QuickSurveys analytics screenshot
Supported Operating System(s):
Web browser (OS agnostic)About QuickSurveys
QuickSurveys is a cloud-based solution that helps enterprises build questionnaires and gain insights into business performance by conducting automated market research. Key features include question branching, email marketing, response validation, question piping, data export and custom templates.
Designed for businesses of all sizes, QuickSurveys provides data visualization tools to generate reports in real-time for facilitating decision making. It allows firms to build/send surveys to customers and team members and share them across multiple social media platforms including Twitter, Facebook, LinkedIn and more. Additionally, the solution enables enterprises to embed surveys into business websites for ensuring customer engagement.
Qui...
46 Reviews of QuickSurveys
Average User Ratings
Overall
4.54 / 5 stars
Ease-of-use
4.5
Value for money
4.5
Customer support
4.5
Functionality
4.0
Likelihood to Recommend
Not likely
Very likely
August 2019
Luke from William Blair
Company Size: 1,001-5,000 employees
Industry: Financial Services
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
5.0
Functionality
4.0
August 2019
Quick way to get responses from the team to make decisions
User friendly program to help make team decisions.
Pros
In cases where it should be a team decision about something, but it isn't crucial to be in person for it, QuickSurveys is great to get the responses from the team members. You can then quickly see what options are most popular and why they are most popular, leading to the best final decision.
Cons
Participants do not put as much effort into it sometimes because it is anonymous. It is easy to just select any options without fully reading everything, which happens to be the case sometimes.
January 2020
Krysten from NASCAR
Company Size: 1,001-5,000 employees
Industry: Entertainment
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Functionality
5.0
January 2020
Legacy Toluna Customer to QuickSurveys
Pros
QuickSurveys is a more functional survey tool than other affordable / free options available in the market (question types, quotas, etc.). The ability to download results to SPSS and Excel are vital for our research team and that functionality is also available in QuickSurveys, however the dashboard interface is also easy to reference in the site.
Cons
I am not sure I have a least favorite option, however I haven't personally launched a survey from QuickSurveys as we have used it for a historical Toluna custom tracker and have had the Toluna team handle the launching and quota fuctionality through them with a typical SOW. Therefore I can't comment on the credit system or the ease of final launch of the survey.
January 2020
Erica from FCB Health
Company Size: 501-1,000 employees
Industry: Marketing and Advertising
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
January 2020
Review
Needed to understand what motivates pet owners to choose certain products
Pros
Super easy to set up, a lot of good options for survey questions
Cons
I don't have any complaints about the software - it allowed my team to incorporate everything we needed to into the survey.
November 2018
Beejan from NCBA
Company Size: 51-200 employees
Industry: Consumer Goods
Time Used: Less than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
3.0
Functionality
2.0
November 2018
A good base idea but needs some work
Pros
It is easy to program questions and the reporting has good features.
Cons
The platform is very slow and freezes. There seems to be a lack of panel availability and it is inconsistent over time.
Response from Toluna
Replied November 2018
Hi Beejan, We appreciate your feedback. We are happy to hear that you find the programming and reporting capabilities of the platform to be intuitive and easy to use. As for the sampling component, when we are not feasible to fulfill narrow targets, or very low incidence respondent segments with Toluna's panel, we are able to link your study to other respondent providers and achieve the specific respondent targeting goal. The more complex the target, the longer this can take. As our own panel is continuously growing (global membership of 21 million as of this writing), we expect feasibility to increase and days in field to decrease. We are happy to report that most general population surveys field very quickly, typically within 8 hours in most markets. Thank you again for your partnership and please reach out to your sales rep to further discuss how we can serve you in the future.
November 2019
Anonymous
Verified Reviewer
Company Size: 10,000+ employees
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
3.0
Value for money
5.0
Customer support
5.0
Functionality
2.0
November 2019
Great value, but somewhat limited functionality
The team was great and the tool was effective with great value for money, but there are some limitations when you get to even moderately complex survey needs (e.g. monadic concept tests, multiple sample cells)
Pros
Speed of sample collection and general ease of use
Cons
Not offering least fill and difficulty in comparing results for monadic concept tests