We ran a 50 question engagement survey in June 2015

Pros: -The team Pulse portal is extremely user friendly and functional for the end user (our managers) and for the HR team as admins. There were so many ways to cut the data and provide useful information to our managers and execs without it being a complicated process. -The goal setting process through Team Pulse is a great feature and it helped us standardize the process for our managers; lots of great resources on the site as well -Our client services team was very attentive to us, especially as first-time survey clients. We had a lot of questions and last minute changes and our QW team held our hands every step of the way -The exec debrief and manager training was professional, thorough and tailored perfectly to each audience. It was great to have QW do this part for us. -Overall we received excellent value for this product and service. Can't wait to do it this year! Cons: -Creating the org tree was a painful process and one we were unprepared for. It would have been helpful to have a briefing from QW on what it entails and by when we should get it to you. We've shared this feedback with our QW team. -It would be helpful to have a change process in place for how to add/change manager access and reporting structure post-survey. We are still trying to figure out the best way to get this info to you efficiently

LOVE GoalPost

We converted to Quantum for GoalPost and 1 on 1s last year. I am extremely happy with the product. GoalPost allows employs to track the progress of their Goals throughout the year, making the year end review process much easier. Plus, this puts the goals front and center and employees are reminded of their goals, allowed to update and most importantly provide progress throughout the year. So often goals are forgotten as soon as they are turned in, this system makes employees and managers accountable for goals that are set and need to be met. I also appreciated the expertise at Quantum as I converted over to their system. Customer service truly ROCKS!

User-friendly, data-rich and visually succinct!

Pros: Easy to use, visually appealing, multiple data points Demographics can be as varied as you would like allowing you to really examine details, trends etc Love the dashboards Cons: some of the reports need more detailed explanations on their rationale and how they are calculated. also best practices when it comes to leveraging the reports. Ex: engagement index Cons: action planning tool should sync to outlook calendar I feel the action planning and education resources look awesome and very robust, I would recommend perhaps some tutorials on getting started with them or implementation suggestions.

Great tool and service in all respects

We've had a great experience with Quantum's team and with the engagement survey and action planning tools. The team we work with (Kary Wurth, Bill Larson, Dan Harris and Aaron Brown) have been tremendously helpful, responsive and enjoyable to work with. We are moving our department heads into using the Action Planning features on a department level and love that automation. We worked with Kary and Bill on customized questions in both surveys we've done and there was no problem getting that done and they were super helpful consulting with us on what we were really looking for and how to design questions to get at that info. All in all a great experience.

I implemented the Engagement Survey as I'm new on the job and expected to improve Retention.

The Team Pulse software was so easy to use for both me and my employees who took the survey. The multiple options of breaking down the results made it easy for me to distinguish specific goals and actions to take within my multiple office environment. He privacy feature is so accurate that even in testing I was not able to see who had accidentally filled out another employees survey. Their customer service was phenomenal with just the right amount of contact and they were always available to assist and accommodate my requests. Overall, my experience with Quantum's Engagement survey has been not only pleasant but everything I had hoped for and more.