It streamlined our billing and fee collection process 100%. Saves time for me to concentrate on other aspects of team management. I also feel we have a very good presence on the web with our fully functional website.

It made our team billing easy and painless. Website design is easy to use and change. It is the best all around swim team management system available with all the must and bolts included. Even a novice user can navigate through it. TU also keeps it up to date and fresh.

Much reduce admin burden for a large growing club. The ability to scale membership from 150 - 600 swimmers, without the incremental administration. A re-vamped website. We have also been able to move our clubs processes to almost 100% paperless processes.

Great Platform, which we now use to cover almost all of the clubs administration. Really easy to use and manage large numbers of swimmers, families and volunteers. Billing is a dream, enabling us to manage over 15 different squads/roster groups and a combination of billing processes. Getting up and running was really straightforward, and the help provided by TU was great. Managing meet entries has become really simple, we are entering approx. 30-40 meets per year with up to 150 swimmers at any one meet. The website structure is perfect for a swim club and has enabled us to dramatically improve the web experience for our swimmers, but also visitors. The OnDeck App is widely used by our members and recent updates have added some great improvements to functionality. We are now exploring some of the features we got to yet, such as Mainset for our coaching team and hope to start using Touchpad for our own meets in the future. Tech Support is incredible, great helpful people and very quick helpful and timely responses. I never have to wait long to solve any problems I have.

It would be great to get the supported html version extended, so we can be more creative on the website. We would love to see better functionality to manage non swimming members, such as volunteers and officials - such as managing their certifications, with renewal dates etc.. But apart from that - we haven't found any real 'cons' with this solution.

The software works in the limited capacity that it is expected to, being a tab running under the bigger umbrella of a competitive swimming platform.

Everything is very straight forward in TeamUnify. What you see is what you get.

The software was not able to do all the things we needed it to so we had to find creative ways to make the software work for us.

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It is great to know that our Head Coach and her coaching team love the system and use it every day to manage their squads and training plans. Also, that our parents and swimmers can view and maintain their information, and enter meets on-line. The website has been such a useful communication tool, and very easy to manage. As Treasurer, I know that it has helped turn around our club financially, and provides me with all the visibility I need to manage the club's finances. We love the registration process for new members. It is great that admin roles can now be shared amongst our small team of volunteers. The TeamUnify support team are very responsive, and the software is always being enhanced to further meet the needs of the UK market. Through TeamUnify we have shared learning experiences with other clubs, which has been great for us and for the future of our sport.

The software is very flexible, and there is now so much functionality that it can take a while to work out how best to proceed. Technical support is always available (and very good it is too), but we really needed to rethink many of our club's internal processes in order to get the best use out of the software. (NB This is NOT a disadvantage - it just needs an investment of time, particularly in the beginning and if anyone changes their roles. But in our experience the investment very soon pays dividends). Some of our members have said they find it hard to work out what they owe - but we are getting better at explaining, and the problem should be overcome by the automatic payments facility we hope will be launched in the UK soon. This will enable us to collect payments even more efficiently (and save loads of work for members and administrators!).

Full team management under one simple to use umbrella. Data/information easily accessible via computer or mobile device.

The software provides a full platform for managing my team. Registration & finances, website & communication, planning & execution. I can easily access the information from my laptop or mobile device with full functionality, which allows me to share information and access easily with my staff. I really like the features of unlimited video, easy social media sharing & website design as well as the ease of use to set up planning for practices, including the ability to easily share with my staff. Perhaps what I like most about using the software is the response from their customer service and their genuine want to hear what we as users would like to see added/changed for the software.

There are bugs and occasional issues with the server slowing down, but these are generally resolved within a short time. I do wish they had a stand alone version that would allow editing/writing of workouts and member information that did not require internet access. Would be nice to work on the software while unable to access wifi (on a plane, passenger in a car, pool without internet access, etc)