SurveyMethods Software


 

SurveyMethods is a cloud-based survey solution for creating online surveys, polls, email newsletters and online event registrations. The solution can be used to create surveys for gathering market research, capturing customer feedback, evaluating employees and so on.

Using the tool, users can create surveys with different question types including matrix questions with rating scales, choice-based drop-down menus or open ended comment boxes. Users can brand the survey with company colors and logos. Additionally, users can customize the “Welcome” and “Thank-you” pages of the survey.

Once a survey is complete, users can share it with respondents over email or through a link. After respondents take the survey, SurveyMethods can generate reports in the form of charts and graphs, which can be download as a PDF, PPT, Excel or Word file . The solution also allows users to redirect respondents to a website or blog at the end of the survey. Additionally, users can integrate the solution with existing third-party tools using the REST API.

Monthly and yearly subscriptions are available.

 

SurveyMethods - Design surveys
 
  • SurveyMethods - Design surveys
    Design surveys
  • SurveyMethods - Email notifications
    Email notifications
  • SurveyMethods - Question types
    Question types
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

17 Reviews of SurveyMethods

Showing 1-17 of 17

 

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Patrick from Sacred Heart

October 2017

October 2017

Very positive and great software to collect data in a profession way.

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Data collection, survey storage, easily access data, able to copy surveys.

Pros

Love the options, ease of use, and skip logic. There are a variety of ways to collect data and send surveys out. I also like that there are few limitations with professional. Superior to others and there is a non-profit option for schools.

Cons

My only recommendation would be a little more versatility on the header graphics when setting up surveys.

Source: Capterra
 

Rachel from Cazenovia College

July 2017

July 2017

best online survey product I've tried!

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Pros

Survey Methods has excellent customer service and provides a free education account for our research. The anonymous feature allows us to collect data securely and in accordance with institutional ethical standards. The interface is easy for faculty and students to use and requires minimal to now training for student projects.

Source: Capterra
 

Nancy from CAGGNI (Computer Assisted Genealogy Group of Northern Illinois)

July 2017

July 2017

Easy to create surveys with flexible, additional features.

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Pros

The ease of creating the questionnaires. There is lots of assistance on creating proper survey questions.

Cons

The reports are not at intuitive as I would like. There are multiple steps to creating the report I want, and I have to rethink the process each time.

Source: Capterra
 

Kimberly from Mid-Ohio Psychological Services, Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Very positive software, easy to use, and effective

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Pros

We enjoy the reports and different ways to analyze the data. This has been really helpful for our staff and board.

Cons

We have some difficulties with sharing the reports with our team as after we launch the report the weblink is quickly no longer active.

Source: Capterra
 

Jack from Free Reformed School Association
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Survey methods is easy to use and provides professional analysis of your data.

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This product makes survey management simple and professional.

Pros

The ease to send out surveys, using the deployment method you choose. The built in choices give a lot of flexibility enabling you to send the survey with the best possible design.

Cons

There seem to be some restrictions in the reports. I often use the export feature to do further analysis in Excel.

Source: Capterra
 

Michelle from Nebraska Masonic Organization/Grand Lodge of Nebraska

May 2017

May 2017

The web site is excellent and very easy to use.

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Pros

I like that the surveys are very easy to create and easily duplicated for new needs. The surveys are easily launched from the site or via url.

Cons

The analyze survey results page is a little bit hard to maneuver sometimes to figure out how to get the report results that you're looking for.

Source: Capterra
 

Ralph from Health Information Management Association of Australia Limited.
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Great software providing professional results. We would not consider using anything else.

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Useful feedback from members about our products, services and events. We use this to improve what we provide and to assist in creating new products and services that are relevant to members.

Pros

Range of question types. Reporting options. Customizable welcome and thank you screens. Response tracking. Options to export to multiple formats. Easy analysis. Great graphs. Easy for non-technical staff to use.

Source: Capterra
 

Andy from The Village School
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Surveymethods is a very powerful and full featured survey program. We use it regularly.

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Surveymethods allows us to evaluate our administration, our school services, major proposals requiring customer (parent) or staff input, and review the results in easy to digest reports, or with MS Excel. We think it does really well, and respondents generally find it easy to use.

Pros

SurveyMethods has a lot of capabilities and flexibility. We use it for staff and customer (parent) feedback, evaluations, student data gathering projects, staff opinion gathering for major decisions. We like that we can put together many different types of questions for various situations, and receive the data in several different formats (word, pdf, xls, etc). It allows us to do surveys that target specific people via email and remind them as many times as we want if they haven't responded. It also allows us to categorize responses by department, and many more subdivisions if needed. I'm fairly sure we don't use all of its capabilities but we really appreciate all of the functionality we use.

Cons

We've been using the software for at least 6 years now, and we find the interface relatively intuitive. For new users, we do have to get them acquainted with the key features and controls, which are many. I wouldn't say this is a complaint because this is to expected from a program that allows a lot of customization, output variables, confidentiality settings, outreach settings, etc.

Source: Capterra
 

Robert from NYSACAC
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2017

May 2017

Wery useful tool that allows you to create a final product in a quick and efficient manner.

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Pros

Survey methods is very easy to use and proves a quick setup. The export of data is easy to understand and useful for reporting.

Cons

It would be useful if the logic had the ability to be more complex. I would also love the ability to brand the survey a bit more with graphics of varying sizes.

Source: Capterra
 

Jerome from Hennepin County Medical Center
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

More feature laden then Survey Monkey.

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It is used to regularly gather information from a staff that is spread across the entire city in a dozen different clinics

Pros

Highly customizable interface. Features laid out in a thoughtful way. I have regularly recommended this software as the most intuitive to use.

Cons

preview can be awkward, but that may be more due to unfamiliarity with the interface. As users get more familiar with the product, it becomes much easier to use

Source: Capterra
 

Todd from Parkview Huntington Family YMCA

May 2017

May 2017

Survey Methods has made it possible for us to assess and address the needs of our community

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Pros

Survey Methods has a very user friendly interface. I can develop an extensive survey and have it launched in a matter of minutes. I can customize every aspect of the survey, including the message that users see before and following completion of the survey. The reporting options are phenomenal. I personally prefer the pdf reports that I can email directly out to my staff and board for their review and discussion. The ability to publish results that can be monitored in real time has been extremely useful for my team.

Cons

I have not experienced any needs that I have that has not already been addressed by Survey Methods..

Source: Capterra
 

Chris from Logan's Heroes Animal Rescue Inc
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Surveys are extremely easy to set up and launch.

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This software has helped our organization grow quickly and get animals adopted.

Pros

Ease of use. Walk through process to set up a survey. Support is very friendly and helpful. Survey results are emailed right to us quickly.

Source: Capterra
 

Lucien Paul from Claremont Project
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Easy to use, powerful analysis, and professional reports

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We can easily evaluate how we're doing operationally and share high quality reports with funders and potential funders. It makes a big difference for us.

Pros

I've used all kinds of survey products over the years, from very basic to super sophisticated/expensive. I've been using SurveyMethods for several years now - mainly to do our customer satisfaction surveys. It's really easy to construct even complex surveys. Pushing them out via email, web or even in paper form is easy too, as is data entry. Once all the results are in, it's also been a doddle to create good looking, professional reports, suitable not simply for internal use but for our various funders and potential funders. On the rare occasions when I've wanted more analysis, I've been able to export the data and crunch away at it to my heart's content. If someone wanted a recommendation for survey s/w or service, I'd certainly suggest SurveyMethods. It's good stuff.

Source: Capterra
 

Jenny from Pacific American School
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Survey Methods is a user-friendly and comprehensive survey tool generating easy-to-read results.

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Using Survey Methods, our school was able to disperse questionnaires to all stakeholders of our community, and to use the data collected and analyzed through the software to further our organization's visions and goals. It was an essential tool for us during our school's accreditation process, and we relied heavily on the software to collect the necessary information for our school to successfully get accredited. Survey Methods provides free services for educational purposes, and this aspect of its giving back to the larger community is definitely worth praising. We have worked with Survey Methods for more than 5 years and find that the company continues to add features to make this tool ever the more useful and easy-to-use. It's very user-friendly and intuitive in its application. I highly recommend this tool to anyone who frequently has the need to conduct surveys.

Pros

It is relatively easy and intuitive to set up questionnaires in Survey Methods, which provides options of anonymity of the interviewees. One feature that I especially like is that it allows you to download the results in various formats so that you can easily analyze the data collected. In addition, there are various types of charts and graphs for data display which makes publishing the results a very simple process.

Source: Capterra
 

Omowunmi from Immaculate Conception High School
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

This software has enabled my school to collect and analyse data with ease

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Pros

It is easy to create questionnaires either from scratch or by copying an existing questionnaire. The option of making the responses anonymous is also great . The results of analysis is presented simply with diagrams and can be shared via e-mails. Questionnaires can be resent with ease and it is possible to prevent multiple responses from one respondent. New features are added from time to time.

Cons

When questionnaires are being launched, each e-mail has to be entered on a different line. This makes the process slow if the the addresses were copied and pasted as one would need to go through to ensure that only one address is on each line.

Source: Capterra
 

HS from CLC

May 2017

May 2017

I've used others, but SurveyMethods has stayed my favorite. Personal and quick tech support!

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Easy to use to create surveys, easy to launch and distribute, easy to analyze data, can download directly to slides, affordable, but #1 is their personal, quick, and helpful tech support has been there for me. They have helped me problem question format as well as any other technical issue. Even when I have the "duh" stupid questions they are patient and helpful. I feel like I have a personal working relationship with them and that can't be beat.

Pros

The technical support is key for me; it is awesome. Pricing is also good. Options for templates is helpful. Choices for question format is helpful including some complex formats. Easy to analyze and manipulate the data, especially with the download to excel.

Cons

I wish the skip logic was skip to question, rather than skip to page. But that isn't really a big deal to work with.

Source: Capterra
 

Dawn from Western Academy Charter School
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Survey Methods is an easy program to use with great features.

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Pros

We like it because of its ease of setup and use. It allows us to survey our staff, parents, and students.

Source: Capterra