem solving. I hope this never changes!

I wish they had a pricing option for groups vs. seats. Or lower cost for each additional user.

I really have to compliment the RF team. They are always available to help, answer questions, and they'll take your feedback to the team for product ideas. It's always so easy to engage with them, and they don't give up until your issues is solved. Also, overall RF is a great ATS for its ease of use, its functionality, customizable workflows, and adaptable integrations - we use it every day and are very happy with it!

Recruiterflow is easy to use, customizable and their support is amazing. I appreciate the functionality offers and the integrations are great and seamless to activate.

I've not found the CRM function for managing and tracking clients to be the best - we're using alternative sources to do BD. It's fine for Account management, but building leads and doing outreach is just not a viable scalable option in RF.

I am overall pretty happy with recruiterflow but I wish I could modify campaign statuses and existing profiles through the extension

I like the fact that I can track jobs and candidates, the chatgpt addition for emails and job adverts, and all the automated processes that make the job easier.

You can't modify campaign status from the extension. For example, you can't stop a campaign or remove someone from it on the extension, you need to go to the profile page. When a profile already exists, you can't just update the existing profile on the extension (except occasionally if the email found is the same). You need to search for them on the web page and update them manually. You can't bulk unsubscribe people from a specific company. Sometimes the search bar doesn't immediately find people after inputting their phone number or email. Sometimes the chrome extension doesn't open. It can be difficult to track candidates on a job on one when it's in "list" mode, and to move from one candidate to the other, because the back and forth arrows are not available.

See above

Promoting & Job Posting features see above

Their support completely sucks. It didn't used to be this way. The software is way too glitchy and they refuse to take accountability for it and they blame the customer. I had such a good start and what i thought rapport with them...well now I see them for what they are. I would strongly advise you to find a more established software. We are already looking for another vendor.