We use this software for so many purposes, more than what we originally thought. We can communicate to students and parents regarding news, projects, due work, markings etc.

The product owners and developers have always been very clear with how they see their product growing and how we can influence and feed in ideas and features. Even through rapid growth they have still remained true to their vision which convinced us to sign up 6 years ago.

There are quite a few settings in the admin panel that need better explanation, for us who have been using the system for a long time we know them but new users might be overwhelmed. That said, the more granular the settings the more you can customise it for your own environment.

While recent circumstances surrounding moving classes 'online' have been challenging, our school's situation has been helped significantly by the use of Schoolbox; we have had so much positive staff engagement with Schoolbox and staff have really apprecaited what the platform can do to help them to be better teachers. This is a comprehensive and responsive LMS product. Please pass on our thanks to [SENSITIVE CONTENT HIDDEN] and the team!

Schoolbox provides schools with the communication, classroom management and community building capabilities they need to flourish in the Australian educational context. It is responsive and highly adaptable and is built upon a deep understanding of what Australian schools need.

The App just needs to scale a little better for iOS devices

- We have had a number of priority issues with Schoolbox which we have received support for but unfortunately resolution has taken alot longer than we had expected. - Generally when we call, the support staff have been very responsive.

- Once you know how to maintain the product, it is highly configurable which enables the pages to be tailored to meet College's requirements. - The product is rich in functionality but the good news is you can phase the implementation of this in line with College's requirements and timeframes.

- It currently doesn't integrate with our School Management System - TASS. - On the UPS, there is internal processing which is not visible to administrators of the systems which has caused us challenges with our data.

Schoolbox allows us to have a single platform that all users within our community can engage with. Instant delivery of curriculum content, feedback and results means we can enrich our learning environment with minimal impact of teacher admin overhead. Our notifications, news and alerts can be delivered more dynamically and with audience targeting we can reduce the white noise of all community news blast outs. The product is always evolving with innovative approaches to classroom delivery.

The product does not include a lot of typical administrative features (permission structures, capacity management, deleting). Documents within the system are not dynamic. It is upload and download, which seems a little archaic in the modern collaborative world.

We are merging dozens of online systems and several communication channels into one place. We are minimising numerous risks (for example, loss of intellectual property and loss of class time) by using Schoolbox. My College has nothing but praise for Schoolbox! Now we have it, we cannot imagine life without it.

There are so many things to love! Schoolbox has positively changed our entire culture of our College. Our communication has been dramatically streamlined. The thousands of parents in our community receive their messages from one point and are happier than they were when we used a SharePoint instance. The ability to bring all of the online systems that we use to one place (our Schoolbox instance) is saving us time. Schoolbox allows us to create templates of our pages, and so our community know where on the page the information they are looking for is no matter what page they are viewing. These two factors alone have saved us thousands of hours in our classrooms. Our staff love the fact that the courses are saved and reused from year to year. They love the drag and drop nature of content creation and the fact that the existing work can be dragged into Schoolbox. It means that they do not have to start everything from scratch. They can still use the content that was existing before we went into Schoolbox. Of course, they are also using the new implementation as a way to audit the existing content and refresh it as they need to. The ability to offer secure group spaces to our extra-curricular groups such as student clubs and parent groups is a feature we have never been able to provide before. Finally, I have to offer praise to the Schoolbox Support Staff who work hard to support us in making our Schoolbox instance very successful in our College.

The administration area can take a little while to learn. It is a very complex area. However, only superusers use this space, so most users never have to deal with it. There is a lot of support available to assist superusers. Schoolbox Support staff and the Professional Services Team are only a phone call away if I ever need help.

SchoolBox has become our Learning Management System, our staff Intranet as well as our communications portal to our parents and other community stakeholders.

The ease at which the software can be configured, customised and used. The drag and drop style of adding components is something end-users are able to do themselves. It is an off the shelf prodcut purchased that was able to replace a number of bespoke, complicated solutions previously used. We had rapid on-boarding of staff due to it's ease of use.

There is nothing specific we dislike about the software, they all have there quirks and sometimes the way things are done don't always suit how users want it to work.

Overall I have been happy with the product. It has achieved most of the goals we set as a project team for our LMS we went were searching to upgrade. There are some problems with it but there are with all systems. We rolled out to our whole community (approximately 1400 students + 200 staff + parents) at once and have experienced some hiccups and concerns but overall the system and the support team at SchoolBox made the process relatively easy.

The ease of use for storing information that is shared with multiple students across multiple platforms. The customisation of the product allows us to use only the features that we want and to trial those features that are new to the LMS during different releases. The best thing about SchoolBox is the network of users who regularly problem solve and develop solutions in a collaborative way.

There is considerable time being spent trying to ensure the product talks to our school wide administration system. Having said that we knew this would be an ongoing problem on both vendors sides and were prepared for the delays that are occurring.

I was the project lead required to recommend either a new virtual learning platform, or extensive upgrade costs to the previous product. After contacting and visiting numerous schools in Queensland, I was convinced of the value Schoolbox offered. Almost two years later, teachers and students are embracing Schoolbox and looking forward to what lays ahead, particularly in whole-school communications.

There are three standout features of Schoolbox: 1. It is an all-in-one solution for teaching and learning, staff intranet and school communications 2. It is an Australian product, built by Australian educators for the Australian school market 3. The Schoolbox community is highly skilled and generous with their knowledge

Queensland curriculum compliancy remains an issue

With the implementation of all new software solutions, planning is key and Schoolbox demonstrated their ability to perform this in the most efficient manner. From the server configuration templates to the necessary training involving the relevant staff and estimated time it would take to meet production, all went as planned. The management interface is fairly striaght forward to use from administrator's point of view and once staff training was completed, courses and class pages were produced in a reasonable timeframe.

Initially, the rollover process with a little cumbersome given the way we had originally implemented and linked our class pages with courses. We have streamlined this process and staff are now self sufficient with this. Some of the integration with Synergetic was also limited but this is expanding year by year and now we have most of the student information being accessible in SchoolBox.

We love that Schoolbox listens to its clients and strives to implement those features schools are chasing. An agile company that is adept at setting and communicating its priorities to clients, whilst staying true to its core business. A reasonably smooth implementation and roll out over the past couple of years, and looking forward to working with Schoolbox well into the future!

We like the ease of use for students, staff and parents. Customisation of the dashboard for various audiences. Relative ease of management for staff and administrators. Powerful communications tool for community. Allows students access to curriculum and extra-curricula information anywhere, anytime. Allows the College to provide relevant messaging to parents.

Permissions structure does not always allow full administrative control. eg. sometimes easy for staff to accidentally delete an item which requires Schoolbox to restore.

Schoolbox has been an excellent LMS for what we were looking for. We wanted a product that provided virtual learning spaces and it does this well.

Schoolbox is easy to use for staff, to set up their pages, and for students to use. It is facilitating a shift in practice, initially for assessment, and now we are focusing on how it can enhance learning. Parents regularly access student assessment information via an App. The company provide good service technically, and are open to listening to teachers and schools as to what they want to improve the product. In the few years we have been using it, many initiatives have been added in response to school and teacher feedback. They also run an annual Meetup conference for users which is very useful as well. The company supported the school through the implementation process and their ongoing product support is very good.

We find the Markbook facility useable but inflexible. We can't set up subfolders which is how we have previously worked with another Markbook. This is the feature staff find most frustrating. Technically, it has taken some time to smooth out the link between our SIS (PCSchool) and Schoolbox. Getting the two software systems to talk to each other has been a technical challenge. It is now working relatively well, but we do not have a live connection which would be possible if we used Synergetic. The fact that we have to do manual updates is time-consuming and a bit frustrating for the ICT team. Note though that the issue is more with our SIS than a fault of Schoolbox.

This company actively cultivates a very personalised relationship with the company which has enabled them to continually evolve as the needs of their customers grow and change. This high level of responsiveness continually makes a good platform better.

The platform brings together many systems that we previously maintained separately. For example, calendar, news, communication, teaching resources, gradebook, assessment calendar and collaborative tools are now in one place. This has significantly streamlined workflow for everyone but is also a lot more intuitive and has allowed us to create stronger systems. For example, online submission of due work means that all work can be submitted electronically on the one day, is automatically checked for plagiarism, feedback can be delivered and fed back immediately and marks entered automatically into the gradebook. There is also much greater oversight on an individuals total workload and the ability to more effectively manage this. The platform has significantly changed some core workplace systems and in some cases has positively impacted on the culture of "how things are done". It's a "one stop shop" for school communication, collaboration, grading, resources, assessment and feedback.

There are still some areas of the gradebook which we would like tweaked for the platform to work ideally for us. In an LMS with such a wide scope, there will always be some features which are not 100% tailored to an individual school's needs. Over a 6 year relationship, we have found the company to be wonderfully responsive and adaptive to the needs of the users and are confident that this area will soon be addressed by the software engineers.

Success in the introduction of an LMS is dependent upon the quality of the product and the quality of leadership and implementation. The product has to be good but I suggest you prioritise leadership and implementation. You will have a better experience and outcome with a good product and excellent implementation than you will with an excellent product (however that might be judged) and poor implementation. I think Schoolbox is a very good product and we are doing our best to achieve an excellent implementation - it is not a small undertaking.

The Schoolbox community is excellent. The company has established a culture and framework that is very effective in supporting learning through collaboration. We have only just started out with Schoolbox but already I have found the regional user forums and annual national conferences to be excellent opportunities to learn from company representatives and from the experience of colleagues in other schools. The software itself has enormous functionality, spanning a wide range of school operations. The design reflects a deep understanding of how schools operate and it functions very reliably. Schoolbox is a sophisticated yet relatively simple tool to mange complexity in schools.

The greatest challenge with this software in our first year has been the training aspect around the 'course builder' component. In particular, teacher understanding of the relationship between 'course builder', 'course outline' and importing classes and course outlines. Related to this is the process of submitting assessment with course builder. That concept and process lacks a bit of 'stickability' for busy teachers so it is important to support teachers through training. Once teachers have a grasp of this aspect of Schoolbox, there is no stopping them.

Schoolbox as a Learning Management System has made and is making Continuous Reporting a reality. Being able to mark attendances directly out of Schoolbox, which integrates with our SIS, and being able to maintain Pastoral Records and communicate with parents from the LMS means that Schoolbox is being used by many teachers as a 'one stop shop'.

Schoolbox is designed from the ground up to be intuitive, allowing the novice or the seasoned digital pedagogy practitioner to jump in and building learning activities and courses. In particular, the Schoolbox team listens to its user base when planning its product development road map: this has led to a feature set that supports personalised learning, including rich assessment rubrics, student self-reflection and feedback, modified assessments, social learning, as well as a survey tool that supports Universal Design for Learning (UDL).

The support for Learning Analytics and the analytics around teachers' use of the product is still fairly nascent. One has to instead look to third party tools to provide this capability.

Schoolbox is now a critical platform solution for our business and educational needs. Without it we would not be able to operate efficiently. This has been a system that has grown and developed in its sophistication with us and our journey into the digital learning space.

Our Schoolbox instance is fast, reliable and readily available. Our School has been able to embed Schoolbox as our Learning Management System, Community Portal, Continuous feedback and is now our main communication platform. The support of the software (both technical and professional learning) is timely with high resolution success. The team is knowledgeable, friendly and responsive.

We have had extensive requests by our school community to allow for printable reporting functions - specially in the Grades and Feedback modules. Feature requests on the core components can be time consuming as the process involves a voting system by other Schoolbox customers for buy in. Being a long term customer and user of the system we find ourselves more advanced than other School's who may not be ready for other feature request changes.

As mentioned above, the customer support is excellent. A registered user can call the support team and be onto a human working on a solution with almost no waiting on hold. The owners and management are approachable and willing to discuss changes even if their original opinions differ with the customers. They have built solid partnerships with other service providers and are always looking for additional partners.

- customer service is excellent. They are always able or willing to work to resolve an issue - their road map is inspiring and focuses on the educational benefit of using an LMS - willing to customise the base product for a fee - not afraid to share data location in the schema

- supporting custom work. After paying for custom work to the base product, any future releases on the base product may impact the custom work. This incurs an additional cost on the customer to adjust the custom work to meet the changes. Please note Schoolbox is very clear about this before agreeing to any custom work.