I love the flexibility of Vincere, elements of it are customizable which is great. Our customer are loving the portal / live list and this has allowed us to create new services to sell to our clients. Our clients find the live list simple as they access through an email link and they can see all the candidates in one place. I’m using analytics, but I’m still learning with it, but I like to be able to see the consultants’ activities and fees.

To be honest I think overall the software is great – one small point is that the mandatory fields on the ATS have red asterisks and it is very easy to exit a record without filling in the mandatory fields. It would be good if when you tried to exit a record and the mandatory fields where not completed a prompt popped up advising that in order to save the mandatory fields must be completed. This would really help ensure that that mandatory fields are not left empty- this would help improving the data quality.

I believe Vincere would be able to provide an extensive features for ATS/CRM and able to fulfill your business objectives if maximized. While we are equipped with enough training from both Vincere Support and Internal Training on utilizing Vincere into our daily recruitment process, the system is so extensive that it would require continuous exploration to optimize Vincere utilization while maximize recruitment outcomes. One of the issue that Vincere able to solve would be on the Candidate Tracking; with the capability to generate customized email template for each stage, from introduction to job as well as to keep ourselves with the applicants tracking in-check aligned to our business process, and has been more humanised than ever.

I have been extensively using Vincere ever since its inception to replace our old system few years back. The expectation I have with Vincere is indeed high and I'm confident to say that after getting used with the system, all the general functions and additional features roll-out are exceptionally beyond my initial impression. Kudos to the support team for able to provide prompt troubleshooting as well as open to suggestion on improvement. I find that #VincereWay of visualize the overview of sales funnel using stage chevron and traffic light system creates a recruiter-friendly environment even for a starter. It is easy to understand and able to focus on our work accordingly. Other features that in my top priority list would be on a LiveList and Analytics. LiveList give more superior feel of how the systems communicate with the external party at the same time, streamlining the presentation and feedback process. Analytics on the other hand provides great visualization of the progress of the team and organization, eventually improves the forecasting, quality control and decision-making.

I'm sharing my thought on this as continuous improvement rather than dislikes. I believe there would be more room of improvement for vChat, possibly better in-system notification, more comprehensive mobile app functionalities (so we can be a recruiter on-the-go) as well, more intuitive UI/UX for Task feature. It would be great to have introduction training for every new feature like what we used to have 2 years back.

Its been fine, we have had challenges but there Customer team does try to solve the issues, in some cases it does take time. Its cheap and does a decent job.

At Gempool we wanted a simple and easy to use CRM, Vincere ticks this box. It has a simple ATS and easy to follow for the consultants. Good chevron system to track contacts. I really like the analytics but could be more detailed.

It can be quite buggy, having to click a box a few times for it to work for example, consistently on to support to find work around. Its not customization, if you want to make a change that change has to happen for all there customers. Even the smallest tweak.

ve used quite a few of the big names recruitment vendors over the course of my career: Bullhorn (on two separate occasions, most recently 2015), Bond, plus in-house systems. So when it came to choosing which CRM to go with for my own business I knew that I had to make the right choice. I'm a small business, I lost sleep over choosing the right CRM. This decision is an important one and I took it seriously. What I like about Vincere: The big thing for me is ease-of-use. Too many systems are over-engineered, it's like they try to do too much. Vincere does everything they do but it seems to flow so much more organically. I like the process flow of the Vincere pipelines which help keep me focussed on what I need to do to bring in new business. The CRM pipeline is genius for me. I'm starting my business from scratch so it's critical I have an accurate heads-up display of what I need to do to bring new business in but also to get the most out of existing accounts. -One feature that I love is that I can easily flip Clients into a Candidate. I firmly believe that your Clients should ultimately become your Candidates'.and if they're not, you're doing something wrong. Vincere totally gets the Client > Recruiter > Candidate dynamic. I can easily flip a Client record into a Candidate record. You'd be surprised how many `recruitment CRMs' systems get this simple workflow so wrong. -My advice: Having the right CRM in place is absolutely vital to getting your recruitment business right. It's much more than just a database or a list of names, it becomes the heartbeat of your business operations and infrastructure. It's about giving you the ability to quickly add in notes- the names of your Clients kids, or the fact that they just got married or back from holiday- it's about making those human interactions more frictionless. Having the quick comment boxes and auto-save functionality inside Vincere makes adding in and accessing vital information so easy, totally frictionless. If you're spending time worrying about your CRM or getting frustrated with it'then you're not using the right software. Simple as that.

The big thing for me is ease-of-use. Too many systems are over-engineered, it's like they try to do too much. Vincere does everything they do but it seems to flow so much more organically. I like the process flow of the Vincere pipelines which help keep me focussed on what I need to do to bring in new business. The CRM pipeline is genius for me. I'm starting my business from scratch so it's critical I have an accurate heads-up display of what I need to do to bring new business in but also to get the most out of existing accounts. -One feature that I love is that I can easily flip Clients into a Candidate. I firmly believe that your Clients should ultimately become your Candidates'.and if they're not, you're doing something wrong. Vincere totally gets the Client > Recruiter > Candidate dynamic. I can easily flip a Client record into a Candidate record. You'd be surprised how many `recruitment CRMs' systems get this simple workflow so wrong.

I'm a new'ish user so nothing springs to mind just yet

Great platform, big improvement on the previous system we were using. Cheaper too.

We have a mid-sized business based out of the UAE and South Africa. We made the decision to move across to Vincere in May 2017, great move for us as a business. I'd say that Vincere is 30% better than Bullhorn (based on product and service levels) but, with the rate they are innovating and obviously investing in the product, the gap is widening fast. Bullhorn was expensive for what is was and the service was pretty much non-existent. The platform and the service from Vincere is head and shoulders above what we were getting with Bullhorn. They are a lot more responsive, we enjoy working with a vendor that actually seems to care. In terms of features, a few of the standout ones for us: the Indeed Search and import feature is a winner. Having access to the entire Indeed database without even leaving the system is fantastic. We are heavy LinkedIn users and like the way that Vincere works with LinkedIn. Easy to update and refresh records. The new Client portal feature also looks interesting. We were considering building a bespoke client portal but held off as it was too expensive, so the client portal that Vincere have coming next month is something we're keen to take a look at. TV dashboard: planning on using this in our office.

There are loads of dashboards in their analytics suite, more than we will ever use. We've got lost in them . I want to get our fees and placement data accurately reflected in our dashboards, something we need help with. Vincere- more how-to videos that focus specifically on dashboards would be great so please sort that out.

Not a single thing. It is truly dreadful.

Everything. The customer support is truly dreadful, we asked to cancel our account over two weeks ago and we have had no support or assistance. They have been holding out until our next payment before we hear from them I imagine. The software is useless, there's too much going on and none of it works properly. Its clunky and like being in the early 2000s again. I would not recommend this to anyone, you will waste your time. They lock you into a contract and do not let you leave after you were completely missold the product. Honestly I've never had a worse experience with a company ever. The way we've been ignored and mistreated is baffling. How can no one get in touch after you say you're going to cancel? It should be of immediate concern to any business when someone isn't happy. Not with Vincere.

Nice idea, great marketing, a lot of raging reviews but definitely failed the test. It is definitely NOT what most reviews claim it to be.

They have a lot of functionality and really, really good marketing

All the functionality they have only works to a certain extent. There are certain bugs and roadblocks that they aren't able to fix - instead they keep adding useless features like Apple Watch integration. All the best features in the world are worthless if you can't actually use them due to their sloppy integration. The system is NOT fully customizable (even though they keep claiming it is!). I came from Bullhorn (going back again) and would estimate the Vincere system is customizable to an extent of 10%.

Finding Vincere was a breath of fresh air. In terms of modern recruitment CRM/ATS platforms, Vincere is 10 steps ahead of the competition.

We were using Bullhorn before switching to Vincere. Bullhorn was decent but it wasn’t keeping up with the latest technologies as fast as it needed to. It was starting to feel like a legacy system. By contrast, Vincere are investing massively in the latest tech and it shows. They launched 6 years ago- so it’s product which is mature enough to have a bit of depth to it, but which is also built on the latest frameworks. -For me, as a business owner I want a platform that is going to help me grow. In terms of measuring activity levels and KPIs, Vincere makes it super easy to see what is going on inside my business. Also, this is a system that my consultants love using. That’s critical. -Data Migration: I migrated records across from my previous system (Bullhorn). I’d been dreading the data migration but it turned out to be pretty painless- the Vincere data migration guys managed the whole process and the end result has been great. -Website stack: We decided to use the Vincere Instant Job Board and Candidate Portal on our new website- and saved ourselves the time and expense of developing our own job listing page. It looks great and saved us the hassle and expense of paying a web developer to design this for us. I’d highly recommend taking a look at Vincere. Since we implemented Vincere, our quarterly billing rates are up 30%. That’s, ultimately, what you want from your CRM/ATS- increased efficiency, speed and revenue. Vincere delivers on these fronts.

We're a 50 person agency in sydney and were using the salesforce platform before discovering vincere. Salesforce was okay, it did the job, but wasn't anything phenomenal by any means. The user interface was hard to understand and there was like a million different things all opening on the same page, it just wasn't very intuitive and caused lots of headaches for the users. An other thing was the search feature was consistently delivering inaccurate results. An example of this would be when you run a search maybe 50 or so results will appear, then when we ran the identical search 2 minutes later, 5000 results would appear, why!? We're loving using vincere so far, it feels fresh and user friendly, it's big on functions but really easy to navigate around and is actually really intuitive compared to salesforce. The search functions built into Vincere are awesome - we love the ability to search locations based on the Google geotag, this is super clever! If I'm honest at first we couldn't get the hang of the chevrons ats/crm view as it was really different to what we were used to.. but now we know how to use it properly we cannot get enough of it. Our consultants love it and it's a fantastic way to view the entire ats/crm data without running a search. We can see real time numbers and instantly see which leads etc need be actioned, it's great. Another one we love is the live list when sending candidates to our clients. This is a great little fully brandable feature.

We don't like that vincere opens lots of new tabs but i've recently been informed they're changing this to reduce the number of tabs that open as a result of customer feedback. Its a bit of a picky thing to whinge about it but I think a few people in our office will be happy to hear that it's being changed. One great thing about the guys at vincere is they do listen to customers and develop the product alongside customer requests where possible - this is really important to us as a business and it's been great so far. Looking forward to the journey ahead.

Vincere is the upstart nibbling away at Bullhorn in particular. It isn't pretentious but it is the pretender to BH's throne, for sure. The company takes care to look after its clients in a manner that its bigger rival does not whilst absolutely offering all the Enterprise-level bells and whistles for a fraction of the price.

Vincere everything a Search firm needs, irrespective of its positioning and level of sophistication. It offers all the tools needed for recruiters to source, store and leverage candidate and client data, whilst as a manager/owner, there is a veritable suite of reports to carefully monitor and manage individual and company performance.

It can take some time to adjust to its process flow (having switched from Bullhorn after a 10-year relationship, that was inevitable) and it has sooo many functions that one needs to invest some time and effort to truly understand what is packed under the bonnet.

Vincere is much more than a product our firm uses. They genuinely feel like a partner in the success of our business and I'm happy to recommend them. Does the work of both a CRM building opportunities and an ATS delivering revenue against those opportunities. Seamlessly.

Built and run by helpful engaged knowledge people who get it. They've clearly walked the walk and are genuinely passionate about creating a really useful ATS that all the team are delighted to use. Vincere already has lots of smart features, its reliable and seems to be a pretty well thought-out product. I particularly like their focus on interoperability with other apps, allowing us to create our own integrated system that is truly the hub of our business. Its great value for money and saves our growing agency at least one member of staff compared with our previous system. Vincere senior team are accessible and issues are promptly dealt with courteously and generously. Searching is fabulous - best in class. Also love the integrated CRM and ATS included as standard.

We moved to Vincere a year ago and perhaps the importing process has got much better. Migration from the devil you know system takes quite a bit of time and effort. It'd be wonderful if Vincere could fully import all the history from the previous ATS in an automated and thorough manner.

Ultimately, Vincere helps us to be data-driven for the delivery of our recruitment services. It allows us to measure things that were difficult or impossible to do before. We can now make decisions with confidence as they are backed up by solid numbers and facts.

As an agency, we are forward-thinking and tech savvy. Social sourcing, web 3.0 tools, mobile applications, and the like excites us! Technology has enabled us to innovate our headhunting practices and work smarter. This is where Vincere comes in which we believe is a step towards further innovation. Vincere allows us to track everything from sourcing to placement and even to invoicing of clients – allowing our recruiters to do more in less time. Before Vincere, we were using several, disconnected digital tools, but Vincere understands recruitment and proved to be more efficient for our recruitment team. Vincere has streamlined our recruitment process massively. Before Vincere, we used Google Drive and Dropbox to store candidate related documents. These tools get the job done but ultimately, they are not built for recruitment. The lack of visibility meant that it was difficult to track progress from receiving candidates to job offer. With Vincere’s features built specifically for recruitment, it aligns with how our recruiters see their work.

Nothing bad to say really. We've been using the system for just over half a year and are enjoying it so far.

The key difference between Bullhorn and Vincere is the attitude of the company. Bullhorn got lazy and complacent- they want to charge their customers for every little update or new feature. I feel that Vincere are the exact opposite. They are investing in regular updates and these are given to existing customers. As this platform is evolving, my business is evolving with it.

I am by no means a database freak but this is a system that I am really enjoying. My friend, who also has a recruitment business, recommended that I switch from Bullhorn to Vincere and I haven't looked back. In fact, we frequently text each other and say how glad we are that we moved off of Bullhorn to Vincere! Vincere is a system that's just easy to use and get your contacts and candidates in to quickly. I actually use this system day to day to track jobs, metrics, use with LinkedIn. Compare this to when I was using Bullhorn....I only used to log in every 3 months and that was to change my password! The Indeed search function is great- you can search the Indeed database directly from inside Vincere, gives you access to candidates that you'd miss if you were working on LinkedIn or Seek.

I'd be hard pushed to really pick at anything negative. It would be good to have additional search filters on the Indeed search function. Overall, I am a very happy customer.

A great alternative to Jobadder and Bullhorn. Independently owned

I have used 4 systems but I am liking Vincere -it's always moving ahead -so may add-ons, automations, etc. and errr... it's not owned by a job board company. I have an issue with recruitment systems that are owned by large job board corporations, it's important that I know where and how my data is being used. A biggie for me is that I can have 20 people helping me load candidates and perform various tasks inside the system, with various level of permissions.I am shifting to a remote workstyle after years of running my business from an office. Vincere allows me to have staff working from different locations, with limited, permissioned access to the system. This gives me peace of mind. Peace of mind

None so far, enjoying the platform and the constant updates. They seem to anticipate features that we need and deliver them before we have to request them.

I launched a recruitment firm almost four years ago and I think it was quite difficult to decide which software to go for when you start. It's an important decision because you don't want to switch from one to another every time. I chose Vincere because I've been doing recruitment for 12 years and Vincere has very much everything that I need as a recruiter. I like that Vincere is very easy to use and I can parse information from LinkedIn to Vincere. I also like that Vincere takes care of everything such as GDPR compliance and a job portal for my website. Recently I recommended Vincere to a friend of mine who was starting a new recruitment company and quickly he became a Vincere customer.

Vincere keeps improving and innovating so there are many new features in the system. I know that I am not utilizing all features that Vincere has to offer but will definitely explore more.

Vincere has been pivotal in stream lining the whole recruitment process from prospecting through to invoicing and everything in between. The platform is very easy to use and we are able to customize the platform to suit our own needs. Our consultants travel through Europe, the platform is great to help keep communication flowing especially when two people can be working on the same assignment but in different countries. Today Vincere is a dynamic platform which keeps evolving, we look forward to working with Vincere and their continued support as our business grows.

You can easily use the platform to manage/monitor all the advertising campaigns which also links to our website - saving a lot of time. You can incorporate all of your LinkedIn connections with Vincere and build your very own talent pool. This is great for creating distribution lists to contact your connections One platform which allows you to do everything, no switching platform, everything we need in one place. Customer support, Vincere has helped our team with training and supported us to use the platform to its top potential Working from the UK or Europe - the speed of the platform in unrivaled. Our clients say that they like the way we interact with them through the platform, its fresh and dynamic Tracks our KPI's and revenue generation I found that both had similar capabilities, I chose Vincere due to the great customer service and support and the value for money is unrivaled.

It would be good if the platform could make placements without the need to hire more staff!! Our clients say that they like the way we interact with them through the platform, its fresh and dynamic.

Overall, super happy with this platform and happy to recommend (which I often do!).

As a business we love TimeTemp - it's a nifty little timesheets tool that delivers big results. The best thing about it is that it's integrated straight into vincere and syncs seamlessly, I had a few teething issues at first but now it's a dream to use. I think the application pipeline is great, I really like it - it breaks down the recruitment process so simply and is visual and easy to follow. For new grads starting in the business brand new to recruitment all they need to do is follow the pipeline - easy. As a business owner the analytics is a key driver for me. I'm big on reporting and KPIs and Vincere delivers exactly what I want and more.

Overall i'm really satisfied with the product/service so there's no specific things I'd categorise as a 'con'. Trying to merge companies can be slightly annoying but I understand the team are working on this.

Cloud based, easy to deploy and a decent on-boarding. Once set up its relatively simple to use and the feel and look of the solution is very modern compared to older Recruitment CRM tools

Now they have been bought by Access Group it will be interesting to see how this changes the support offered by the business

We have been with Vincere for approx 5 years now and the software just gets better and better. Ines and the customer service team are exceptional having been hand to support with some complex requirements over the last year or so. The team are responsive to issues and are able to answer or resolve any queries efficiently. Ines has gone above and beyond to support our requirements and enable us to maximise the usage of the software.

There are so many functionalities within the software that make it easy to use and super efficient

Some of the additional functionalities do not work as we would have hoped

Who is being sent where? - best guys to send out? whos birthday is it?? did i send out an invoice? - where the hell is my payment !!! Dont have to ask these questions anymore. Cost is important to any SME BUT my monthly invoice from Vincere is a bill i'm happy to pay ;)

What a bunch - proud to have lot their Middle Eastern cherry with us. Watching them flourish in capabilities has been fantastic. Always there to help when needed which is just gold. Open to suggestion and far better value than the other bull on the market. Keep up the great work guys and never step away from the old school customer service. . you are a dying breed.

This is a good question. My only dislike with Vincere is not having bought shares in Vincere...&. Marmite

I like that we can search our candidates profile by the Keyword that are written on their CV (world or pdf file). We're a big agency with over 300 consultants so there's a lot of candidates in the database meaning the search is an essential part of my day to day and it's great, makes things more efficient.

I would love to see more clean and updated data on Vincere. I have seen so many duplicated accounts which may be written with slightly different spelling, but they are the same account. That confused me a lot. When everyone can create new account by themselves. This creates duplicate junk on the system. When move candidate stage from “sent” to “1st interview”. I expect this automatically pop-up on my outlook calendar and remind me but it’s apparently not. I think I already linked my email with Vincere. But sometime it does.

So far we have no problem with Vincere, it's pretty idiot proof I would say.

Been using Vincere for 2 years and I must say, I like Vincere for its simplicity. Our old system before was DM Recruit, which we found was very difficult to use especially downloading resumes and attachments. Unlike Vincere, with their action button, I can just click and do my work from there, very clear and easy to use. They also have a great tracking system which helps you organize your database for both contacts and candidates.

I like to see the search be little less text sensitive when I conduct my searches for candidates. Also improving email sync, especially Outlook.

I switched from Bullhorn to Vincere and am glad I made the decision. Bullhorn stopped investing in innovation a few years ago, they started to squeeze profit margins down to maximise the chances of an IPO/trade sale and this was at the expense of their customers. I like the fact that Vincere are investing in the platform, they are listening to their customers and releasing regular updates.

Easy to use and at a very good pricepoint. Lots of product updates and regular new features. The client and candidate portal features are a real win, I am integrating these into my new website.

The Broadbean integration doesn't go deep enough. Have told the Vincere team about this and they are improving it in Q4 so am looking forward to seeing these. There are a few other niggly workflow things that need to be smoothed out but, in general this is a great platform and a big step up from the previous system I was using.

I would recommend Vincere to any size of recruitment business. Having worked all over the world in both large global and boutique search consultancies, it is without doubt the best Candidate management system I have ever used.

This product has obviously been designed with significant input of people who have extensive experience in the recruitment industry. The functionality is extremely easy to use and saves significant time even to somebody who is not technically adept. The reporting functions are outstanding and produce reports that are extremely useful for the management of junior consultants in a very timely fashion.

There is a lot of information at the fingertips and it takes some time working through the set up to fit your purpose. However that is only a slight issue and will depend on individuals.