All TempWorks Software Reviews
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Anonymous
501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2020
Tempworks - the GOAT for the Staffing Industry!
Tempworks takes care of EVERYTHING we need to operate our staffing firm! Payroll, applicant tracking, sales reporting, CRM, email blasts, texts. EVERYTHING!
PROSI LOVE the ease of use with Tempworks. We did a major upgrade with my entire firm and to say this was an upgrade is an understatement. Most of the software is custom tailored to my firm's needs, doing everything we need and more! AND THEY KEEP IMPROVING IT!! I love using Tempworks!
CONSThere can be a lot of features that we don't typically use that kind of clutters up the system, however it's an easy work around and not that big of a deal.
Michael
Staffing and Recruiting
Used more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2016
A company with a service record that has been flawless.
TempWorks is a very easy to use, wonderful software package and service. To my surprise, almost every path was thought of in the rich feature set it provides. This software has allowed us to not only operate on a level much higher than a company of our size normally would, but it has allowed us to scale in growth without breaking a sweat. I can list so many features of this software that make it invaluable, but I suspect one's due diligence will lead them to the same conclusion. The thing that you will NEVER be able to determine until after you have decided is how a company will treat you after "the sale". How is their service? How is their support? This area alone is what gives the company 5 stars in my book. I have never experienced a company with the level of personal and thorough support as I have with TempWorks. They are responsive, knowledgeable and work to solve any problem I might have with a sense of urgency. When I contact them, I am treated with respect. I have had issues with payroll and they have stayed hours past closing to ensure we were taken care of. I still keep in touch with our implementation team as they were THAT professional and impressionable. And EVERY single technical support staff member is courteous and a pleasure to communicate with. We selected TempWorks, not because of the features they offer, (although they would have passed our test on that front), but because they operate with a strong set of values that is very hard to miss. I have worked from the owners to the support agents and I always feel like I am dealing with someone in my own family or company. I STRONGLY support TempWorks.
CONSI understand the nature of software firms, and change is not always easy, but some of the feature requests that have been denied I believe should have gone through a little more deliberation.
Michael
Consumer Services, 501-1,000 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed January 2023
Buyer beware of extra costs for support and updating for new laws
Stressful. We have been charged for updating the software for a new Washington state overtime law. Also for asking if Tempworks would be compliant with a new FMLA law starting Jan 1, 2023. They said "yes" and charged $50.00 in support fees. We asked how much it would be to process our W2s. the person said I don't know but told us where to get a quote and charged us $50 in support fees. They deducted fees erroneously from employees then charged us to correct the error.
PROSIt is excellent for tracking applicants and matching skills for different jobs. It's great for payroll if you are a main stream business with a simple small payroll.
CONSThey charge for ridiculous things. They just charged me $50 support when I called and asked how much it was to process my W2s. They didn't know and told me who to talk to and charged me $50 for answering my question. At times reports change causing inaccurate information and they charge support fees to make the report accurate again. They charged us when the new WA state overtime laws changed. We had to pay or be noncompliant (pay or basically operate illegally)
Reason for choosing TempWorks Software
They promised lifetime free support for the product.
Maiah
Staffing and Recruiting, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
3
FUNCTIONALITY
4
Reviewed November 2023
TempWorks
Overall it has been very easy to learn as a new user with a few exceptions. I am looking forward to learning more of the system as I settle into my new job!
PROSI like that TempWorks has two systems to work in. Beyond and TempWorks Enterprise, It makes it easier to view a candidate in two places at once. I find that Beyond is very user friendly for new recruiters.
CONSThe one thing I dislike about TempWorks is that I can't do the same functions is Beyond that I can in Enterprise. I find Beyond much more user friendly and hope that more of Enterprise's features will move to Beyond as they prepare to sunset Enterprise.
Robert
Construction, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed September 2023
TempWorks is a amazing all in one app!!
Overall, my experience was great with TempWorks Enterprise!! I have complete confidence in tracking my hours, payroll, information and direct deposit features
PROSMy favorite feature of temp works was the the simplicity of navigating the app. It gave me the ability to review my hours, payroll information and direct deposit all in one place.
CONSThere’s nothing I can say bad about this app. It did everything I needed to do and more. Kudos to the software designers and the people behind the TempWorks team.
Matt
Staffing and Recruiting, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2017
Tempworks is topnotch
Very simple interface with good back end tools. Our accounting and quality department utilized all of its features. Easy to search for resumes and review notes left in the system.
CONSThe reports it could run are light years behind the competition. Slow with updated features and doesn't incorporate a lot of the new tools that other software does.
Anonymous
1,001-5,000 employees
Used weekly for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
FUNCTIONALITY
4
Reviewed December 2018
It Works Wonders
Our team really enjoys the ease of this program. It allows you to work effectively and efficiently.
CONSI don't have any cons for this system, it really does what we need it to do for our team.
Melissa
Staffing and Recruiting, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2022
Software switch
More user friendly for applicants and employees. Great training from the TempWorks team for easier integration and use.
PROSEasy integration of candidate information as well as assigning them to open orders.
CONSSome reports I am used to from our old system are slightly different but we have been able to find workarounds.
Nithra
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2018
Affordable staffing software.
Tempworks allows you to keep track of applicants. You can complete payroll, invoicing, and workers comp.
CONSIn some instances with deductions you need to know when to enter a negative amount or a positive amount. Entering the wrong one will result in additional pay to employees instead of a deduction.
Angela
Staffing and Recruiting, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed July 2017
Review
It's very easy to use and learn how to use. It has enabled me to be successful as a recruiter on a daily basis.
CONSIt sometimes closes me out when I wasn't finish. Other times it can be slower for each page to load.
Kenneth
Food & Beverages, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2016
If you are looking for the BEST staffing front & back office software, TempWorks is it!
C3 Workforce looked at 8 different staffing software packages. We went through all of the demos with each one. Five members of our staff sat through each demo and sales presentation. It was exhausting. We were looking for one major characteristic in our future software: ease of use for the users. What is the point of having a software that does everything if it is hard to learn and confusing. TempWorks offers the ability to do virtually everything you can possible imagine and more. It has an easy to learn user interface so you can get up to speed very quickly. When I first spoke to the sales team at TempWorks, I was surprised at the consultative, no pressure approach. They took the time to listen first before offering solutions. During our implementation we were trained by some of the best software trainers in the industry. Trainers that have been in the business for years and understand the needs of a staffing firm. What an incredible experience. I highly recommend taking the time to speak to a sales rep and schedule a demo. It is worth it!
PROSFront & Back office, Payroll, CRM, ATS, Online paychecks, Cash Card Integration, Online user management, Instant onscreen chat support, and much more!
CONSNot knowing everything the software does. :)
Christine
Staffing and Recruiting, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2017
Made my job so much easier
We are a staffing agency who has been using Tempworks for 3-4 years. When I came on the job 10 months ago, I didn't have any HR/payroll experience and now I fluently run all aspects of my payroll thanks to Tempworks. I have now turned all my taxes over to them to manage as well. Cheaper and more efficient than a part time employee. It is moderately priced and very worth the money since it does all tax calculations, I can run all management reports and Workman Comp reports. It is accurate as I went through my first WC audit and everything was right on the money. The same goes for my quarterly taxes, I never short pay any of my tax entities because of this program. Thank you Tempworks for being what you say you are!!!
PROSAccurate calculation of payroll and taxes.
CONSI wish the online tutorial was a little easier to use.
Anonymous
11-50 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
5
FUNCTIONALITY
1
Reviewed December 2018
Clunky and unhelpful
Comprehensive - there is a field to capture every possible detail about a candidate during the staffing process.
CONSNeeds focus! There are too many discrete fields that can't be auto-populated from a resume. It wasn't realistic to achieve high degrees of user compliance so our database ultimately was full of half-complete records, rendering reporting unhelpful.
Tiffany
Staffing and Recruiting, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed February 2017
Not the best out there.
We've been a tempworks customer for approximately 6 years. The product is sufficient for the staffing process, however, the product is clunky at times and cumbersome for my team. With so many new cutting edge products out there, I would not recommend Tempworks as a solution. We are a progressive staffing company and are looking for technology partners that are accessible, helpful, clean and easy to use. They are not integration friendly although they claim to have an open API. We are a healthcare staffing company and it is difficult to administer scheduling, shift work, and compliance/credentialing management.
PROSIts a full software solution - front and back office.
CONSNot easy to use, not integration friendly, not progressive with features. Difficult to administer/manage to schedule, shift work and compliance/credentialing management.
Jill
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed May 2015
TempWorks has helped us grow our business
We have been doing business with TempWorks Software since 2006. With our previous software, we were doing dual entry into a different management system. When we switched to TempWorks, we eliminated dual entry, and it has helped us build relationships with customers through features such as reminders. We've been able to provide reports to clients they were not able to pull from their own systems - several of our clients have said this to us directly. All of our client orientation paperwork is done in DocCenter, information is reported to the client via an automated report. This allows us to track performance appraisals for clients with ease, which has given us the ability to separate ourselves in our market as a full service staffing agency. We continue to use TempWorks because of the added features and modules offered, , in addition to the ability to add technology around the software to fit our business needs, and TempWorks' willingness to work with us in doing this. -
Meagyn
Consumer Services, 51-200 employees
Used less than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
4
FUNCTIONALITY
3
Reviewed December 2019
Tempworks is kind of archaic
I do not like it very much and I am so happy we switched to a different one
PROSTempworks is a reliable applicant tracking system once you can get the process down or is also a lot cheaper than some others
CONSIt takes about 5 clicks to do the same thing it takes other systems 2 clicks to do. This is the main reason we switched to another system
Sara
Staffing and Recruiting
Used more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2015
Excellent Paperless solution
Customer service and ease of use. It matches our company and our placement process.
CONSSpeed of software - we are so used to things being lightening fast and our database is large therefore I wish some things were faster.
Ray
Staffing and Recruiting, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
This is a great tool that will save you time.
This will make you more organized and give you back the time that you spend on filing.
PROSI can run reports, I can track employee hours, I can search a candidate by keywords. I can email and schedule interviews. This saves a lot of time and allows you to be more productive.
CONSI dont think you will find much wrong with this system. Your only cons would be finding someone to buy the old file cabinets that you will not need anymore.
Paul
Staffing and Recruiting, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
2
Reviewed June 2018
Needs to get with the times
The software can do everything a recruiter would need or want recruiting software to do. Great customer service when you need it.
CONSThe software is dated and is lacking modern functionality and appearance. Administration is much tougher than it could/ought to be. A rewrite would fix most of this as well as probably make the software go faster.
Seth
Accounting, 10,000+ employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed November 2018
Great customer service
The account managers at TempWorks are the most helpful CS I've had to work with. Really helped me out at the beginning of using it.
CONSYou can't customize the reports, which would be helpful.
Esther
Used free trial
OVERALL RATING:
2
EASE OF USE
1
CUSTOMER SUPPORT
3
Reviewed October 2012
OK Not a good fit for a fast paced front office
Only reccomend for a atart up company. Candidate search is slow
PROSMay be goog for a start up company
CONSTerrible Customer Service, slow, dark in color. Too many options when entering a candidate that you can not see a quick snapshot of the candidate. Cost us to loose money in the front office when transitioned over to it. Don't believe that you can discontinue using other software you will still need a good general ledger.
Debbie
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed August 2015
Excellent product and top notch support team!
Our company has used TempWorks for the last 6+ years on a daily basis. As our business has grown over the years TempWorks has been instrumental in helping us achieve our utmost goals. From database issues, website portal , payroll situations, customizing reporting, I know I could always count on their knowledgeable and fantastic support team 24/7. TempWorks is a product that keeps on giving!
Natalie
Staffing and Recruiting
Used less than 6 months
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2016
Excellent Experience
The fact that they stay "ahead of the curve" when it comes to technology. Also, the format of the software is extremely user friendly! They are integrated with numerous other vendors to help make the paperless onboarding process much faster and more efficient.
CONSI've been extremely pleased. I have not been displeased with anything to date.
Mike
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed July 2015
Great staffing software!!
The Tempwork's team is wonderful to work with and the software is great! They have one of the best back office solutions in the industry and their front office is very easy to use!