CheckMarket

RATING:

4.46

(147)

About CheckMarket

CheckMarket is a cloud-based survey tool that caters to small, midsize and large enterprises, as well as government agencies. Primary features include survey creation, distribution channel management, reporting, user notifications and white labelling. The survey creation module allows users to create, edit and conduct surveys in various languages. Users can customize respondent surveys based on previous survey responses, gender, language and more. The distribution module allows users to collect responses via email, social media, Slack, text messages, telephones or kiosks. Users can view reports in their dashboard or extract reports with charts in Microsoft Excel, Word and PowerPoint, as well as PDF, SPSS and more. CheckMarket offers integration with Salesforc...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

CheckMarket Pricing

Simple pricing based on volume of respondents. All plans include unlimited users and all features.

Starting price: 

$150.00 per month

Free trial: 

Available

Free version: 

Not Available

Reports
Slide 1 of 5

CheckMarket Reviews

Overall Rating

4.46

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Showing 1 - 5 of 147 reviews

Manuela

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Human Resources

Time used: Less than 6 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

May 2019

Great software, excelent solution!

This solution will save many hours of lost work.

Pros

When I was looking for a software solution, what captured my attention to CheckMarket was the infinity of possibilities. Not only in the surveys available but also to report their results. In adittion, the support team was always there for us even in demo time period.

Cons

It would be nice to allow export data to adittional formats.

Mark

Company size: 201-500 employees

Industry: Construction

Time used: Less than 12 months

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2020

Daily Equipment inspections

The support has been superior. The team is always willing to jump on a remote session and take the time to understand what you are trying to do, teach you how to set it up, and show you additional functions you might not have thought of to improve functionality. With our equipment survey, they added functionality so we could show pictures right in the application, making it easier for operators to identify components. that was above and beyond what I was expecting.

Pros

We originally used this product due to COVID-19 to check people into our construction sites. Within 3 days we had it deployed for testing and within a week we had it deployed to 30 different construction sites and 4 offices. We are now ready to deploy a survey that replaces our paper process for daily equipment inspections. Each fork lift, air compressor, skid steer, etc. that needs an inspection performed will have a QR code attached to it that the operator can scan with their cell phone. The operator is taken to the survey needed for that type of equipment and can perform the inspection on line. Results are sent electronically to the back office.

Cons

I cannot really think of any cons I do not like about the product.

Reasons for choosing CheckMarket

I was not involved in the selection process.

Eveline

Time used: Free Trial

Review Source: Capterra 

EASE OF USE

3

CUSTOMER SUPPORT

4

October 2015

it is a nice introduction

We have a NPS score! We started working with CM since august this year. I'm satisfied but hope to get more knowledge about future developments of checkmarket. Customer behaviour is changing. Customers are tired of getting so many surveys. I met a company named Starred.nl from Amsterdam. They present short testimonials in 1 screen. Easy to deal with. For me that is the future. Expescially if you send a survey after live contact. I'm curiouse if checkmarket see a oppertunity for the future (new generation customer). Further more I a satified customer!

Henna

Company size: 51-200 employees

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

April 2020

Easy to use and great customer service (research team)

Everything has worked as expected - great features, easy to use, easy to find guidance. The customer service of CheckMarket research team has really surprised me positively - They have always responded quickly to my e-mails (we bought some respondents for concept test) and helped me and spare no effort (Thank You [SENSITIVE CONTENT HIDDEN]!).

Pros

It's easy to use and has advanced features. The possibility to update contact lists with additional information was important for us. It's also very easy to find guidance from the webpage about how to use the software, that was also important for us. Pricing is based on number of respondents, not users, and it's very easy to add users - that works well for us. One important thing was also that you can buy respondents globally and full service if needed. These were the reasons we selected CheckMarket and it has been excellent choice!

Cons

I don't really have experienced anything negative yet.

Reasons for choosing CheckMarket

If I recall right, Qualtrics had higher price and they didn't respond my questions (really poor sales person)

Reasons for switching to CheckMarket

We needed better software to manage small panel of our own, and CheckMarket contact lists is good solution for that

An

Company size: 11-50 employees

Industry: Research

Time used: More than 2 years

Review Source: Capterra 

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

April 2017

Easy to use and great support

It does not require a great deal of software skills to use CheckMarket and programme your online survey. Furthermore, if anything does not turn out the way you planned, the CheckMarket team is ready to guide you through the software and show its possibilities. While the lay-out options are rather limited, each survey is appealing to respondents and yields a good response rate. The possibility to send a reminder to participate is a great feature that contributes to a high response and so are the tips and tricks that are posted online. Recently, our company also used the CheckMarket panel to survey a representative sample of 1 000 persons. We could monitor the response in real time and were able to close the survey after 10 days while it would have taken us weeks to reach the same group of people through alternative channels. It is definitely worth considering this way of distributing your online survey when you are looking for a high response rate among people with a certain profile in a short period of time. You can achieve great results by joining forces with the CheckMarket team!

Pros

It is easy to use, has a lot of features and the support team is easy to reach and helps you wherever possible.

Cons

The difficulty to change the lay-out of questions and the invitation mail. There are some buttons, but the options are limited.

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