Toluna Start

RATING:

4.4

(78)

About Toluna Start

QuickSurveys is a cloud-based solution that helps enterprises build questionnaires and gain insights into business performance by conducting automated market research. Key features include question branching, email marketing, response validation, question piping, data export and custom templates. Designed for businesses of all sizes, QuickSurveys provides data visualization tools to generate reports in real-time for facilitating decision making. It allows firms to build/send surveys to customers and team members and share them across multiple social media platforms including Twitter, Facebook, LinkedIn and more. Additionally, the solution enables enterprises to embed surveys into business websites for ensuring customer engagement. QuickSurveys comes with a c...

Awards and Recognition

FrontRunner 2020
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.
QuickSurveys analytics screenshot
Slide 1 of 4

Toluna Start Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Toluna Start

1 - 5 of 78 Reviews

patricia

Wireless, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

QuickSurveys

its a company that have lots of surveys, with different salaries to go along with lots of surveys

PROS

The company has lots of surveys you can do and products to test to get paid for the testing................

CONS

Sometimes the pay was low for some surveys. or no pay at all and sometimes no surveys................

floremie

Hospital & Health Care, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed March 2021

User Friendly Program

My over all experienced with this features it was wonderful.

PROS

The most impactful features that I had experienced with this software it is very easy to use and you can manage easily your business.

CONS

I think the features that this software need to improve is their login issue. By the time your going to redeemed your points they asking an update your profile.

Beejan

Consumer Goods, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

3

FUNCTIONALITY

2

Reviewed November 2018

A good base idea but needs some work

PROS

It is easy to program questions and the reporting has good features.

CONS

The platform is very slow and freezes. There seems to be a lack of panel availability and it is inconsistent over time.

Vendor Response

Hi Beejan, We appreciate your feedback. We are happy to hear that you find the programming and reporting capabilities of the platform to be intuitive and easy to use. As for the sampling component, when we are not feasible to fulfill narrow targets, or very low incidence respondent segments with Toluna's panel, we are able to link your study to other respondent providers and achieve the specific respondent targeting goal. The more complex the target, the longer this can take. As our own panel is continuously growing (global membership of 21 million as of this writing), we expect feasibility to increase and days in field to decrease. We are happy to report that most general population surveys field very quickly, typically within 8 hours in most markets. Thank you again for your partnership and please reach out to your sales rep to further discuss how we can serve you in the future.

Replied November 2018

Krysten

Entertainment, 1,001-5,000 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

FUNCTIONALITY

5

Reviewed January 2020

Legacy Toluna Customer to QuickSurveys

PROS

QuickSurveys is a more functional survey tool than other affordable / free options available in the market (question types, quotas, etc.). The ability to download results to SPSS and Excel are vital for our research team and that functionality is also available in QuickSurveys, however the dashboard interface is also easy to reference in the site.

CONS

I am not sure I have a least favorite option, however I haven't personally launched a survey from QuickSurveys as we have used it for a historical Toluna custom tracker and have had the Toluna team handle the launching and quota fuctionality through them with a typical SOW. Therefore I can't comment on the credit system or the ease of final launch of the survey.

Erica

Marketing and Advertising, 501-1,000 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2020

Review

Needed to understand what motivates pet owners to choose certain products

PROS

Super easy to set up, a lot of good options for survey questions

CONS

I don't have any complaints about the software - it allowed my team to incorporate everything we needed to into the survey.

Reason for choosing Toluna Start

We like using QuickSurveys because of their speedy turnaround time and around the clock support/updates on the survey results.