Some features are hard to use, while some require additional software/technological tools.

I love that this software is dedicated to the success of recreation programs.

Customer service is outstanding and always very helpful to at all levels with analyzing and fixing problems.

There have also been some issues with court bookings. People not able to cancel a court (and when they do they get no confirmation that it has been cancelled).

Overall, the innosoft staff are unbelievably nice, competent, and passionate about what they do.

The platform itself has been a nightmare because of its lack of functionality for our needs as well as the link the time it takes to make any adjustments.

With their current leadership, they should stay at the top of the ladder with the best rec software and campus solutions.

I appreciate the quick customer support and friendly education specialists. It is nice that the staff comes from campus recreation.

User Friendly, easy to navigate, reports are easy to run.

The online portal is likewise very straightforward allowing a good deal of customization. They have a rapid development cycle and actively work to remedy issues.

However, still useful in its abilities and having access to older data for easy transference and reflection.

They are great at teaching the software and troubleshooting with you. Their step-by-step instructions are constantly a great tool for students and professional staff members.

Innosoft Fusion is the BEST software on the market, bar none. It's user friendly, versatile and has helped us further our mission with ease.

Software works well so long as you use a vanilla implementation and do not require any integration.

Future requests do not have timelines, unable to make small edits with current system, there are usually errors (minor) after updates.

I attended their first Fusion Summit which was a wealth of information. It has been easy to learn, easy to train others and the user manuals are easy to get to for general questions.

At our facility we do our best to utilize as much as possible. Currently we are using Access, Calendar/Reservations, Sales, and Equipment.

This makes locker clean out a breeze. But most importantly the quick response time provided by the support staff when there is an issue is fantastic.

I appreciate the ability to capture reporting information for personal training and other FitWell services, like Massage and fitness events.

FUSION is a dedicated company that continues to grow but not out price university recreation budgets.

This software is great for access management, membership and pro-shop sales, and guest/alumni card printing. It is an improvement on any of our previous systems.

Rental agreements are cumbersome and difficult to adjust.

It is user friendly, works great with our University Banner system and the support staff are excellent. Continual updates and new releases of modules are a great benefit too.

The online options allowed have been a great benefit. Their customer service has been fantastic and they follow up on issues new and old working to remedy them.

They get back to me quickly within minor or major issue which is always comforting. Fusion has made our operations so much better than they have ever have been at WashU and is worth the investment.

We have had several times where our website and client have been down for hours which has negatively affected our services and programs.

Still waiting on upgrades that we requested. Have a ticket in but no response on status.

From the start, Presence has continuously impressed me with their customer service.

I like that I can make it how I want it. It is easy to build everything and make it your own and everything is kept all in one place.

Software sometimes has errors and does not load correctly.

I can tell they truly care about our success and it is great to feel that support.

Having a personal Happiness Expert who truly understands your institution and its needs helps us get the most out of the platform.

I love the interface, and one of the things I love the most is the analytics piece. It has helped us gather and interpret engagement data so much better than before.

This system is helping us do a better job and we 're excited to see how this will improve in the future.

It integrates with our student system. But that's about all I like.

Overall I feel it is easy to use and my university could utilize it beyond our current use. We definitely would recommend it to there.

Their staff is so easy to work with, they respond quickly, and it seems like Presence as a company has created a great work environment for their employees.

I have been very satisfied with Presence. It has helped us gain a better understanding of student engagement on our campus, which means it has helped our department tell our story better than before.

The main frustration that our campus has had with Presence is at times the software can be glitchy or slow.

Our happiness expert is great to work with. Whenever we come with an idea we’ve never been told no, it’s always how can we do that.

I love how easy it is to generate content that looks professional, is functional for students, and will help to generate student interest in opportunities.

Creating and editing a form is very simple and easy for anyone to understand. Another aspect that is a benefit is the amazing customer service.

The product is easy to use and customer service is fantastic.

Sometimes its so long that the actual connection times out. This is literally the worst SaaS software I've ever used.

We have also had some technical difficulties with the card swipers, but I think that was more on our end than Presence's.

Presence allows our organizations to do what they need to do with a user interface that is easy to navigate and understand.

Friendly, helpful staff and easy integration with campus platforms.

Canadian Dollar

Fusion helps businesses create and manage a database of contacts. It allows users to keep track of all their contacts met via conferences, seminars, and other events as well as organize them by company, industry, or location.

Using Fusion, teams can quickly find contact information such as names, email addresses, phone numbers, physical addresses, social media accounts and more according to requirements. The solution provides a suite of CRM, ERP, and financial modules with tools for marketing automation and sales forecasting.

LongDescription

Contract/License Management

Family Memberships

Registration Management

Class Scheduling

Calendar Management

Activity Management

Email Templates

Self Service Portal

Facility Management

Rental Management

Booking Management

Inventory Tracking

Membership Management

ACH Payment Processing

Website Integration

Reporting & Statistics

League/Team Management

Billing & Invoicing

Facility Scheduling

Equipment Tracking

Check-in/Check-out

Pricing is based on the size of your customer base

Email/Help Desk

Phone Support

24/7 (Live Rep)

11-50

51-200

201-500

Fusion

In Person

Live Online

Webinars

Documentation

Videos

Involve is a cloud-based student engagement platform designed to help campuses provide tools to assess, engage, track, coach and manage students. Universities can utilize the application to centralize registration, approval and other administrative workflows for all campus entities and promote opportunities, events, certifications and on-campus jobs on a digital platform. 

Features include digital signage, skill assessment, gamified learning pathways, automatic buy-in, event check-in, charting, real-time involvement analytics, targeted polling and more. It offers a finance management tool, which allows supervisors to allocate funds to students' organizations, track transactional history, submit new vendors, monitor funding streams and allow staff and student leaders to design budgets. Additionally, it offers an opportunity builder, which campus authorities can utilize to design learning pathways, develop students' skills through assessments and provide feedback based on collected data. 

Involve uses SmartTranscript technology to track ongoing and completed learning experiences, service hours, rewards, skills and certifications of students and update across student profiles in real-time. It facilitates integration with several third-party applications such as Zoom and Microsoft Teams.

Fusion vs Modern Campus Involve

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